As a proud online British Owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way

    We ensure customer peace of mind by utilising parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned business ethos.

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ASUS PRIME B840M-A WIFI micro ATX AM5 motherboard with Wi-Fi 6E, Bluetooth 5.3 and 2.5Gb Ethernet

£139.99

Special Offer! RRP £153.99

Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing

UK VAT: Included
Dispatched from: Lutterworth, UK
EAN/Barcode: 4711387797143
MPN: 90MB1J20-M0EAY0
Manufacturer's Warranty: 1 Year

Availability: In Stock




🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.


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SureLookIT Trustpilot Reviews

    As a proud online British owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way.

    We ensure customer peace of mind by utilising Secure parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned Business ethos.

Description, delivery and Returns information    Description, Delivery & Returns information

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ASUS PRIME B840M-A WIFI micro ATX AM5 motherboard with Wi-Fi 6E, Bluetooth 5.3 and 2.5Gb Ethernet

Product Description

The ASUS PRIME B840M-A WIFI is a micro ATX motherboard built around the AMD B840 chipset and Socket AM5 platform. It supports compatible AMD Ryzen 7000, 8000 and 9000 Series processors, providing a platform for systems based on current AM5 Ryzen CPUs. The board supports one processor and combines DDR5 memory, PCIe expansion, M.2 and SATA storage connectivity, integrated networking, wireless connectivity, onboard audio and a comprehensive selection of external and internal interfaces.

Four 288-pin DIMM slots provide support for up to 192GB of DDR5 memory. The board uses a dual-channel memory architecture and supports unbuffered memory with non-ECC, on-die ECC and ECC integrity options. Memory speeds of up to 3800MHz when overclocked are supported, while AMD EXPO technology and the ASUS Enhanced Memory Profile, or AEMP, are included among the motherboard's memory features. ASUS OptiMem II is also incorporated into the board's hardware feature set.

Expansion is provided through one PCIe 4.0 x16 slot and two PCIe 3.0 x1 slots. Storage expansion includes three M.2 sockets, comprising one socket that accepts 2242, 2260 and 2280 M.2 Key M devices and two additional sockets for 2280 M.2 Key M devices. The motherboard also provides four SATA-600 connections using 7-pin Serial ATA connectors. RAID 0, RAID 1 and RAID 10 are supported on the SATA-600 storage interfaces, while two of the PCIe 4.0 M.2 connections also support RAID 0, RAID 1 and RAID 10. The third PCIe 4.0 M.2 connection provides an additional M.2 storage interface.

A broad range of external connections is available for displays, peripherals, networking and audio equipment. Display connectivity consists of one HDMI interface and two DisplayPort connections, with onboard graphics functionality requiring a suitable CPU. USB connectivity includes two USB 3.2 Gen 2 ports, four USB 2.0 ports and one USB-C 3.1 Gen 1 connection. Additional USB connectivity is available through internal headers, including USB-C 3.2 Gen 1, USB 3.2 Gen 1 and USB 2.0. The main specification identifies the USB configuration as one USB-C 3.2 Gen 1, two USB 3.2 Gen 2 and four USB 2.0 connections, together with one USB-C 3.2 Gen 1, one USB 3.2 Gen 1 and two USB 2.0 connections available through headers.

Other external interfaces include a PS/2 keyboard and mouse connection as well as dedicated mini-jack connections for microphone input, audio line-in and audio line-out. Internally, the board provides headers for serial connectivity, audio, SPDIF output, a speaker and SPI in addition to its USB headers. Power is supplied to the motherboard through a 24-pin main power connector and an 8-pin ATX12V connector.

Networking options include 2.5 Gigabit Ethernet alongside Wi-Fi 6E wireless networking supporting the 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac and 802.11ax standards. Bluetooth 5.3 is also integrated, allowing compatible Bluetooth devices to connect without requiring a separate Bluetooth adapter. An ASUS Wi-Fi Q-antenna is supplied with the motherboard for its wireless connectivity.

The PRIME B840M-A WIFI incorporates High Definition Audio with 8-channel output. This provides the motherboard's integrated audio functionality for gaming, entertainment and general system use while complying with the High Definition Audio standard.

ASUS has equipped the board with a selection of firmware, management, protection and installation features. It uses an AMI BIOS with UEFI BIOS functionality and includes ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode. CrashFree BIOS 3 is included alongside a BIOS FlashBack button and BIOS FlashBack LED. Wake functionality includes Wake on LAN and wake on PME, while Preboot eXecution Environment support provides PXE functionality.

The motherboard's additional hardware features include ASUS EZ DIY, ASUS DIGI+ VRM, ASUS 5X Protection III, LANGuard, overvoltage protection, ASUS SafeSlot Core and ASUS Stainless Steel Back I/O. ASUS Q-Design features include Q-DIMM, Q-LED Core and Q-Slot. Thermal management includes a VRM heatsink design, helping provide cooling around the motherboard's voltage regulation area during system operation.

ASUS Aura Sync and Lighting Control are supported for compatible lighting configurations. The board also includes ASUS Control Center Express, also identified as ACC Express, and uses a 6-layer PCB construction. These features are complemented by ASUS OptiMem II and ASUS Enhanced Memory Profile support as part of the motherboard's memory and system feature set.

The micro ATX board measures 24.4cm wide by 24.4cm deep. Its compact format combines the AM5 processor platform with four DDR5 DIMM slots, PCIe expansion, three M.2 storage sockets, four SATA-600 connections, wired 2.5 Gigabit Ethernet, Wi-Fi 6E, Bluetooth 5.3 and integrated 8-channel HD Audio in a single motherboard.

The package contains the ASUS PRIME B840M-A WIFI motherboard together with two Serial ATA cables, an I/O shield, an M.2 screw package and an ASUS Wi-Fi Q-antenna. Included software consists of ASUS CPU-Z, PC Cleaner, ASUS TurboV EVO Utility, ASUS AI Suite III, ASUS Fan Xpert 2+, ASUS AURA Creator and Armoury Crate. Norton 360 for Gamers is supplied as a 60-day trial, Adobe Creative Cloud is supplied as a free trial, and WinRAR is listed among the included software, including a 40-day trial.

Specifications

  • Product name: ASUS PRIME B840M-A WIFI
  • Model / part number: 90MB1J20-M0EAY0
  • Manufacturer: ASUS
  • Series: PRIME
  • Product type: Motherboard
  • Form factor: micro ATX
  • Chipset: AMD B840
  • Processor socket: 1 x Socket AM5
  • Maximum processor quantity: 1
  • Compatible processors: AMD Ryzen 7000, 8000 and 9000 Series
  • Onboard graphics: Supported with a compatible CPU required
  • Maximum RAM capacity: 192GB
  • Memory slots: 4 x 288-pin DIMM
  • Memory technology: DDR5 SDRAM
  • Memory bus clock: Up to 3800MHz (O.C.)
  • Memory architecture: Dual channel
  • RAM integrity support: Non-ECC, on-die ECC and ECC
  • Memory type: Unbuffered
  • Memory features: AMD EXPO technology and dual-channel memory architecture
  • Additional memory technologies: ASUS OptiMem II and ASUS Enhanced Memory Profile (AEMP)
  • Expansion slots: 1 x CPU, 4 x DIMM 288-pin, 1 x PCIe 4.0 x16 and 2 x PCIe 3.0 x1
  • M.2 sockets: 3 total
  • M.2 configuration: 1 x M.2 socket supporting 2242/2260/2280 M.2 Key M devices and 2 x M.2 sockets supporting 2280 M.2 Key M devices
  • Storage ports: 4 x SATA-600 and 3 x M.2
  • SATA storage interfaces: 4 x 7-pin Serial ATA SATA-600 connectors
  • SATA RAID support: RAID 0, RAID 1 and RAID 10
  • PCIe storage interfaces: 2 x PCIe 4.0 M.2 with RAID 0, RAID 1 and RAID 10 support, plus 1 x PCIe 4.0 M.2
  • External display interfaces: 1 x HDMI and 2 x DisplayPort
  • External USB interfaces: 2 x USB 3.2 Gen 2, 4 x USB 2.0 and 1 x USB-C 3.1 Gen 1
  • Main specification USB configuration: 1 x USB-C 3.2 Gen 1, 2 x USB 3.2 Gen 2 and 4 x USB 2.0
  • Main specification USB connectivity via headers: 1 x USB-C 3.2 Gen 1, 1 x USB 3.2 Gen 1 and 2 x USB 2.0
  • Internal USB interfaces: 1 x USB-C 3.2 Gen 1 header, 2 x USB 3.2 Gen 1 headers and 4 x USB 2.0 headers
  • Additional external interfaces: 1 x LAN connection, 1 x PS/2 keyboard/mouse connection, 1 x microphone mini-jack, 1 x audio line-in mini-jack and 1 x audio line-out mini-jack
  • Additional internal interfaces: 1 x serial header, 1 x audio header, 1 x SPDIF-out header, 1 x speaker header and 1 x SPI header
  • Power connectors: 24-pin main power connector and 8-pin ATX12V connector
  • Audio type: HD Audio
  • Audio channels: 8-channel
  • Audio standard: High Definition Audio
  • Wired networking: 2.5 Gigabit Ethernet
  • Wireless networking: Wi-Fi 6E
  • Supported Wi-Fi standards: IEEE 802.11a/b/g/n/ac/ax
  • Bluetooth: Bluetooth 5.3
  • BIOS type: AMI
  • BIOS features: UEFI BIOS, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode
  • Sleep and wake features: Wake on LAN (WOL) and wake on PME
  • Hardware features: Preboot eXecution Environment (PXE), ASUS EZ DIY, ASUS DIGI+ VRM, CrashFree BIOS 3, ASUS OptiMem II, ASUS 5X Protection III, LANGuard, overvoltage protection, ASUS SafeSlot Core, ASUS Stainless Steel Back I/O, ASUS Q-Design, Q-DIMM, Q-LED Core, Q-Slot, VRM heatsink design, BIOS FlashBack button, BIOS FlashBack LED, ASUS Aura Sync, Lighting Control, ASUS Control Center Express (ACC Express), 6-layer PCB and ASUS Enhanced Memory Profile (AEMP)
  • Width: 24.4cm
  • Depth: 24.4cm
  • Included accessories: M.2 screw package, I/O shield and ASUS Wi-Fi Q-antenna
  • Included cables: 2 x Serial ATA cables
  • Included software: WinRAR, Norton 360 for Gamers 60-day trial, ASUS CPU-Z, PC Cleaner, ASUS TurboV EVO Utility, ASUS AI Suite III, ASUS Fan Xpert 2+, ASUS AURA Creator, Armoury Crate, Adobe Creative Cloud free trial and WinRAR 40-day trial
  • Box contents: ASUS PRIME B840M-A WIFI motherboard, 2 x Serial ATA cables, I/O shield, M.2 screw package, ASUS Wi-Fi Q-antenna and software

SureLookIT.com

ASUS PRIME B840M-A WIFI micro ATX AM5 motherboard with Wi-Fi 6E, Bluetooth 5.3 and 2.5Gb Ethernet

Product Description

The ASUS PRIME B840M-A WIFI is a micro ATX motherboard built around the AMD B840 chipset and Socket AM5 platform. It supports compatible AMD Ryzen 7000, 8000 and 9000 Series processors, providing a platform for systems based on current AM5 Ryzen CPUs. The board supports one processor and combines DDR5 memory, PCIe expansion, M.2 and SATA storage connectivity, integrated networking, wireless connectivity, onboard audio and a comprehensive selection of external and internal interfaces.

Four 288-pin DIMM slots provide support for up to 192GB of DDR5 memory. The board uses a dual-channel memory architecture and supports unbuffered memory with non-ECC, on-die ECC and ECC integrity options. Memory speeds of up to 3800MHz when overclocked are supported, while AMD EXPO technology and the ASUS Enhanced Memory Profile, or AEMP, are included among the motherboard's memory features. ASUS OptiMem II is also incorporated into the board's hardware feature set.

Expansion is provided through one PCIe 4.0 x16 slot and two PCIe 3.0 x1 slots. Storage expansion includes three M.2 sockets, comprising one socket that accepts 2242, 2260 and 2280 M.2 Key M devices and two additional sockets for 2280 M.2 Key M devices. The motherboard also provides four SATA-600 connections using 7-pin Serial ATA connectors. RAID 0, RAID 1 and RAID 10 are supported on the SATA-600 storage interfaces, while two of the PCIe 4.0 M.2 connections also support RAID 0, RAID 1 and RAID 10. The third PCIe 4.0 M.2 connection provides an additional M.2 storage interface.

A broad range of external connections is available for displays, peripherals, networking and audio equipment. Display connectivity consists of one HDMI interface and two DisplayPort connections, with onboard graphics functionality requiring a suitable CPU. USB connectivity includes two USB 3.2 Gen 2 ports, four USB 2.0 ports and one USB-C 3.1 Gen 1 connection. Additional USB connectivity is available through internal headers, including USB-C 3.2 Gen 1, USB 3.2 Gen 1 and USB 2.0. The main specification identifies the USB configuration as one USB-C 3.2 Gen 1, two USB 3.2 Gen 2 and four USB 2.0 connections, together with one USB-C 3.2 Gen 1, one USB 3.2 Gen 1 and two USB 2.0 connections available through headers.

Other external interfaces include a PS/2 keyboard and mouse connection as well as dedicated mini-jack connections for microphone input, audio line-in and audio line-out. Internally, the board provides headers for serial connectivity, audio, SPDIF output, a speaker and SPI in addition to its USB headers. Power is supplied to the motherboard through a 24-pin main power connector and an 8-pin ATX12V connector.

Networking options include 2.5 Gigabit Ethernet alongside Wi-Fi 6E wireless networking supporting the 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac and 802.11ax standards. Bluetooth 5.3 is also integrated, allowing compatible Bluetooth devices to connect without requiring a separate Bluetooth adapter. An ASUS Wi-Fi Q-antenna is supplied with the motherboard for its wireless connectivity.

The PRIME B840M-A WIFI incorporates High Definition Audio with 8-channel output. This provides the motherboard's integrated audio functionality for gaming, entertainment and general system use while complying with the High Definition Audio standard.

ASUS has equipped the board with a selection of firmware, management, protection and installation features. It uses an AMI BIOS with UEFI BIOS functionality and includes ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode. CrashFree BIOS 3 is included alongside a BIOS FlashBack button and BIOS FlashBack LED. Wake functionality includes Wake on LAN and wake on PME, while Preboot eXecution Environment support provides PXE functionality.

The motherboard's additional hardware features include ASUS EZ DIY, ASUS DIGI+ VRM, ASUS 5X Protection III, LANGuard, overvoltage protection, ASUS SafeSlot Core and ASUS Stainless Steel Back I/O. ASUS Q-Design features include Q-DIMM, Q-LED Core and Q-Slot. Thermal management includes a VRM heatsink design, helping provide cooling around the motherboard's voltage regulation area during system operation.

ASUS Aura Sync and Lighting Control are supported for compatible lighting configurations. The board also includes ASUS Control Center Express, also identified as ACC Express, and uses a 6-layer PCB construction. These features are complemented by ASUS OptiMem II and ASUS Enhanced Memory Profile support as part of the motherboard's memory and system feature set.

The micro ATX board measures 24.4cm wide by 24.4cm deep. Its compact format combines the AM5 processor platform with four DDR5 DIMM slots, PCIe expansion, three M.2 storage sockets, four SATA-600 connections, wired 2.5 Gigabit Ethernet, Wi-Fi 6E, Bluetooth 5.3 and integrated 8-channel HD Audio in a single motherboard.

The package contains the ASUS PRIME B840M-A WIFI motherboard together with two Serial ATA cables, an I/O shield, an M.2 screw package and an ASUS Wi-Fi Q-antenna. Included software consists of ASUS CPU-Z, PC Cleaner, ASUS TurboV EVO Utility, ASUS AI Suite III, ASUS Fan Xpert 2+, ASUS AURA Creator and Armoury Crate. Norton 360 for Gamers is supplied as a 60-day trial, Adobe Creative Cloud is supplied as a free trial, and WinRAR is listed among the included software, including a 40-day trial.

Specifications

  • Product name: ASUS PRIME B840M-A WIFI
  • Model / part number: 90MB1J20-M0EAY0
  • Manufacturer: ASUS
  • Series: PRIME
  • Product type: Motherboard
  • Form factor: micro ATX
  • Chipset: AMD B840
  • Processor socket: 1 x Socket AM5
  • Maximum processor quantity: 1
  • Compatible processors: AMD Ryzen 7000, 8000 and 9000 Series
  • Onboard graphics: Supported with a compatible CPU required
  • Maximum RAM capacity: 192GB
  • Memory slots: 4 x 288-pin DIMM
  • Memory technology: DDR5 SDRAM
  • Memory bus clock: Up to 3800MHz (O.C.)
  • Memory architecture: Dual channel
  • RAM integrity support: Non-ECC, on-die ECC and ECC
  • Memory type: Unbuffered
  • Memory features: AMD EXPO technology and dual-channel memory architecture
  • Additional memory technologies: ASUS OptiMem II and ASUS Enhanced Memory Profile (AEMP)
  • Expansion slots: 1 x CPU, 4 x DIMM 288-pin, 1 x PCIe 4.0 x16 and 2 x PCIe 3.0 x1
  • M.2 sockets: 3 total
  • M.2 configuration: 1 x M.2 socket supporting 2242/2260/2280 M.2 Key M devices and 2 x M.2 sockets supporting 2280 M.2 Key M devices
  • Storage ports: 4 x SATA-600 and 3 x M.2
  • SATA storage interfaces: 4 x 7-pin Serial ATA SATA-600 connectors
  • SATA RAID support: RAID 0, RAID 1 and RAID 10
  • PCIe storage interfaces: 2 x PCIe 4.0 M.2 with RAID 0, RAID 1 and RAID 10 support, plus 1 x PCIe 4.0 M.2
  • External display interfaces: 1 x HDMI and 2 x DisplayPort
  • External USB interfaces: 2 x USB 3.2 Gen 2, 4 x USB 2.0 and 1 x USB-C 3.1 Gen 1
  • Main specification USB configuration: 1 x USB-C 3.2 Gen 1, 2 x USB 3.2 Gen 2 and 4 x USB 2.0
  • Main specification USB connectivity via headers: 1 x USB-C 3.2 Gen 1, 1 x USB 3.2 Gen 1 and 2 x USB 2.0
  • Internal USB interfaces: 1 x USB-C 3.2 Gen 1 header, 2 x USB 3.2 Gen 1 headers and 4 x USB 2.0 headers
  • Additional external interfaces: 1 x LAN connection, 1 x PS/2 keyboard/mouse connection, 1 x microphone mini-jack, 1 x audio line-in mini-jack and 1 x audio line-out mini-jack
  • Additional internal interfaces: 1 x serial header, 1 x audio header, 1 x SPDIF-out header, 1 x speaker header and 1 x SPI header
  • Power connectors: 24-pin main power connector and 8-pin ATX12V connector
  • Audio type: HD Audio
  • Audio channels: 8-channel
  • Audio standard: High Definition Audio
  • Wired networking: 2.5 Gigabit Ethernet
  • Wireless networking: Wi-Fi 6E
  • Supported Wi-Fi standards: IEEE 802.11a/b/g/n/ac/ax
  • Bluetooth: Bluetooth 5.3
  • BIOS type: AMI
  • BIOS features: UEFI BIOS, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode
  • Sleep and wake features: Wake on LAN (WOL) and wake on PME
  • Hardware features: Preboot eXecution Environment (PXE), ASUS EZ DIY, ASUS DIGI+ VRM, CrashFree BIOS 3, ASUS OptiMem II, ASUS 5X Protection III, LANGuard, overvoltage protection, ASUS SafeSlot Core, ASUS Stainless Steel Back I/O, ASUS Q-Design, Q-DIMM, Q-LED Core, Q-Slot, VRM heatsink design, BIOS FlashBack button, BIOS FlashBack LED, ASUS Aura Sync, Lighting Control, ASUS Control Center Express (ACC Express), 6-layer PCB and ASUS Enhanced Memory Profile (AEMP)
  • Width: 24.4cm
  • Depth: 24.4cm
  • Included accessories: M.2 screw package, I/O shield and ASUS Wi-Fi Q-antenna
  • Included cables: 2 x Serial ATA cables
  • Included software: WinRAR, Norton 360 for Gamers 60-day trial, ASUS CPU-Z, PC Cleaner, ASUS TurboV EVO Utility, ASUS AI Suite III, ASUS Fan Xpert 2+, ASUS AURA Creator, Armoury Crate, Adobe Creative Cloud free trial and WinRAR 40-day trial
  • Box contents: ASUS PRIME B840M-A WIFI motherboard, 2 x Serial ATA cables, I/O shield, M.2 screw package, ASUS Wi-Fi Q-antenna and software

SureLookIT.com

UK Delivery Information

We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.

UK Delivery Details

£6.99 — 1 to 3 working days

Fully tracked, fully insured, and signature required on delivery for added protection.

All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.

Delivery days and exclusions

Delivery working days are Monday to Friday (excluding bank and public holidays).

Security and privacy:

We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.

Call us by phone

UK: 01902 214077
+44 (0) 1902 214077

Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.

Or if you prefer, see the FAQ below

    We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.

    All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.

    Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.

    All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.

    If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.

    If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:

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    All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
    ---------
    Hi (Name),
    This is - SureLookIT.co.uk! Thanks for your order.
    Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
    ---------

    If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.

    We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.

    We deliver throughout the UK. Tracked and Insured, signature required delivery.

    Delivery information page to visit our Delivery information page.

    If you have not received your order within the time specified, please contact us at the contact details above.

    Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.

    If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.

    Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.

    We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.

    You can contact us by phone if you have any queries regarding your order.

    Yes, please contact us by phone, email or WhatsApp.

    Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.

    Delivery information page to visit our Returns and Refund information page.

    Delivery information page to visit our Returns and Refund information page.

    We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.

    If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.

    If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.


    Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.

    If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.

    If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.

    Manufacturer warranty period is specified on the product page.

    It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.

    Failure to read the terms and conditions will not exempt you from them.

    Support Hrs

    10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.

    Call us by phone

    UK: 01902 214077

    Email

    [email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.




Manufacturer Warranty Information

All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.

After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.

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