As a proud online British Owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way

    We ensure customer peace of mind by utilising parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned business ethos.

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ASUS PRIME B550M-A WIFI II micro ATX AM4 motherboard with AMD B550, Wi-Fi 6 and Bluetooth 5.2

£139.99

Special Offer! RRP £153.99

Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing

UK VAT: Included
Dispatched from: Lutterworth, UK
EAN/Barcode: 4711081309741
MPN: 90MB19X0-M0EAY0
Manufacturer's Warranty: 1 Year

Availability: In Stock




🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.


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🇬🇧 This product is shipped quickly from UK. Shop local with SureLookIT — British stock, British support.

Recent customer reviews from Trustpilot

SureLookIT Trustpilot Reviews

    As a proud online British owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way.

    We ensure customer peace of mind by utilising Secure parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned Business ethos.

Description, delivery and Returns information    Description, Delivery & Returns information

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ASUS PRIME B550M-A WIFI II micro ATX AM4 motherboard with AMD B550, Wi-Fi 6 and Bluetooth 5.2

Product Description

The ASUS PRIME B550M-A WIFI II, model 90MB19X0-M0EAY0, is a micro ATX motherboard built around the AMD B550 chipset and Socket AM4 platform. Part of the ASUS Prime series, it is designed for Ryzen processors and supports Ryzen 3000 Series, 4000 G-Series, 5000 Series and 5000 G-Series CPUs. ASUS has equipped the board with a combination of stable power delivery, extensive cooling provisions and system-tuning controls, giving everyday PC users and DIY system builders access to configurable performance through both software and firmware. The board supports one processor and provides onboard graphics connections for compatible CPUs with graphics capability.

System configuration and tuning are central to the Prime design. The motherboard provides controls for adjusting different aspects of system operation so that performance settings can be configured around the user's workload. Its hardware and software feature set includes ASUS DIGI+ VRM, ASUS TurboV EVO, ASUS EPU Energy Processing Unit, ASUS Fan Xpert 2+, Armoury Crate, ASUS EZ DIY and ASUS Q-Design technologies. ASUS Aura Sync is also supported, providing control for compatible RGB lighting and allowing the appearance of a suitably equipped system to be personalised.

Cooling is addressed through multiple onboard heatsinks and hybrid fan headers intended to help the system maintain stable operation under demanding workloads. The voltage-regulator area uses a VRM heatsink together with an underlying thermal pad. This arrangement assists the transfer of heat away from the MOSFETs and chokes and into the heatsink, supporting more effective cooling of the power-delivery components.

The PRIME B550M-A WIFI II provides four 288-pin DIMM slots and supports up to 128 GB of unbuffered DDR4 memory in a dual-channel architecture. Both ECC and non-ECC memory are supported. Standard memory speeds include 2133 MHz, 2400 MHz, 2666 MHz, 2800 MHz, 2933 MHz, 3000 MHz and 3200 MHz, while overclocked memory frequencies extend through 3333 MHz, 3400 MHz, 3466 MHz, 3600 MHz, 3733 MHz, 3866 MHz, 4000 MHz, 4133 MHz, 4200 MHz, 4266 MHz, 4333 MHz, 4400 MHz, 4466 MHz, 4600 MHz, 4800 MHz and 4866 MHz.

Expansion is provided through one PCIe x16 slot and two PCIe 3.0 x1 slots. The main x16 slot operates in PCIe 4.0 x16 mode when used with Ryzen 5000 Series or Ryzen 3000 Series CPUs, while Ryzen 5000 G-Series and 4000 G-Series processors use PCIe 3.0 x16 mode. This processor-dependent implementation allows the expansion interface to operate according to the PCIe capabilities of the installed compatible Ryzen CPU.

For storage, the motherboard offers four SATA-600 connectors and two M.2 connections. The SATA interfaces support RAID 0, RAID 1 and RAID 10 configurations. One M.2 connection supports SATA-600 and PCIe 4.0, while the second supports SATA-600 and PCIe 3.0. This gives the board both conventional SATA connectivity and M.2 storage support within the same micro ATX platform.

External connectivity includes four USB 3.2 Gen 1 ports and two USB 3.2 Gen 2 ports. Internal headers add connections for a further two USB 3.2 Gen 1 ports and four USB 2.0 ports. The rear connectivity selection also includes Gigabit Ethernet, VGA, DVI-D and HDMI display outputs, a combined PS/2 keyboard and mouse connection, and mini-jack connections for audio line input, audio line output and microphone input. Additional internal connections include an SPDIF output header, an audio header, a serial header and a speaker header.

Network connectivity combines wired Gigabit Ethernet with wireless support for 802.11a/b/g/n/ac/ax standards, including Wi-Fi 6, as well as Bluetooth 5.2. ASUS LANGuard is included among the motherboard's hardware features, while Preboot eXecution Environment support is provided for PXE functionality. Wake on LAN and wake on PME capabilities are also supported.

The integrated audio system provides eight-channel HD Audio compliant with the High Definition Audio standard. ASUS complements the audio implementation with shielding that separates the analogue and digital signal areas to reduce interference between them. The left and right audio paths are placed on separate layers to minimise crosstalk, while premium audio capacitors are used as part of the onboard audio hardware to support high-fidelity sound reproduction. Jack retasking and audio jack detection technology are also included.

System protection and installation-focused features include ASUS 5X Protection III, ASUS Overvoltage Protection, ASUS SafeSlot Core and an ASUS Stainless Steel Back I/O. Q-DIMM and Q-Slot form part of the ASUS Q-Design feature set, while CrashFree BIOS 3 and ASUS EZ Flash 3 provide BIOS-related functionality. The board uses an AMI BIOS with UEFI BIOS support and includes ASUS EZ Flash 3 for firmware updating.

The motherboard receives power through a 24-pin main power connector and an 8-pin ATX12V connector. Its micro ATX board measures 24.4 cm wide by 24.4 cm deep. Supplied accessories consist of an ASUS Wi-Fi moving aerial, one M.2 screw and an I/O back cover, while two Serial ATA cables are also included. The accompanying software package comprises Drivers & Utilities, ASUS AURA Creator, ASUS AI Suite III, ASUS CPU-Z, ASUS AI Charger, DAEMON Tools, WinRAR, a trial version of Norton AntiVirus and ASUS EZ Flash 3. ASUS supplies the PRIME B550M-A WIFI II with a three-year limited warranty.

Specifications

  • Product name: ASUS PRIME B550M-A WIFI II
  • Model / manufacturer part number: 90MB19X0-M0EAY0
  • Manufacturer: ASUS
  • Series: ASUS Prime
  • Product type: motherboard
  • Form factor: micro ATX
  • Chipset: AMD B550
  • Processor socket: 1 x Socket AM4
  • Maximum processor quantity: 1
  • Compatible processors: Ryzen 3000 Series, Ryzen 4000 G-Series, Ryzen 5000 Series and Ryzen 5000 G-Series
  • Onboard graphics: supported with a compatible CPU providing graphics capability
  • Maximum RAM capacity: 128 GB
  • Memory slots: 4 x 288-pin DIMM
  • Memory technology: DDR4
  • Memory integrity support: ECC and non-ECC
  • Memory type: unbuffered
  • Memory architecture: dual channel
  • Supported standard memory clock speeds: 2133 MHz, 2400 MHz, 2666 MHz, 2800 MHz, 2933 MHz, 3000 MHz and 3200 MHz
  • Supported overclocked memory clock speeds: 3333 MHz (O.C.), 3400 MHz (O.C.), 3466 MHz (O.C.), 3600 MHz (O.C.), 3733 MHz (O.C.), 3866 MHz (O.C.), 4000 MHz (O.C.), 4133 MHz (O.C.), 4200 MHz (O.C.), 4266 MHz (O.C.), 4333 MHz (O.C.), 4400 MHz (O.C.), 4466 MHz (O.C.), 4600 MHz (O.C.), 4800 MHz (O.C.) and 4866 MHz (O.C.)
  • Expansion slots: 1 x CPU, 4 x 288-pin DIMM, 1 x PCIe x16 and 2 x PCIe 3.0 x1
  • PCIe x16 operation with Ryzen 5000 Series and Ryzen 3000 Series CPUs: PCIe 4.0 x16 mode
  • PCIe x16 operation with Ryzen 5000 G-Series and Ryzen 4000 G-Series CPUs: PCIe 3.0 x16 mode
  • Storage ports: 4 x SATA-600 and 2 x M.2
  • SATA interfaces: 4 x 7-pin Serial ATA SATA-600 connectors
  • SATA RAID support: RAID 0, RAID 1 and RAID 10
  • M.2 storage interface 1: SATA-600 / PCIe 4.0, 1 x M.2 connector
  • M.2 storage interface 2: SATA-600 / PCIe 3.0, 1 x M.2 connector
  • External USB ports: 4 x USB 3.2 Gen 1 and 2 x USB 3.2 Gen 2
  • USB connectivity via internal headers: 2 x USB 3.2 Gen 1 and 4 x USB 2.0
  • External display interfaces: 1 x VGA, 1 x DVI-D and 1 x HDMI
  • External network interface: 1 x Gigabit Ethernet LAN
  • External audio interfaces: 1 x audio line-in mini-jack, 1 x audio line-out mini-jack and 1 x microphone mini-jack
  • Legacy peripheral interface: 1 x PS/2 keyboard / mouse connection
  • Internal interfaces: 4 x USB 2.0 via header, 2 x USB 3.2 Gen 1 via header, 1 x SPDIF output header, 1 x audio header, 1 x serial header and 1 x speaker header
  • Power connectors: 24-pin main power connector and 8-pin ATX12V connector
  • Network interfaces: Gigabit Ethernet, IEEE 802.11a/b/g/n/ac/ax wireless networking and Bluetooth 5.2
  • Wireless networking: Wi-Fi 6
  • Bluetooth version: Bluetooth 5.2
  • Audio type: HD Audio, 8-channel
  • Audio compliance: High Definition Audio
  • Audio features: audio shielding, separate layers for left and right audio tracks, premium audio capacitors, jack retasking and audio jack detection technology
  • Cooling features: multiple onboard heatsinks, hybrid fan headers, VRM heatsink and thermal pad
  • BIOS type: AMI
  • BIOS features: UEFI BIOS and ASUS EZ Flash 3
  • Sleep / wake functionality: Wake on LAN (WOL) and wake on PME
  • Hardware features: Preboot eXecution Environment (PXE), LANGuard, jack retasking, audio jack detection technology, ASUS 5X Protection III, ASUS DIGI+ VRM, ASUS Overvoltage Protection, ASUS SafeSlot Core, ASUS Stainless Steel Back I/O, ASUS Q-Design, Q-DIMM, Q-Slot, ASUS Aura Sync, Armoury Crate, ASUS TurboV EVO, ASUS EPU (Energy Processing Unit), ASUS Fan Xpert 2+, ASUS EZ DIY and CrashFree BIOS 3
  • Included accessories: ASUS Wi-Fi moving aerial, 1 x M.2 screw and I/O back cover
  • Cables included: 2 x Serial ATA cables
  • Included software: Drivers & Utilities, ASUS AURA Creator, ASUS AI Suite III, ASUS CPU-Z, ASUS AI Charger, DAEMON Tools, WinRAR, Norton AntiVirus (Trial) and ASUS EZ Flash 3
  • Width: 24.4 cm
  • Depth: 24.4 cm
  • Warranty: 3-year limited warranty

SureLookIT.com

ASUS PRIME B550M-A WIFI II micro ATX AM4 motherboard with AMD B550, Wi-Fi 6 and Bluetooth 5.2

Product Description

The ASUS PRIME B550M-A WIFI II, model 90MB19X0-M0EAY0, is a micro ATX motherboard built around the AMD B550 chipset and Socket AM4 platform. Part of the ASUS Prime series, it is designed for Ryzen processors and supports Ryzen 3000 Series, 4000 G-Series, 5000 Series and 5000 G-Series CPUs. ASUS has equipped the board with a combination of stable power delivery, extensive cooling provisions and system-tuning controls, giving everyday PC users and DIY system builders access to configurable performance through both software and firmware. The board supports one processor and provides onboard graphics connections for compatible CPUs with graphics capability.

System configuration and tuning are central to the Prime design. The motherboard provides controls for adjusting different aspects of system operation so that performance settings can be configured around the user's workload. Its hardware and software feature set includes ASUS DIGI+ VRM, ASUS TurboV EVO, ASUS EPU Energy Processing Unit, ASUS Fan Xpert 2+, Armoury Crate, ASUS EZ DIY and ASUS Q-Design technologies. ASUS Aura Sync is also supported, providing control for compatible RGB lighting and allowing the appearance of a suitably equipped system to be personalised.

Cooling is addressed through multiple onboard heatsinks and hybrid fan headers intended to help the system maintain stable operation under demanding workloads. The voltage-regulator area uses a VRM heatsink together with an underlying thermal pad. This arrangement assists the transfer of heat away from the MOSFETs and chokes and into the heatsink, supporting more effective cooling of the power-delivery components.

The PRIME B550M-A WIFI II provides four 288-pin DIMM slots and supports up to 128 GB of unbuffered DDR4 memory in a dual-channel architecture. Both ECC and non-ECC memory are supported. Standard memory speeds include 2133 MHz, 2400 MHz, 2666 MHz, 2800 MHz, 2933 MHz, 3000 MHz and 3200 MHz, while overclocked memory frequencies extend through 3333 MHz, 3400 MHz, 3466 MHz, 3600 MHz, 3733 MHz, 3866 MHz, 4000 MHz, 4133 MHz, 4200 MHz, 4266 MHz, 4333 MHz, 4400 MHz, 4466 MHz, 4600 MHz, 4800 MHz and 4866 MHz.

Expansion is provided through one PCIe x16 slot and two PCIe 3.0 x1 slots. The main x16 slot operates in PCIe 4.0 x16 mode when used with Ryzen 5000 Series or Ryzen 3000 Series CPUs, while Ryzen 5000 G-Series and 4000 G-Series processors use PCIe 3.0 x16 mode. This processor-dependent implementation allows the expansion interface to operate according to the PCIe capabilities of the installed compatible Ryzen CPU.

For storage, the motherboard offers four SATA-600 connectors and two M.2 connections. The SATA interfaces support RAID 0, RAID 1 and RAID 10 configurations. One M.2 connection supports SATA-600 and PCIe 4.0, while the second supports SATA-600 and PCIe 3.0. This gives the board both conventional SATA connectivity and M.2 storage support within the same micro ATX platform.

External connectivity includes four USB 3.2 Gen 1 ports and two USB 3.2 Gen 2 ports. Internal headers add connections for a further two USB 3.2 Gen 1 ports and four USB 2.0 ports. The rear connectivity selection also includes Gigabit Ethernet, VGA, DVI-D and HDMI display outputs, a combined PS/2 keyboard and mouse connection, and mini-jack connections for audio line input, audio line output and microphone input. Additional internal connections include an SPDIF output header, an audio header, a serial header and a speaker header.

Network connectivity combines wired Gigabit Ethernet with wireless support for 802.11a/b/g/n/ac/ax standards, including Wi-Fi 6, as well as Bluetooth 5.2. ASUS LANGuard is included among the motherboard's hardware features, while Preboot eXecution Environment support is provided for PXE functionality. Wake on LAN and wake on PME capabilities are also supported.

The integrated audio system provides eight-channel HD Audio compliant with the High Definition Audio standard. ASUS complements the audio implementation with shielding that separates the analogue and digital signal areas to reduce interference between them. The left and right audio paths are placed on separate layers to minimise crosstalk, while premium audio capacitors are used as part of the onboard audio hardware to support high-fidelity sound reproduction. Jack retasking and audio jack detection technology are also included.

System protection and installation-focused features include ASUS 5X Protection III, ASUS Overvoltage Protection, ASUS SafeSlot Core and an ASUS Stainless Steel Back I/O. Q-DIMM and Q-Slot form part of the ASUS Q-Design feature set, while CrashFree BIOS 3 and ASUS EZ Flash 3 provide BIOS-related functionality. The board uses an AMI BIOS with UEFI BIOS support and includes ASUS EZ Flash 3 for firmware updating.

The motherboard receives power through a 24-pin main power connector and an 8-pin ATX12V connector. Its micro ATX board measures 24.4 cm wide by 24.4 cm deep. Supplied accessories consist of an ASUS Wi-Fi moving aerial, one M.2 screw and an I/O back cover, while two Serial ATA cables are also included. The accompanying software package comprises Drivers & Utilities, ASUS AURA Creator, ASUS AI Suite III, ASUS CPU-Z, ASUS AI Charger, DAEMON Tools, WinRAR, a trial version of Norton AntiVirus and ASUS EZ Flash 3. ASUS supplies the PRIME B550M-A WIFI II with a three-year limited warranty.

Specifications

  • Product name: ASUS PRIME B550M-A WIFI II
  • Model / manufacturer part number: 90MB19X0-M0EAY0
  • Manufacturer: ASUS
  • Series: ASUS Prime
  • Product type: motherboard
  • Form factor: micro ATX
  • Chipset: AMD B550
  • Processor socket: 1 x Socket AM4
  • Maximum processor quantity: 1
  • Compatible processors: Ryzen 3000 Series, Ryzen 4000 G-Series, Ryzen 5000 Series and Ryzen 5000 G-Series
  • Onboard graphics: supported with a compatible CPU providing graphics capability
  • Maximum RAM capacity: 128 GB
  • Memory slots: 4 x 288-pin DIMM
  • Memory technology: DDR4
  • Memory integrity support: ECC and non-ECC
  • Memory type: unbuffered
  • Memory architecture: dual channel
  • Supported standard memory clock speeds: 2133 MHz, 2400 MHz, 2666 MHz, 2800 MHz, 2933 MHz, 3000 MHz and 3200 MHz
  • Supported overclocked memory clock speeds: 3333 MHz (O.C.), 3400 MHz (O.C.), 3466 MHz (O.C.), 3600 MHz (O.C.), 3733 MHz (O.C.), 3866 MHz (O.C.), 4000 MHz (O.C.), 4133 MHz (O.C.), 4200 MHz (O.C.), 4266 MHz (O.C.), 4333 MHz (O.C.), 4400 MHz (O.C.), 4466 MHz (O.C.), 4600 MHz (O.C.), 4800 MHz (O.C.) and 4866 MHz (O.C.)
  • Expansion slots: 1 x CPU, 4 x 288-pin DIMM, 1 x PCIe x16 and 2 x PCIe 3.0 x1
  • PCIe x16 operation with Ryzen 5000 Series and Ryzen 3000 Series CPUs: PCIe 4.0 x16 mode
  • PCIe x16 operation with Ryzen 5000 G-Series and Ryzen 4000 G-Series CPUs: PCIe 3.0 x16 mode
  • Storage ports: 4 x SATA-600 and 2 x M.2
  • SATA interfaces: 4 x 7-pin Serial ATA SATA-600 connectors
  • SATA RAID support: RAID 0, RAID 1 and RAID 10
  • M.2 storage interface 1: SATA-600 / PCIe 4.0, 1 x M.2 connector
  • M.2 storage interface 2: SATA-600 / PCIe 3.0, 1 x M.2 connector
  • External USB ports: 4 x USB 3.2 Gen 1 and 2 x USB 3.2 Gen 2
  • USB connectivity via internal headers: 2 x USB 3.2 Gen 1 and 4 x USB 2.0
  • External display interfaces: 1 x VGA, 1 x DVI-D and 1 x HDMI
  • External network interface: 1 x Gigabit Ethernet LAN
  • External audio interfaces: 1 x audio line-in mini-jack, 1 x audio line-out mini-jack and 1 x microphone mini-jack
  • Legacy peripheral interface: 1 x PS/2 keyboard / mouse connection
  • Internal interfaces: 4 x USB 2.0 via header, 2 x USB 3.2 Gen 1 via header, 1 x SPDIF output header, 1 x audio header, 1 x serial header and 1 x speaker header
  • Power connectors: 24-pin main power connector and 8-pin ATX12V connector
  • Network interfaces: Gigabit Ethernet, IEEE 802.11a/b/g/n/ac/ax wireless networking and Bluetooth 5.2
  • Wireless networking: Wi-Fi 6
  • Bluetooth version: Bluetooth 5.2
  • Audio type: HD Audio, 8-channel
  • Audio compliance: High Definition Audio
  • Audio features: audio shielding, separate layers for left and right audio tracks, premium audio capacitors, jack retasking and audio jack detection technology
  • Cooling features: multiple onboard heatsinks, hybrid fan headers, VRM heatsink and thermal pad
  • BIOS type: AMI
  • BIOS features: UEFI BIOS and ASUS EZ Flash 3
  • Sleep / wake functionality: Wake on LAN (WOL) and wake on PME
  • Hardware features: Preboot eXecution Environment (PXE), LANGuard, jack retasking, audio jack detection technology, ASUS 5X Protection III, ASUS DIGI+ VRM, ASUS Overvoltage Protection, ASUS SafeSlot Core, ASUS Stainless Steel Back I/O, ASUS Q-Design, Q-DIMM, Q-Slot, ASUS Aura Sync, Armoury Crate, ASUS TurboV EVO, ASUS EPU (Energy Processing Unit), ASUS Fan Xpert 2+, ASUS EZ DIY and CrashFree BIOS 3
  • Included accessories: ASUS Wi-Fi moving aerial, 1 x M.2 screw and I/O back cover
  • Cables included: 2 x Serial ATA cables
  • Included software: Drivers & Utilities, ASUS AURA Creator, ASUS AI Suite III, ASUS CPU-Z, ASUS AI Charger, DAEMON Tools, WinRAR, Norton AntiVirus (Trial) and ASUS EZ Flash 3
  • Width: 24.4 cm
  • Depth: 24.4 cm
  • Warranty: 3-year limited warranty

SureLookIT.com

UK Delivery Information

We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.

UK Delivery Details

£6.99 — 1 to 3 working days

Fully tracked, fully insured, and signature required on delivery for added protection.

All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.

Delivery days and exclusions

Delivery working days are Monday to Friday (excluding bank and public holidays).

Security and privacy:

We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.

Call us by phone

UK: 01902 214077
+44 (0) 1902 214077

Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.

Or if you prefer, see the FAQ below

    We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.

    All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.

    Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.

    All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.

    If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.

    If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:

    Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. Tracking number, proof of delivery.

    All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
    ---------
    Hi (Name),
    This is - SureLookIT.co.uk! Thanks for your order.
    Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
    ---------

    If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.

    We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.

    We deliver throughout the UK. Tracked and Insured, signature required delivery.

    Delivery information page to visit our Delivery information page.

    If you have not received your order within the time specified, please contact us at the contact details above.

    Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.

    If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.

    Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.

    We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.

    You can contact us by phone if you have any queries regarding your order.

    Yes, please contact us by phone, email or WhatsApp.

    Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.

    Delivery information page to visit our Returns and Refund information page.

    Delivery information page to visit our Returns and Refund information page.

    We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.

    If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.

    If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.


    Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.

    If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.

    If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.

    Manufacturer warranty period is specified on the product page.

    It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.

    Failure to read the terms and conditions will not exempt you from them.

    Support Hrs

    10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.

    Call us by phone

    UK: 01902 214077

    Email

    [email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.




Manufacturer Warranty Information

All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.

After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.

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