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Out of Stock
ASUS ROG Crosshair X870E Apex ATX AM5 motherboard with AMD X870E, DDR5, Wi-Fi 7 and USB4
£669.99
Special Offer!
RRP £736.99
Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing
UK VAT: Included
Dispatched from: Lutterworth, UK
MPN: 90MB1KR0-M0EAY0
Manufacturer's Warranty: 1 Year
Availability: Out of Stock
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ASUS ROG Crosshair X870E Apex ATX AM5 motherboard with AMD X870E, DDR5, Wi-Fi 7 and USB4
Product Description
The ASUS ROG Crosshair X870E Apex, model 90MB1KR0-M0EAY0, is an ATX motherboard built around the AMD X870E chipset and Socket AM5 platform. It supports AMD Ryzen 7000, Ryzen 8000 and Ryzen 9000 Series processors, with capacity for a single CPU. Designed for high-performance gaming, productivity and demanding system configurations, it combines DDR5 memory support, extensive PCIe expansion, multiple M.2 storage connections, advanced cooling hardware and a comprehensive collection of onboard connectivity options.
Memory is provided through two 288-pin DIMM slots supporting up to 128 GB of DDR5 SDRAM in a dual-channel architecture. Supported memory capabilities include AMD EXPO technology and ASUS Enhanced Memory Profile technology, while memory integrity options cover non-ECC, ECC and on-die ECC operation with unbuffered modules. Listed overclocked memory bus clocks include 4100 MHz, 4000 MHz and 4800 MHz, providing configurable DDR5 support for systems intended to handle demanding applications and gaming workloads.
Storage and expansion are supported by a broad selection of PCIe, SATA and M.2 connections. The board provides two PCIe 5.0 x16 slots, one PCIe 4.0 x4 slot and one PCIe 3.0 x1 slot. Five M.2 sockets are available in total, consisting of three 2280 M.2 Key M sockets and two 22110 M.2 Key M sockets. Three M.2 connections operate through PCIe 5.0 and two through PCIe 4.0. Four SATA-600 connectors are also provided, with AMD RAID Xpert2 technology and support for RAID 0, RAID 1, RAID 10 and RAID 5 configurations.
The ROG Crosshair X870E Apex offers extensive external and internal connectivity for peripherals, storage devices and other system hardware. Its external interfaces include two USB4 ports, five USB 3.2 Gen 2 ports, one USB-C 3.2 Gen 2 connection and two USB 3.2 Gen 1 ports. Internal headers add connectivity for two USB-C 3.2 Gen 2x2 connections, four USB 3.2 Gen 1 connections and four USB 2.0 connections, along with an internal audio header. A PS/2 keyboard and mouse connection is also included, together with audio line-out, microphone and SPDIF output interfaces.
Network connectivity combines wired and wireless options. The integrated 5 Gigabit Ethernet interface provides high-speed wired networking, while wireless support covers IEEE 802.11a/b/g/n/ac/ax/be standards and Wi-Fi 7. Bluetooth 5.4 is also integrated for compatible wireless peripherals and devices. The supplied Wi-Fi aerial complements the motherboard's onboard wireless networking hardware.
Audio is handled by the SupremeFX ALC4080 codec, delivering eight-channel HD Audio compliant with the High Definition Audio standard. The available audio connections include line-out, microphone and SPDIF output, providing both analogue and digital audio connectivity for gaming and multimedia configurations.
Thermal management is supported by a VRM heatsink design, chipset heatsink and dedicated M.2 cooling hardware, including an M.2 heatsink and M.2 heatsink backplate. The motherboard also incorporates AI Cooling II. These cooling provisions are designed to manage heat across important motherboard components when the system is operating under demanding conditions.
The motherboard includes an AMI BIOS with UEFI functionality, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode. CrashFree BIOS 3 and the dedicated BIOS FlashBack button provide additional BIOS-related functionality, while a Clear CMOS button is available for system configuration management. Wake on LAN and wake on PME are supported, and Preboot eXecution Environment functionality is included for compatible network boot configurations.
A wide range of ASUS and ROG hardware features supports system building, tuning and component installation. The board incorporates an 18+2+2 phase power design, ASUS Extreme Engine Digi+, MicroFine Alloy Chokes, 10K Black Metallic Capacitors and ASUS ProCool II. Overclocking and performance-related functionality includes AI Overclocking, AMD Precision Boost Overdrive, Core Flex technology, the ASUS Extreme OC Kit and TurboV Core software. ASUS SafeDIMM and SafeSlot provide additional motherboard design features around memory and expansion hardware.
Installation and component-management features include ASUS EZ DIY, ASUS Q-Design, ASUS Q-Connector, Q-Antenna, Q-Code, Q-Dashboard, Q-LED, Q-Slot, Q-Release Slim and PCIe Slot Q-Release. M.2 installation is supported by M.2 Q-Latch, M.2 Q-Release and M.2 Q-Slide mechanisms. The motherboard also includes a pre-mounted I/O shield and metal backplate, while a FlexKey button and Start button provide additional onboard controls.
Visual and system-management functionality includes ASUS Aura Sync and Polymo Lighting II, alongside ASUS AURA Creator software. Networking and cooling management are supplemented by AI Networking II and ASUS Fan Xpert 4, while Quick Charge 4+ and USB Wattage Watcher are also included among the board's supported hardware and software capabilities.
The included software collection comprises Armoury Crate, ASUS AURA Creator, ASUS DriverHub, ASUS Fan Xpert 4, ASUS GlideX, HWiNFO, ROG CPU-Z, ROG GameFirst Utility, TurboV Core, USB Wattage Watcher, and Drivers & Utilities. It also includes a free trial of Adobe Creative Cloud, a one-year licence for AIDA64 Extreme and a 40-day trial of WinRAR.
The ATX board measures 30.5 cm wide and 24.4 cm deep. Power connections consist of a 24-pin main power connector, two 8-pin ATX12V connectors and an 8-pin PCI Express power connector. Onboard graphics functionality is available when used with a CPU that provides the required graphics capability.
The package includes the ASUS ROG Crosshair X870E Apex motherboard together with a ROG DIMM.2 module with heatsink, a ROG DIMM.2 M.2 pad, two ROG DIMM.2 M.2 screw packages, a ROG Memory Fan Kit, Wi-Fi aerial, Q-Connector, three M.2 Q-Slides, three M.2 rubber packages, ROG stickers, a ROG thank you card, a ROG bottle opener and a USB drive.
Specifications
- Product name: ASUS ROG Crosshair X870E Apex
- Model / manufacturer part number: 90MB1KR0-M0EAY0
- Manufacturer: ASUS
- Series: ROG Crosshair
- Product category: motherboard
- Form factor: ATX
- Chipset: AMD X870E
- Processor socket: 1 x Socket AM5
- Maximum processor quantity: 1
- Compatible processors: AMD Ryzen 7000, Ryzen 8000 and Ryzen 9000 Series
- Maximum RAM capacity: 128 GB
- Memory slots: 2 x 288-pin DIMM
- Memory technology: DDR5 SDRAM
- Memory architecture: dual channel
- Memory type: unbuffered
- Supported RAM integrity checking: non-ECC, ECC and on-die ECC
- Memory features: AMD EXPO technology and ASUS Enhanced Memory Profile (AEMP)
- Listed memory bus clocks: 4100 MHz (O.C.), 4000 MHz (O.C.) and 4800 MHz (O.C.)
- Expansion slots: 2 x PCIe 5.0 x16, 1 x PCIe 4.0 x4 and 1 x PCIe 3.0 x1
- M.2 sockets: 5 total
- M.2 socket configuration: 3 x 2280 M.2 Key M and 2 x 22110 M.2 Key M
- M.2 storage interfaces: 3 x PCIe 5.0 M.2 and 2 x PCIe 4.0 M.2
- SATA storage ports: 4 x SATA-600 using 7-pin Serial ATA connectors
- Supported SATA RAID modes: RAID 0, RAID 1, RAID 10 and RAID 5
- RAID technology: AMD RAID Xpert2
- External USB ports: 2 x USB4, 5 x USB 3.2 Gen 2, 1 x USB-C 3.2 Gen 2 and 2 x USB 3.2 Gen 1
- USB connectivity through internal headers: 2 x USB-C 3.2 Gen 2x2, 4 x USB 3.2 Gen 1 and 4 x USB 2.0
- Other external interfaces: 1 x 5 Gigabit Ethernet LAN, PS/2 keyboard/mouse, 1 x audio line-out, 1 x microphone and 1 x SPDIF output
- Other internal interface: 1 x audio header
- Wired networking: 5 Gigabit Ethernet
- Wireless networking standards: IEEE 802.11a/b/g/n/ac/ax/be
- Wi-Fi standard: Wi-Fi 7
- Bluetooth: Bluetooth 5.4
- Onboard graphics: supported when used with a CPU providing the required graphics functionality
- Audio type: HD Audio, 8-channel
- Audio codec: SupremeFX ALC4080
- Audio compliance: High Definition Audio
- BIOS type: AMI
- BIOS features: UEFI BIOS, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode
- Sleep and wake features: Wake on LAN (WOL) and wake on PME
- Power connectors: 1 x 24-pin main power connector, 2 x 8-pin ATX12V connectors and 1 x 8-pin PCI Express power connector
- Hardware features: ASUS Enhanced Memory Profile (AEMP), CrashFree BIOS 3, Preboot eXecution Environment (PXE), Clear CMOS button, BIOS FlashBack button, 10K Black Metallic Capacitors, ASUS Aura Sync, ASUS Extreme Engine Digi+, ASUS Extreme OC Kit, ASUS EZ DIY, ASUS ProCool II, ASUS Q-Connector, ASUS Q-Design, ASUS SafeDIMM, ASUS SafeSlot, FlexKey button, M.2 heatsink, M.2 heatsink backplate, M.2 Q-Latch, M.2 Q-Release, M.2 Q-Slide, metal backplate, MicroFine Alloy Chokes, PCIe Slot Q-Release, pre-mounted I/O shield, Q-Antenna, Q-Code, Q-Dashboard, Q-LED, Q-Release Slim, Q-Slot, Quick Charge 4+, Start button, VRM heatsink design, Polymo Lighting II, 18+2+2 phase power design, AI Cooling II, AI Networking II, AI Overclocking, AMD Precision Boost Overdrive (PBO), Core Flex technology and chipset heatsink
- Included accessories: ROG DIMM.2 with heatsink, ROG DIMM.2 M.2 pad, 2 x ROG DIMM.2 M.2 screw packages, ROG Memory Fan Kit, Wi-Fi aerial, Q-Connector, 3 x M.2 Q-Slide, 3 x M.2 rubber package, ROG stickers, ROG thank you card, ROG bottle opener and USB drive
- Included software: Adobe Creative Cloud free trial, AIDA64 Extreme with 1-year licence, Armoury Crate, ASUS AURA Creator, ASUS DriverHub, ASUS Fan Xpert 4, ASUS GlideX, HWiNFO, ROG CPU-Z, ROG GameFirst Utility, TurboV Core, USB Wattage Watcher, WinRAR 40-day trial, and Drivers & Utilities
- Width: 30.5 cm
- Depth: 24.4 cm
- Box contents: ASUS ROG Crosshair X870E Apex motherboard, ROG thank you card, Q-Connector, 3 x M.2 rubber package, USB drive, Wi-Fi aerial, ROG stickers, ROG DIMM.2 with heatsink, ROG DIMM.2 M.2 pad, 2 x ROG DIMM.2 M.2 screw packages, 3 x M.2 Q-Slide, ROG bottle opener and ROG Memory Fan Kit
SureLookIT.com
ASUS ROG Crosshair X870E Apex ATX AM5 motherboard with AMD X870E, DDR5, Wi-Fi 7 and USB4
Product Description
The ASUS ROG Crosshair X870E Apex, model 90MB1KR0-M0EAY0, is an ATX motherboard built around the AMD X870E chipset and Socket AM5 platform. It supports AMD Ryzen 7000, Ryzen 8000 and Ryzen 9000 Series processors, with capacity for a single CPU. Designed for high-performance gaming, productivity and demanding system configurations, it combines DDR5 memory support, extensive PCIe expansion, multiple M.2 storage connections, advanced cooling hardware and a comprehensive collection of onboard connectivity options.
Memory is provided through two 288-pin DIMM slots supporting up to 128 GB of DDR5 SDRAM in a dual-channel architecture. Supported memory capabilities include AMD EXPO technology and ASUS Enhanced Memory Profile technology, while memory integrity options cover non-ECC, ECC and on-die ECC operation with unbuffered modules. Listed overclocked memory bus clocks include 4100 MHz, 4000 MHz and 4800 MHz, providing configurable DDR5 support for systems intended to handle demanding applications and gaming workloads.
Storage and expansion are supported by a broad selection of PCIe, SATA and M.2 connections. The board provides two PCIe 5.0 x16 slots, one PCIe 4.0 x4 slot and one PCIe 3.0 x1 slot. Five M.2 sockets are available in total, consisting of three 2280 M.2 Key M sockets and two 22110 M.2 Key M sockets. Three M.2 connections operate through PCIe 5.0 and two through PCIe 4.0. Four SATA-600 connectors are also provided, with AMD RAID Xpert2 technology and support for RAID 0, RAID 1, RAID 10 and RAID 5 configurations.
The ROG Crosshair X870E Apex offers extensive external and internal connectivity for peripherals, storage devices and other system hardware. Its external interfaces include two USB4 ports, five USB 3.2 Gen 2 ports, one USB-C 3.2 Gen 2 connection and two USB 3.2 Gen 1 ports. Internal headers add connectivity for two USB-C 3.2 Gen 2x2 connections, four USB 3.2 Gen 1 connections and four USB 2.0 connections, along with an internal audio header. A PS/2 keyboard and mouse connection is also included, together with audio line-out, microphone and SPDIF output interfaces.
Network connectivity combines wired and wireless options. The integrated 5 Gigabit Ethernet interface provides high-speed wired networking, while wireless support covers IEEE 802.11a/b/g/n/ac/ax/be standards and Wi-Fi 7. Bluetooth 5.4 is also integrated for compatible wireless peripherals and devices. The supplied Wi-Fi aerial complements the motherboard's onboard wireless networking hardware.
Audio is handled by the SupremeFX ALC4080 codec, delivering eight-channel HD Audio compliant with the High Definition Audio standard. The available audio connections include line-out, microphone and SPDIF output, providing both analogue and digital audio connectivity for gaming and multimedia configurations.
Thermal management is supported by a VRM heatsink design, chipset heatsink and dedicated M.2 cooling hardware, including an M.2 heatsink and M.2 heatsink backplate. The motherboard also incorporates AI Cooling II. These cooling provisions are designed to manage heat across important motherboard components when the system is operating under demanding conditions.
The motherboard includes an AMI BIOS with UEFI functionality, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode. CrashFree BIOS 3 and the dedicated BIOS FlashBack button provide additional BIOS-related functionality, while a Clear CMOS button is available for system configuration management. Wake on LAN and wake on PME are supported, and Preboot eXecution Environment functionality is included for compatible network boot configurations.
A wide range of ASUS and ROG hardware features supports system building, tuning and component installation. The board incorporates an 18+2+2 phase power design, ASUS Extreme Engine Digi+, MicroFine Alloy Chokes, 10K Black Metallic Capacitors and ASUS ProCool II. Overclocking and performance-related functionality includes AI Overclocking, AMD Precision Boost Overdrive, Core Flex technology, the ASUS Extreme OC Kit and TurboV Core software. ASUS SafeDIMM and SafeSlot provide additional motherboard design features around memory and expansion hardware.
Installation and component-management features include ASUS EZ DIY, ASUS Q-Design, ASUS Q-Connector, Q-Antenna, Q-Code, Q-Dashboard, Q-LED, Q-Slot, Q-Release Slim and PCIe Slot Q-Release. M.2 installation is supported by M.2 Q-Latch, M.2 Q-Release and M.2 Q-Slide mechanisms. The motherboard also includes a pre-mounted I/O shield and metal backplate, while a FlexKey button and Start button provide additional onboard controls.
Visual and system-management functionality includes ASUS Aura Sync and Polymo Lighting II, alongside ASUS AURA Creator software. Networking and cooling management are supplemented by AI Networking II and ASUS Fan Xpert 4, while Quick Charge 4+ and USB Wattage Watcher are also included among the board's supported hardware and software capabilities.
The included software collection comprises Armoury Crate, ASUS AURA Creator, ASUS DriverHub, ASUS Fan Xpert 4, ASUS GlideX, HWiNFO, ROG CPU-Z, ROG GameFirst Utility, TurboV Core, USB Wattage Watcher, and Drivers & Utilities. It also includes a free trial of Adobe Creative Cloud, a one-year licence for AIDA64 Extreme and a 40-day trial of WinRAR.
The ATX board measures 30.5 cm wide and 24.4 cm deep. Power connections consist of a 24-pin main power connector, two 8-pin ATX12V connectors and an 8-pin PCI Express power connector. Onboard graphics functionality is available when used with a CPU that provides the required graphics capability.
The package includes the ASUS ROG Crosshair X870E Apex motherboard together with a ROG DIMM.2 module with heatsink, a ROG DIMM.2 M.2 pad, two ROG DIMM.2 M.2 screw packages, a ROG Memory Fan Kit, Wi-Fi aerial, Q-Connector, three M.2 Q-Slides, three M.2 rubber packages, ROG stickers, a ROG thank you card, a ROG bottle opener and a USB drive.
Specifications
- Product name: ASUS ROG Crosshair X870E Apex
- Model / manufacturer part number: 90MB1KR0-M0EAY0
- Manufacturer: ASUS
- Series: ROG Crosshair
- Product category: motherboard
- Form factor: ATX
- Chipset: AMD X870E
- Processor socket: 1 x Socket AM5
- Maximum processor quantity: 1
- Compatible processors: AMD Ryzen 7000, Ryzen 8000 and Ryzen 9000 Series
- Maximum RAM capacity: 128 GB
- Memory slots: 2 x 288-pin DIMM
- Memory technology: DDR5 SDRAM
- Memory architecture: dual channel
- Memory type: unbuffered
- Supported RAM integrity checking: non-ECC, ECC and on-die ECC
- Memory features: AMD EXPO technology and ASUS Enhanced Memory Profile (AEMP)
- Listed memory bus clocks: 4100 MHz (O.C.), 4000 MHz (O.C.) and 4800 MHz (O.C.)
- Expansion slots: 2 x PCIe 5.0 x16, 1 x PCIe 4.0 x4 and 1 x PCIe 3.0 x1
- M.2 sockets: 5 total
- M.2 socket configuration: 3 x 2280 M.2 Key M and 2 x 22110 M.2 Key M
- M.2 storage interfaces: 3 x PCIe 5.0 M.2 and 2 x PCIe 4.0 M.2
- SATA storage ports: 4 x SATA-600 using 7-pin Serial ATA connectors
- Supported SATA RAID modes: RAID 0, RAID 1, RAID 10 and RAID 5
- RAID technology: AMD RAID Xpert2
- External USB ports: 2 x USB4, 5 x USB 3.2 Gen 2, 1 x USB-C 3.2 Gen 2 and 2 x USB 3.2 Gen 1
- USB connectivity through internal headers: 2 x USB-C 3.2 Gen 2x2, 4 x USB 3.2 Gen 1 and 4 x USB 2.0
- Other external interfaces: 1 x 5 Gigabit Ethernet LAN, PS/2 keyboard/mouse, 1 x audio line-out, 1 x microphone and 1 x SPDIF output
- Other internal interface: 1 x audio header
- Wired networking: 5 Gigabit Ethernet
- Wireless networking standards: IEEE 802.11a/b/g/n/ac/ax/be
- Wi-Fi standard: Wi-Fi 7
- Bluetooth: Bluetooth 5.4
- Onboard graphics: supported when used with a CPU providing the required graphics functionality
- Audio type: HD Audio, 8-channel
- Audio codec: SupremeFX ALC4080
- Audio compliance: High Definition Audio
- BIOS type: AMI
- BIOS features: UEFI BIOS, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode
- Sleep and wake features: Wake on LAN (WOL) and wake on PME
- Power connectors: 1 x 24-pin main power connector, 2 x 8-pin ATX12V connectors and 1 x 8-pin PCI Express power connector
- Hardware features: ASUS Enhanced Memory Profile (AEMP), CrashFree BIOS 3, Preboot eXecution Environment (PXE), Clear CMOS button, BIOS FlashBack button, 10K Black Metallic Capacitors, ASUS Aura Sync, ASUS Extreme Engine Digi+, ASUS Extreme OC Kit, ASUS EZ DIY, ASUS ProCool II, ASUS Q-Connector, ASUS Q-Design, ASUS SafeDIMM, ASUS SafeSlot, FlexKey button, M.2 heatsink, M.2 heatsink backplate, M.2 Q-Latch, M.2 Q-Release, M.2 Q-Slide, metal backplate, MicroFine Alloy Chokes, PCIe Slot Q-Release, pre-mounted I/O shield, Q-Antenna, Q-Code, Q-Dashboard, Q-LED, Q-Release Slim, Q-Slot, Quick Charge 4+, Start button, VRM heatsink design, Polymo Lighting II, 18+2+2 phase power design, AI Cooling II, AI Networking II, AI Overclocking, AMD Precision Boost Overdrive (PBO), Core Flex technology and chipset heatsink
- Included accessories: ROG DIMM.2 with heatsink, ROG DIMM.2 M.2 pad, 2 x ROG DIMM.2 M.2 screw packages, ROG Memory Fan Kit, Wi-Fi aerial, Q-Connector, 3 x M.2 Q-Slide, 3 x M.2 rubber package, ROG stickers, ROG thank you card, ROG bottle opener and USB drive
- Included software: Adobe Creative Cloud free trial, AIDA64 Extreme with 1-year licence, Armoury Crate, ASUS AURA Creator, ASUS DriverHub, ASUS Fan Xpert 4, ASUS GlideX, HWiNFO, ROG CPU-Z, ROG GameFirst Utility, TurboV Core, USB Wattage Watcher, WinRAR 40-day trial, and Drivers & Utilities
- Width: 30.5 cm
- Depth: 24.4 cm
- Box contents: ASUS ROG Crosshair X870E Apex motherboard, ROG thank you card, Q-Connector, 3 x M.2 rubber package, USB drive, Wi-Fi aerial, ROG stickers, ROG DIMM.2 with heatsink, ROG DIMM.2 M.2 pad, 2 x ROG DIMM.2 M.2 screw packages, 3 x M.2 Q-Slide, ROG bottle opener and ROG Memory Fan Kit
SureLookIT.com
UK Delivery Information
We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.
UK Delivery Details
£6.99 — 1 to 3 working days
Fully tracked, fully insured, and signature required on delivery for added protection.
All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.
Delivery days and exclusions
Delivery working days are Monday to Friday (excluding bank and public holidays).
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phone
UK: 01902 214077
+44 (0) 1902 214077
Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.
We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
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Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.
All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.
If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.
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If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. Tracking number, proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
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Hi (Name),
This is - SureLookIT.co.uk! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
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If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
We deliver throughout the UK. Tracked and Insured, signature required delivery.
to visit our Delivery information page.
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If you have not received your order within the time specified, please contact us at the contact details above.
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Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.
If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.
Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.
We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.
You can contact us by phone if you have any queries regarding your order.
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Yes, please contact us by phone, email or WhatsApp.
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Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.
to visit our Returns and Refund information page.
to visit our Returns and Refund information page.
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We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.
If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.
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If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.
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Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.
If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.
If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.
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Manufacturer warranty period is specified on the product page.
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It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
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Support Hrs
10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.
Call us by phone
UK: 01902 214077
[email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.
Manufacturer Warranty Information
All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.
After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.
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