As a proud online British Owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way

    We ensure customer peace of mind by utilising parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned business ethos.

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ASUS PRIME X870-P WIFI ATX motherboard AMD X870 AM5 DDR5 Wi-Fi 7 USB4 2.5GbE

£279.99

Special Offer! RRP £307.99

Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing

UK VAT: Included
Dispatched from: Lutterworth, UK
MPN: 90MB1IS0-M0EAY0
Manufacturer's Warranty: 1 Year

Availability: In Stock




🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.


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🇬🇧 This product is shipped quickly from UK. Shop local with SureLookIT — British stock, British support.

Recent customer reviews from Trustpilot

SureLookIT Trustpilot Reviews

    As a proud online British owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way.

    We ensure customer peace of mind by utilising Secure parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned Business ethos.

Description, delivery and Returns information    Description, Delivery & Returns information

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ASUS PRIME X870-P WIFI ATX motherboard AMD X870 AM5 DDR5 Wi-Fi 7 USB4 2.5GbE

Product Description

The ASUS PRIME X870-P WIFI, model 90MB1IS0-M0EAY0, is an ATX motherboard built around the AMD X870 chipset and Socket AM5 platform. It supports AMD Ryzen 7000, Ryzen 8000 and Ryzen 9000 Series processors, with capacity for one processor. Designed as a flexible foundation for a high-performance PC, it combines DDR5 memory support, PCIe expansion, multiple M.2 storage connections, RAID functionality, Wi-Fi 7, Bluetooth 5.4, 2.5 Gigabit Ethernet and an extensive selection of USB connectivity.

The motherboard provides four 288-pin DIMM slots and supports a maximum memory capacity of 192GB using DDR5 memory. Memory can operate at a bus clock of up to 4000MHz when overclocked, while dual-channel memory architecture is supported for efficient memory operation. Its memory capabilities also include AMD EXPO technology and ASUS Enhanced Memory Profile, or AEMP. Supported memory configurations include unbuffered on-die ECC, ECC and non-ECC memory.

Expansion options include one PCIe 5.0 x16 slot together with three PCIe 4.0 x16 slots operating in x1 mode, giving the motherboard several options for adding compatible expansion hardware. Storage expansion is provided through four M.2 sockets. Three accept 2280 M.2 Key M devices, while the fourth supports 2242, 2260 and 2280 M.2 Key M formats. The board also includes two SATA-600 connections using 7-pin Serial ATA connectors.

The storage interfaces cover several PCIe generations. One M.2 connection uses PCIe 5.0, two M.2 connections use PCIe 4.0 and one M.2 connection uses PCIe 3.0. RAID 0, RAID 1, RAID 10 and RAID 5 configurations are supported across the specified SATA-600 and M.2 storage interfaces. AMD RAID Xpert2 Technology is also included to provide the motherboard's RAID functionality.

A broad range of external connections is available for peripherals, displays, networking and audio. These include two Thunderbolt 4/DisplayPort/USB4 interfaces, one USB 3.2 Gen 2 port, three USB 3.2 Gen 1 ports and four USB 2.0 ports. An HDMI connection is provided for display output, with onboard graphics functionality requiring a suitable CPU. Wired networking is handled through a 2.5 Gigabit Ethernet LAN connection. The rear connectivity also includes separate mini-jack connections for microphone input, audio line-out and audio line-in.

Additional USB and system connections can be added through the motherboard's internal headers. These comprise one USB-C 3.2 Gen 2 header, two USB 3.2 Gen 1 headers and four USB 2.0 headers. Internal connections also include an audio header, an SPI header and a serial header. Power is supplied through a 24-pin main power connector together with two 8-pin ATX12V power connectors.

Wireless networking is built into the PRIME X870-P WIFI, with support for IEEE 802.11a/b/g/n/ac/ax/be standards and Wi-Fi 7. Bluetooth 5.4 is also supported, while the integrated 2.5 Gigabit Ethernet connection provides the wired networking option. An ASUS Wi-Fi Q-antenna is included with the motherboard for its wireless connectivity.

The integrated audio system provides 8-channel HD Audio and complies with the High Definition Audio standard. For compatible display connectivity, the motherboard also complies with DisplayPort 1.4a. These capabilities sit alongside the HDMI connection and the two combined Thunderbolt 4, DisplayPort and USB4 interfaces.

Cooling features are incorporated throughout the motherboard, including M.2 heatsink support, a VRM heatsink design and a chipset heatsink. ASUS AI Cooling II and ASUS Fan Xpert 4 are also part of the motherboard's cooling and system-management feature set. These technologies are complemented by an 8-layer PCB and a 14+2+1 phase power design.

The motherboard includes a wide selection of ASUS hardware and installation features intended to support system assembly, component management and protection. ASUS EZ DIY and the DIY Friendly Design are joined by Q-DIMM and Q-Slot, while PCIe Slot Q-Release provides another installation-focused feature. M.2 Q-Latch is included for M.2 installation, and the board also incorporates Q-Dashboard, Q-LED Core and ASUS Q-Design. A pre-mounted I/O shield is fitted, alongside an ASUS Stainless Steel Back I/O and ASUS SafeSlot.

Additional hardware protection and power-related technologies include ASUS 5X Protection III, ASUS DIGI+ VRM, ASUS Overvoltage Protection, ASUS ProCool and LANGuard. The motherboard also supports ASUS Aura Sync for compatible lighting integration. BIOS-related hardware provisions include a BIOS FlashBack button and BIOS FlashBack LED.

The PRIME X870-P WIFI uses an AMI BIOS and supports UEFI BIOS, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode. CrashFree BIOS 3 is also included. Wake functions include Wake on LAN and wake on PME, while Preboot eXecution Environment, or PXE, is supported as part of the motherboard's hardware feature set.

The motherboard measures 30.5cm wide by 24.4cm deep and follows the ATX form factor. Its combination of AM5 processor compatibility, AMD X870 chipset technology, DDR5 memory support, PCIe 5.0 expansion, multiple M.2 interfaces, RAID capabilities and extensive wired and wireless connectivity makes it suitable as a configurable platform for gaming, content creation and general computing systems.

Included with the ASUS PRIME X870-P WIFI are two Serial ATA cables, one M.2 rubber package, two M.2 screw packages and an ASUS Wi-Fi Q-antenna. The supplied software selection consists of Armoury Crate, ASUS AURA Creator, ASUS DriverHub, ASUS Fan Xpert 4, TurboV Core and ASUS CPU-Z. Norton 360 Deluxe is supplied as a 60-day trial, while WinRAR is provided as a 40-day trial.

Specifications

  • Product name: ASUS PRIME X870-P WIFI
  • Model: 90MB1IS0-M0EAY0
  • Product category: Motherboard
  • Form factor: ATX
  • Chipset: AMD X870
  • Processor socket: 1 x Socket AM5
  • Maximum processor quantity: 1
  • Compatible processors: AMD Ryzen 7000 Series, Ryzen 8000 Series and Ryzen 9000 Series
  • Onboard graphics: Supported with a compatible CPU required
  • Maximum RAM capacity: 192GB
  • Memory slots: 4 x 288-pin DIMM
  • Memory technology: DDR5
  • Memory bus clock: Up to 4000MHz (O.C.)
  • Memory integrity support: On-die ECC, non-ECC and ECC
  • Memory type: Unbuffered
  • Memory architecture: Dual-channel
  • Memory technologies: AMD EXPO technology and ASUS Enhanced Memory Profile (AEMP)
  • Storage ports: 2 x SATA-600 and 4 x M.2
  • SATA interfaces: 2 x 7-pin Serial ATA SATA-600 connectors
  • SATA RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • PCIe 5.0 storage interface: 1 x M.2 with RAID 0, RAID 1, RAID 10 and RAID 5 support
  • PCIe 4.0 storage interfaces: 2 x M.2 with RAID 0, RAID 1, RAID 10 and RAID 5 support
  • PCIe 3.0 storage interface: 1 x M.2 with RAID 0, RAID 1, RAID 10 and RAID 5 support
  • RAID technology: AMD RAID Xpert2 Technology
  • Expansion slots: 1 x CPU, 4 x 288-pin DIMM, 1 x PCIe 5.0 x16 and 3 x PCIe 4.0 x16 operating in x1 mode
  • M.2 expansion: 3 x M.2 sockets supporting 2280 M.2 Key M
  • Additional M.2 expansion: 1 x M.2 socket supporting 2242, 2260 and 2280 M.2 Key M
  • External USB4 connectivity: 2 x USB4
  • External USB 3.2 Gen 2 connectivity: 1 x USB 3.2 Gen 2
  • External USB 3.2 Gen 1 connectivity: 3 x USB 3.2 Gen 1
  • External USB 2.0 connectivity: 4 x USB 2.0
  • Thunderbolt/DisplayPort/USB4 interfaces: 2 x Thunderbolt 4/DisplayPort/USB4
  • Display interface: 1 x HDMI
  • Ethernet interface: 1 x 2.5 Gigabit Ethernet LAN
  • Audio interfaces: 1 x microphone mini-jack, 1 x audio line-out mini-jack and 1 x audio line-in mini-jack
  • Internal USB-C interface: 1 x USB-C 3.2 Gen 2 header
  • Internal USB 3.2 Gen 1 interfaces: 2 x USB 3.2 Gen 1 headers
  • Internal USB 2.0 interfaces: 4 x USB 2.0 headers
  • Internal audio interface: 1 x audio header
  • Internal SPI interface: 1 x SPI header
  • Internal serial interface: 1 x serial header
  • Power connectors: 1 x 24-pin main power connector and 2 x 8-pin ATX12V connectors
  • Audio type: HD Audio, 8-channel
  • Audio standard: High Definition Audio
  • Wireless networking standards: IEEE 802.11a/b/g/n/ac/ax/be
  • Wi-Fi: Wi-Fi 7
  • Bluetooth: Bluetooth 5.4
  • Wired networking: 2.5 Gigabit Ethernet
  • Display standard compliance: DisplayPort 1.4a
  • BIOS type: AMI
  • BIOS features: UEFI BIOS, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode
  • Sleep and wake features: Wake on LAN (WOL) and wake on PME
  • Hardware features: ASUS Enhanced Memory Profile (AEMP), CrashFree BIOS 3, Preboot eXecution Environment (PXE), LANGuard, 14+2+1 Phase Power Design, BIOS FlashBack button, ASUS 5X Protection III, ASUS DIGI+ VRM, ASUS EZ DIY, ASUS Overvoltage Protection, ASUS ProCool, ASUS Q-Design, ASUS SafeSlot, ASUS Stainless Steel Back I/O, BIOS FlashBack LED, M.2 heatsink, M.2 Q-Latch, PCIe Slot Q-Release, pre-mounted I/O shield, Q-Dashboard, Q-DIMM, Q-LED Core, Q-Slot, VRM heatsink design, ASUS Aura Sync, AI Cooling II, chipset heatsink, 8 Layer PCB and DIY Friendly Design
  • Width: 30.5cm
  • Depth: 24.4cm
  • Included accessories: 1 x M.2 rubber package, 2 x M.2 screw package and ASUS Wi-Fi Q-antenna
  • Included cables: 2 x Serial ATA cables
  • Included software: Armoury Crate, ASUS AURA Creator, ASUS DriverHub, ASUS Fan Xpert 4, TurboV Core and ASUS CPU-Z
  • Trial software: Norton 360 Deluxe, 60-day trial
  • Trial software: WinRAR, 40-day trial
  • Box contents: ASUS PRIME X870-P WIFI motherboard, 2 x Serial ATA cables, 1 x M.2 rubber package, 2 x M.2 screw package and ASUS Wi-Fi Q-antenna

SureLookIT.com

ASUS PRIME X870-P WIFI ATX motherboard AMD X870 AM5 DDR5 Wi-Fi 7 USB4 2.5GbE

Product Description

The ASUS PRIME X870-P WIFI, model 90MB1IS0-M0EAY0, is an ATX motherboard built around the AMD X870 chipset and Socket AM5 platform. It supports AMD Ryzen 7000, Ryzen 8000 and Ryzen 9000 Series processors, with capacity for one processor. Designed as a flexible foundation for a high-performance PC, it combines DDR5 memory support, PCIe expansion, multiple M.2 storage connections, RAID functionality, Wi-Fi 7, Bluetooth 5.4, 2.5 Gigabit Ethernet and an extensive selection of USB connectivity.

The motherboard provides four 288-pin DIMM slots and supports a maximum memory capacity of 192GB using DDR5 memory. Memory can operate at a bus clock of up to 4000MHz when overclocked, while dual-channel memory architecture is supported for efficient memory operation. Its memory capabilities also include AMD EXPO technology and ASUS Enhanced Memory Profile, or AEMP. Supported memory configurations include unbuffered on-die ECC, ECC and non-ECC memory.

Expansion options include one PCIe 5.0 x16 slot together with three PCIe 4.0 x16 slots operating in x1 mode, giving the motherboard several options for adding compatible expansion hardware. Storage expansion is provided through four M.2 sockets. Three accept 2280 M.2 Key M devices, while the fourth supports 2242, 2260 and 2280 M.2 Key M formats. The board also includes two SATA-600 connections using 7-pin Serial ATA connectors.

The storage interfaces cover several PCIe generations. One M.2 connection uses PCIe 5.0, two M.2 connections use PCIe 4.0 and one M.2 connection uses PCIe 3.0. RAID 0, RAID 1, RAID 10 and RAID 5 configurations are supported across the specified SATA-600 and M.2 storage interfaces. AMD RAID Xpert2 Technology is also included to provide the motherboard's RAID functionality.

A broad range of external connections is available for peripherals, displays, networking and audio. These include two Thunderbolt 4/DisplayPort/USB4 interfaces, one USB 3.2 Gen 2 port, three USB 3.2 Gen 1 ports and four USB 2.0 ports. An HDMI connection is provided for display output, with onboard graphics functionality requiring a suitable CPU. Wired networking is handled through a 2.5 Gigabit Ethernet LAN connection. The rear connectivity also includes separate mini-jack connections for microphone input, audio line-out and audio line-in.

Additional USB and system connections can be added through the motherboard's internal headers. These comprise one USB-C 3.2 Gen 2 header, two USB 3.2 Gen 1 headers and four USB 2.0 headers. Internal connections also include an audio header, an SPI header and a serial header. Power is supplied through a 24-pin main power connector together with two 8-pin ATX12V power connectors.

Wireless networking is built into the PRIME X870-P WIFI, with support for IEEE 802.11a/b/g/n/ac/ax/be standards and Wi-Fi 7. Bluetooth 5.4 is also supported, while the integrated 2.5 Gigabit Ethernet connection provides the wired networking option. An ASUS Wi-Fi Q-antenna is included with the motherboard for its wireless connectivity.

The integrated audio system provides 8-channel HD Audio and complies with the High Definition Audio standard. For compatible display connectivity, the motherboard also complies with DisplayPort 1.4a. These capabilities sit alongside the HDMI connection and the two combined Thunderbolt 4, DisplayPort and USB4 interfaces.

Cooling features are incorporated throughout the motherboard, including M.2 heatsink support, a VRM heatsink design and a chipset heatsink. ASUS AI Cooling II and ASUS Fan Xpert 4 are also part of the motherboard's cooling and system-management feature set. These technologies are complemented by an 8-layer PCB and a 14+2+1 phase power design.

The motherboard includes a wide selection of ASUS hardware and installation features intended to support system assembly, component management and protection. ASUS EZ DIY and the DIY Friendly Design are joined by Q-DIMM and Q-Slot, while PCIe Slot Q-Release provides another installation-focused feature. M.2 Q-Latch is included for M.2 installation, and the board also incorporates Q-Dashboard, Q-LED Core and ASUS Q-Design. A pre-mounted I/O shield is fitted, alongside an ASUS Stainless Steel Back I/O and ASUS SafeSlot.

Additional hardware protection and power-related technologies include ASUS 5X Protection III, ASUS DIGI+ VRM, ASUS Overvoltage Protection, ASUS ProCool and LANGuard. The motherboard also supports ASUS Aura Sync for compatible lighting integration. BIOS-related hardware provisions include a BIOS FlashBack button and BIOS FlashBack LED.

The PRIME X870-P WIFI uses an AMI BIOS and supports UEFI BIOS, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode. CrashFree BIOS 3 is also included. Wake functions include Wake on LAN and wake on PME, while Preboot eXecution Environment, or PXE, is supported as part of the motherboard's hardware feature set.

The motherboard measures 30.5cm wide by 24.4cm deep and follows the ATX form factor. Its combination of AM5 processor compatibility, AMD X870 chipset technology, DDR5 memory support, PCIe 5.0 expansion, multiple M.2 interfaces, RAID capabilities and extensive wired and wireless connectivity makes it suitable as a configurable platform for gaming, content creation and general computing systems.

Included with the ASUS PRIME X870-P WIFI are two Serial ATA cables, one M.2 rubber package, two M.2 screw packages and an ASUS Wi-Fi Q-antenna. The supplied software selection consists of Armoury Crate, ASUS AURA Creator, ASUS DriverHub, ASUS Fan Xpert 4, TurboV Core and ASUS CPU-Z. Norton 360 Deluxe is supplied as a 60-day trial, while WinRAR is provided as a 40-day trial.

Specifications

  • Product name: ASUS PRIME X870-P WIFI
  • Model: 90MB1IS0-M0EAY0
  • Product category: Motherboard
  • Form factor: ATX
  • Chipset: AMD X870
  • Processor socket: 1 x Socket AM5
  • Maximum processor quantity: 1
  • Compatible processors: AMD Ryzen 7000 Series, Ryzen 8000 Series and Ryzen 9000 Series
  • Onboard graphics: Supported with a compatible CPU required
  • Maximum RAM capacity: 192GB
  • Memory slots: 4 x 288-pin DIMM
  • Memory technology: DDR5
  • Memory bus clock: Up to 4000MHz (O.C.)
  • Memory integrity support: On-die ECC, non-ECC and ECC
  • Memory type: Unbuffered
  • Memory architecture: Dual-channel
  • Memory technologies: AMD EXPO technology and ASUS Enhanced Memory Profile (AEMP)
  • Storage ports: 2 x SATA-600 and 4 x M.2
  • SATA interfaces: 2 x 7-pin Serial ATA SATA-600 connectors
  • SATA RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • PCIe 5.0 storage interface: 1 x M.2 with RAID 0, RAID 1, RAID 10 and RAID 5 support
  • PCIe 4.0 storage interfaces: 2 x M.2 with RAID 0, RAID 1, RAID 10 and RAID 5 support
  • PCIe 3.0 storage interface: 1 x M.2 with RAID 0, RAID 1, RAID 10 and RAID 5 support
  • RAID technology: AMD RAID Xpert2 Technology
  • Expansion slots: 1 x CPU, 4 x 288-pin DIMM, 1 x PCIe 5.0 x16 and 3 x PCIe 4.0 x16 operating in x1 mode
  • M.2 expansion: 3 x M.2 sockets supporting 2280 M.2 Key M
  • Additional M.2 expansion: 1 x M.2 socket supporting 2242, 2260 and 2280 M.2 Key M
  • External USB4 connectivity: 2 x USB4
  • External USB 3.2 Gen 2 connectivity: 1 x USB 3.2 Gen 2
  • External USB 3.2 Gen 1 connectivity: 3 x USB 3.2 Gen 1
  • External USB 2.0 connectivity: 4 x USB 2.0
  • Thunderbolt/DisplayPort/USB4 interfaces: 2 x Thunderbolt 4/DisplayPort/USB4
  • Display interface: 1 x HDMI
  • Ethernet interface: 1 x 2.5 Gigabit Ethernet LAN
  • Audio interfaces: 1 x microphone mini-jack, 1 x audio line-out mini-jack and 1 x audio line-in mini-jack
  • Internal USB-C interface: 1 x USB-C 3.2 Gen 2 header
  • Internal USB 3.2 Gen 1 interfaces: 2 x USB 3.2 Gen 1 headers
  • Internal USB 2.0 interfaces: 4 x USB 2.0 headers
  • Internal audio interface: 1 x audio header
  • Internal SPI interface: 1 x SPI header
  • Internal serial interface: 1 x serial header
  • Power connectors: 1 x 24-pin main power connector and 2 x 8-pin ATX12V connectors
  • Audio type: HD Audio, 8-channel
  • Audio standard: High Definition Audio
  • Wireless networking standards: IEEE 802.11a/b/g/n/ac/ax/be
  • Wi-Fi: Wi-Fi 7
  • Bluetooth: Bluetooth 5.4
  • Wired networking: 2.5 Gigabit Ethernet
  • Display standard compliance: DisplayPort 1.4a
  • BIOS type: AMI
  • BIOS features: UEFI BIOS, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode
  • Sleep and wake features: Wake on LAN (WOL) and wake on PME
  • Hardware features: ASUS Enhanced Memory Profile (AEMP), CrashFree BIOS 3, Preboot eXecution Environment (PXE), LANGuard, 14+2+1 Phase Power Design, BIOS FlashBack button, ASUS 5X Protection III, ASUS DIGI+ VRM, ASUS EZ DIY, ASUS Overvoltage Protection, ASUS ProCool, ASUS Q-Design, ASUS SafeSlot, ASUS Stainless Steel Back I/O, BIOS FlashBack LED, M.2 heatsink, M.2 Q-Latch, PCIe Slot Q-Release, pre-mounted I/O shield, Q-Dashboard, Q-DIMM, Q-LED Core, Q-Slot, VRM heatsink design, ASUS Aura Sync, AI Cooling II, chipset heatsink, 8 Layer PCB and DIY Friendly Design
  • Width: 30.5cm
  • Depth: 24.4cm
  • Included accessories: 1 x M.2 rubber package, 2 x M.2 screw package and ASUS Wi-Fi Q-antenna
  • Included cables: 2 x Serial ATA cables
  • Included software: Armoury Crate, ASUS AURA Creator, ASUS DriverHub, ASUS Fan Xpert 4, TurboV Core and ASUS CPU-Z
  • Trial software: Norton 360 Deluxe, 60-day trial
  • Trial software: WinRAR, 40-day trial
  • Box contents: ASUS PRIME X870-P WIFI motherboard, 2 x Serial ATA cables, 1 x M.2 rubber package, 2 x M.2 screw package and ASUS Wi-Fi Q-antenna

SureLookIT.com

UK Delivery Information

We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.

UK Delivery Details

£6.99 — 1 to 3 working days

Fully tracked, fully insured, and signature required on delivery for added protection.

All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.

Delivery days and exclusions

Delivery working days are Monday to Friday (excluding bank and public holidays).

Security and privacy:

We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.

Call us by phone

UK: 01902 214077
+44 (0) 1902 214077

Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.

Or if you prefer, see the FAQ below

    We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.

    All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.

    Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.

    All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.

    If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.

    If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:

    Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. Tracking number, proof of delivery.

    All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
    ---------
    Hi (Name),
    This is - SureLookIT.co.uk! Thanks for your order.
    Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
    ---------

    If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.

    We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.

    We deliver throughout the UK. Tracked and Insured, signature required delivery.

    Delivery information page to visit our Delivery information page.

    If you have not received your order within the time specified, please contact us at the contact details above.

    Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.

    If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.

    Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.

    We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.

    You can contact us by phone if you have any queries regarding your order.

    Yes, please contact us by phone, email or WhatsApp.

    Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.

    Delivery information page to visit our Returns and Refund information page.

    Delivery information page to visit our Returns and Refund information page.

    We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.

    If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.

    If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.


    Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.

    If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.

    If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.

    Manufacturer warranty period is specified on the product page.

    It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.

    Failure to read the terms and conditions will not exempt you from them.

    Support Hrs

    10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.

    Call us by phone

    UK: 01902 214077

    Email

    [email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.




Manufacturer Warranty Information

All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.

After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.

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