As a proud online British Owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way

    We ensure customer peace of mind by utilising parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned business ethos.

SureLookIT Trustpilot Widget

ASUS ExpertBook B3 Flip, Intel Core 7, 16GB RAM, 512GB SSD, 14", Touchscreen

£869.99

Winter Sale RRP £1,052.99

Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing
UK VAT: Included
Dispatched from: Lutterworth, UK
EAN/Barcode: 4711636544917
MPN: B3402FV-EC715X
Manufacturer's Warranty: 1 Year

Availability: In Stock

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🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.


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🇬🇧 This product is shipped quickly from UK. Shop local with SureLookIT — British stock, British support.

Recent customer reviews from Trustpilot

SureLookIT Trustpilot Reviews

    As a proud online British owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way.

    We ensure customer peace of mind by utilising Secure parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned Business ethos.

Description, delivery and Returns information    Description, Delivery & Returns information

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ASUS ExpertBook B3 Flip B3402FV-EC715X

Product Description

The ASUS ExpertBook B3 Flip B3402FV-EC715X is a versatile 2-in-1 notebook created for users who require flexibility, reliable performance, and modern productivity features in a compact form factor. Its innovative 360-degree flip hinge allows the device to transition smoothly between laptop and tablet modes, making it suitable for professional work, presentations, note-taking, creative tasks, and everyday entertainment. The integrated digitizer, digital pen, and NumberPad further expand its usability by providing intuitive input methods that adapt to different workflows and user preferences.

Powered by an Intel Core 7 Series 1 150U processor operating at a base frequency of 1.8 GHz with turbo speeds reaching up to 5.4 GHz, this notebook delivers responsive performance across demanding applications and multitasking environments. The processor features a 10-core architecture consisting of two Performance cores and eight Efficient cores, supported by 12 MB of Intel Smart Cache and Intel Deep Learning Boost technology for enhanced processing efficiency. Combined with 16 GB of DDR4 memory, the system provides smooth operation while quickly handling multiple applications, documents, and browser tabs. Storage is provided by a fast 512 GB M.2 2280 PCIe 4.0 NVMe solid-state drive, allowing rapid system startup, fast application loading, and efficient access to files.

The 14-inch multi-touch display offers Full HD resolution of 1920 × 1080 at a refresh rate of 60 Hz, producing clear images with detailed visuals suitable for work and media consumption. Its 16:9 widescreen format, glossy finish, WideView technology, 170-degree horizontal and vertical viewing angles, 250 cd/m² brightness, 45% NTSC colour gamut, and approximately 79% screen-to-body ratio combine to create an engaging viewing experience. The display also features a typical response time of 25 ms and a maximum response time of 35 ms, contributing to responsive touch interaction and smooth visual performance.

Audio performance is enhanced through ASUS SonicMaster technology working together with Audio by Dirac to provide rich and immersive sound for music, videos, meetings, and voice communication. An integrated speaker system and array microphone are complemented by AI noise-cancelling input technology to improve voice clarity during calls and online collaboration. Video communication is supported by a front-facing 720p webcam equipped with ASUS 3D Noise Reduction technology and a physical privacy shutter for added peace of mind. A secondary 13-megapixel world-facing rear camera expands the device's capabilities when operating in tablet mode.

Security is built into the notebook with a Trusted Platform Module (TPM 2.0) security chip and an integrated fingerprint reader to help safeguard sensitive information and simplify secure authentication. Physical security is supported through a Kensington security lock slot, with a compatible cable lock available separately. The chassis has been tested to MIL-STD-810H standards, demonstrating durability under demanding conditions, while ASUS Antibacterial Guard provides additional protection for frequently touched surfaces.

Designed to meet modern connectivity requirements, the ASUS ExpertBook B3 Flip supports Gigabit Ethernet for dependable wired networking alongside dual-stream 2x2 Wi-Fi 6E and Bluetooth 5.4 for high-speed wireless connections. A comprehensive selection of ports allows convenient connection to displays, peripherals, storage devices, and accessories, making the notebook suitable for a wide range of professional and personal environments.

The notebook includes a backlit spill-resistant chiclet keyboard with 1.5 mm key travel and a dedicated Copilot key for quick access to Microsoft Copilot. Windows 11 Pro comes pre-installed, providing a secure and feature-rich operating system ready for business and productivity. The device is powered by a 3-cell lithium-ion battery with a capacity of 50 Wh and is supplied with a 65 W USB-C power adapter supporting an input range of 100–240 V at 50/60 Hz with a 20 V, 3.25 A output. Finished in Star Black with a durable aluminum chassis, the notebook measures 32.9 cm wide, 22.39 cm deep, and 1.95 cm high while weighing approximately 1.61 kg, making it easy to carry throughout the working day.

Environmental responsibility is reflected through certifications including ENERGY STAR, EPEAT Gold, and EPEAT Climate+, while compliance with WEEE, RoHS, REACH, Energy Star 8.0, FSC Mix, ISO 22196, TÜV Rheinland Flicker Free Certification, and TÜV Rheinland Low Blue Light Software Solution demonstrates adherence to recognised environmental and quality standards. The notebook also carries a repairability index rating of 9.5 out of 10. Included accessories consist of a USB-C power adapter and an MPP 2.0 garaged stylus, while the package also includes one year of ASUS ZenCare and a one-year limited pick-up and return warranty for additional support.

Specifications

  • Product name: ASUS ExpertBook B3 Flip B3402FV-EC715X
  • Manufacturer: ASUS
  • Series: ExpertBook B3 Flip
  • Model: B3402FV-EC715X
  • Category: 2-in-1 notebook with flip design
  • Product type: Notebook
  • Design: 360° flip convertible
  • Operating system: Windows 11 Pro
  • Processor: Intel Core 7 (Series 1) 150U
  • Processor base frequency: 1.8 GHz
  • Maximum turbo frequency: Up to 5.4 GHz
  • Processor cores: 10-core
  • Performance cores: 2
  • Efficient cores: 8
  • Cache: 12 MB Intel Smart Cache
  • Processor features: Intel Deep Learning Boost (DL Boost)
  • Memory capacity: 16 GB
  • Memory configuration: 1 × 16 GB
  • Maximum supported memory: 32 GB
  • Memory technology: DDR4 SDRAM
  • Memory form factor: SO-DIMM 262-pin
  • Memory slots: 1
  • Empty memory slots: 0
  • Storage capacity: 512 GB
  • Storage type: SSD
  • SSD form factor: M.2 2280
  • SSD interface: PCIe 4.0
  • SSD protocol: NVMe (NVM Express)
  • Display size: 14 inches
  • Display type: Multi-touch touchscreen
  • Resolution: 1920 × 1080
  • Resolution standard: Full HD
  • Refresh rate: 60 Hz
  • Aspect ratio: 16:9
  • Brightness: 250 cd/m²
  • Horizontal viewing angle: 170°
  • Vertical viewing angle: 170°
  • Colour gamut: 45% NTSC
  • Response time (typical): 25 ms
  • Response time (maximum): 35 ms
  • Screen-to-body ratio: 79%
  • Display features: Glossy finish, WideView
  • Graphics: Intel Graphics
  • Video system feature: Functions as Intel UHD Graphics for single-channel memory
  • Front camera: 720p webcam
  • Rear camera resolution: 13 megapixels
  • Camera features: Privacy shutter, World Facing Camera, ASUS 3D Noise Reduction (3DNR) Technology
  • Audio output: ASUS SonicMaster, Audio by Dirac
  • Audio input: AI noise cancelling
  • Speakers: Integrated speaker
  • Microphone: Array microphone
  • Input devices: Digitizer, digital pen, keyboard, NumberPad
  • Keyboard: Backlit chiclet keyboard
  • Keyboard features: Spill-resistant, 1.5 mm key travel, Copilot key
  • Microsoft Copilot: Supported
  • Wireless networking: IEEE 802.11a/b/g/n/ac/ax (Wi-Fi 6E)
  • Bluetooth version: Bluetooth 5.4
  • Network interface: Gigabit Ethernet
  • Wireless feature: Dual-stream 2×2
  • Battery type: 3-cell Lithium-Ion
  • Battery capacity: 50 Wh
  • AC adapter input: 100–240 V AC, 50/60 Hz
  • AC adapter output: 65 W, 20 V, 3.25 A
  • Interfaces: HDMI
  • Interfaces: Headphone/microphone combo jack
  • Interfaces: 2 × USB 3.2 Gen 1
  • Interfaces: 2 × USB4 with Thunderbolt 4 support, DisplayPort Alt Mode, Power Delivery
  • Interfaces: LAN
  • Security: Trusted Platform Module (TPM 2.0) security chip
  • Security: Fingerprint reader
  • Theft protection: Kensington security lock slot (cable lock sold separately)
  • Case material: Aluminum
  • Colour: Star Black
  • Durability: MIL-STD-810H tested
  • Additional protection: ASUS Antibacterial Guard
  • Dimensions (W × D × H): 32.9 × 22.39 × 1.95 cm
  • Weight: 1.61 kg
  • Included accessories: USB-C power adapter
  • Included accessories: MPP 2.0 garaged stylus
  • Environmental certifications: ENERGY STAR Certified
  • EPEAT rating: EPEAT Gold
  • EPEAT Climate+: Yes
  • Repairability index: 9.5 out of 10
  • Compliance standards: WEEE, RoHS, REACH, Energy Star 8.0, FSC Mix, ISO 22196, TÜV Rheinland Flicker Free Certification, TÜV Rheinland Low Blue Light (Software Solution)
  • Warranty: 1-year limited pick-up and return
  • Bundled service: 1 year ASUS ZenCare
  • Key Features: 360° flip design for versatile use
  • Key Features: Intel Core 7 processor with 16 GB RAM
  • Key Features: 14-inch Full HD touchscreen display
  • Key Features: Fingerprint reader and TPM 2.0 security
  • Key Features: MIL-STD-810H durability testing

SureLookIT.com

ASUS ExpertBook B3 Flip B3402FV-EC715X

Product Description

The ASUS ExpertBook B3 Flip B3402FV-EC715X is a versatile 2-in-1 notebook created for users who require flexibility, reliable performance, and modern productivity features in a compact form factor. Its innovative 360-degree flip hinge allows the device to transition smoothly between laptop and tablet modes, making it suitable for professional work, presentations, note-taking, creative tasks, and everyday entertainment. The integrated digitizer, digital pen, and NumberPad further expand its usability by providing intuitive input methods that adapt to different workflows and user preferences.

Powered by an Intel Core 7 Series 1 150U processor operating at a base frequency of 1.8 GHz with turbo speeds reaching up to 5.4 GHz, this notebook delivers responsive performance across demanding applications and multitasking environments. The processor features a 10-core architecture consisting of two Performance cores and eight Efficient cores, supported by 12 MB of Intel Smart Cache and Intel Deep Learning Boost technology for enhanced processing efficiency. Combined with 16 GB of DDR4 memory, the system provides smooth operation while quickly handling multiple applications, documents, and browser tabs. Storage is provided by a fast 512 GB M.2 2280 PCIe 4.0 NVMe solid-state drive, allowing rapid system startup, fast application loading, and efficient access to files.

The 14-inch multi-touch display offers Full HD resolution of 1920 × 1080 at a refresh rate of 60 Hz, producing clear images with detailed visuals suitable for work and media consumption. Its 16:9 widescreen format, glossy finish, WideView technology, 170-degree horizontal and vertical viewing angles, 250 cd/m² brightness, 45% NTSC colour gamut, and approximately 79% screen-to-body ratio combine to create an engaging viewing experience. The display also features a typical response time of 25 ms and a maximum response time of 35 ms, contributing to responsive touch interaction and smooth visual performance.

Audio performance is enhanced through ASUS SonicMaster technology working together with Audio by Dirac to provide rich and immersive sound for music, videos, meetings, and voice communication. An integrated speaker system and array microphone are complemented by AI noise-cancelling input technology to improve voice clarity during calls and online collaboration. Video communication is supported by a front-facing 720p webcam equipped with ASUS 3D Noise Reduction technology and a physical privacy shutter for added peace of mind. A secondary 13-megapixel world-facing rear camera expands the device's capabilities when operating in tablet mode.

Security is built into the notebook with a Trusted Platform Module (TPM 2.0) security chip and an integrated fingerprint reader to help safeguard sensitive information and simplify secure authentication. Physical security is supported through a Kensington security lock slot, with a compatible cable lock available separately. The chassis has been tested to MIL-STD-810H standards, demonstrating durability under demanding conditions, while ASUS Antibacterial Guard provides additional protection for frequently touched surfaces.

Designed to meet modern connectivity requirements, the ASUS ExpertBook B3 Flip supports Gigabit Ethernet for dependable wired networking alongside dual-stream 2x2 Wi-Fi 6E and Bluetooth 5.4 for high-speed wireless connections. A comprehensive selection of ports allows convenient connection to displays, peripherals, storage devices, and accessories, making the notebook suitable for a wide range of professional and personal environments.

The notebook includes a backlit spill-resistant chiclet keyboard with 1.5 mm key travel and a dedicated Copilot key for quick access to Microsoft Copilot. Windows 11 Pro comes pre-installed, providing a secure and feature-rich operating system ready for business and productivity. The device is powered by a 3-cell lithium-ion battery with a capacity of 50 Wh and is supplied with a 65 W USB-C power adapter supporting an input range of 100–240 V at 50/60 Hz with a 20 V, 3.25 A output. Finished in Star Black with a durable aluminum chassis, the notebook measures 32.9 cm wide, 22.39 cm deep, and 1.95 cm high while weighing approximately 1.61 kg, making it easy to carry throughout the working day.

Environmental responsibility is reflected through certifications including ENERGY STAR, EPEAT Gold, and EPEAT Climate+, while compliance with WEEE, RoHS, REACH, Energy Star 8.0, FSC Mix, ISO 22196, TÜV Rheinland Flicker Free Certification, and TÜV Rheinland Low Blue Light Software Solution demonstrates adherence to recognised environmental and quality standards. The notebook also carries a repairability index rating of 9.5 out of 10. Included accessories consist of a USB-C power adapter and an MPP 2.0 garaged stylus, while the package also includes one year of ASUS ZenCare and a one-year limited pick-up and return warranty for additional support.

Specifications

  • Product name: ASUS ExpertBook B3 Flip B3402FV-EC715X
  • Manufacturer: ASUS
  • Series: ExpertBook B3 Flip
  • Model: B3402FV-EC715X
  • Category: 2-in-1 notebook with flip design
  • Product type: Notebook
  • Design: 360° flip convertible
  • Operating system: Windows 11 Pro
  • Processor: Intel Core 7 (Series 1) 150U
  • Processor base frequency: 1.8 GHz
  • Maximum turbo frequency: Up to 5.4 GHz
  • Processor cores: 10-core
  • Performance cores: 2
  • Efficient cores: 8
  • Cache: 12 MB Intel Smart Cache
  • Processor features: Intel Deep Learning Boost (DL Boost)
  • Memory capacity: 16 GB
  • Memory configuration: 1 × 16 GB
  • Maximum supported memory: 32 GB
  • Memory technology: DDR4 SDRAM
  • Memory form factor: SO-DIMM 262-pin
  • Memory slots: 1
  • Empty memory slots: 0
  • Storage capacity: 512 GB
  • Storage type: SSD
  • SSD form factor: M.2 2280
  • SSD interface: PCIe 4.0
  • SSD protocol: NVMe (NVM Express)
  • Display size: 14 inches
  • Display type: Multi-touch touchscreen
  • Resolution: 1920 × 1080
  • Resolution standard: Full HD
  • Refresh rate: 60 Hz
  • Aspect ratio: 16:9
  • Brightness: 250 cd/m²
  • Horizontal viewing angle: 170°
  • Vertical viewing angle: 170°
  • Colour gamut: 45% NTSC
  • Response time (typical): 25 ms
  • Response time (maximum): 35 ms
  • Screen-to-body ratio: 79%
  • Display features: Glossy finish, WideView
  • Graphics: Intel Graphics
  • Video system feature: Functions as Intel UHD Graphics for single-channel memory
  • Front camera: 720p webcam
  • Rear camera resolution: 13 megapixels
  • Camera features: Privacy shutter, World Facing Camera, ASUS 3D Noise Reduction (3DNR) Technology
  • Audio output: ASUS SonicMaster, Audio by Dirac
  • Audio input: AI noise cancelling
  • Speakers: Integrated speaker
  • Microphone: Array microphone
  • Input devices: Digitizer, digital pen, keyboard, NumberPad
  • Keyboard: Backlit chiclet keyboard
  • Keyboard features: Spill-resistant, 1.5 mm key travel, Copilot key
  • Microsoft Copilot: Supported
  • Wireless networking: IEEE 802.11a/b/g/n/ac/ax (Wi-Fi 6E)
  • Bluetooth version: Bluetooth 5.4
  • Network interface: Gigabit Ethernet
  • Wireless feature: Dual-stream 2×2
  • Battery type: 3-cell Lithium-Ion
  • Battery capacity: 50 Wh
  • AC adapter input: 100–240 V AC, 50/60 Hz
  • AC adapter output: 65 W, 20 V, 3.25 A
  • Interfaces: HDMI
  • Interfaces: Headphone/microphone combo jack
  • Interfaces: 2 × USB 3.2 Gen 1
  • Interfaces: 2 × USB4 with Thunderbolt 4 support, DisplayPort Alt Mode, Power Delivery
  • Interfaces: LAN
  • Security: Trusted Platform Module (TPM 2.0) security chip
  • Security: Fingerprint reader
  • Theft protection: Kensington security lock slot (cable lock sold separately)
  • Case material: Aluminum
  • Colour: Star Black
  • Durability: MIL-STD-810H tested
  • Additional protection: ASUS Antibacterial Guard
  • Dimensions (W × D × H): 32.9 × 22.39 × 1.95 cm
  • Weight: 1.61 kg
  • Included accessories: USB-C power adapter
  • Included accessories: MPP 2.0 garaged stylus
  • Environmental certifications: ENERGY STAR Certified
  • EPEAT rating: EPEAT Gold
  • EPEAT Climate+: Yes
  • Repairability index: 9.5 out of 10
  • Compliance standards: WEEE, RoHS, REACH, Energy Star 8.0, FSC Mix, ISO 22196, TÜV Rheinland Flicker Free Certification, TÜV Rheinland Low Blue Light (Software Solution)
  • Warranty: 1-year limited pick-up and return
  • Bundled service: 1 year ASUS ZenCare
  • Key Features: 360° flip design for versatile use
  • Key Features: Intel Core 7 processor with 16 GB RAM
  • Key Features: 14-inch Full HD touchscreen display
  • Key Features: Fingerprint reader and TPM 2.0 security
  • Key Features: MIL-STD-810H durability testing

SureLookIT.com

UK Delivery Information

We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.

UK Delivery Details

£6.99 — 1 to 3 working days

Fully tracked, fully insured, and signature required on delivery for added protection.

All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.

Delivery days and exclusions

Delivery working days are Monday to Friday (excluding bank and public holidays).

Security and privacy:

We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.

Call us by phone

UK: 01902 214077
+44 (0) 1902 214077

Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.

Or if you prefer, see the FAQ below

    We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.

    All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.

    Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.

    All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.

    If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.

    If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:

    Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. Tracking number, proof of delivery.

    All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
    ---------
    Hi (Name),
    This is - SureLookIT.co.uk! Thanks for your order.
    Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
    ---------

    If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.

    We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.

    We deliver throughout the UK. Tracked and Insured, signature required delivery.

    Delivery information page to visit our Delivery information page.

    If you have not received your order within the time specified, please contact us at the contact details above.

    Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.

    If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.

    Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.

    We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.

    You can contact us by phone if you have any queries regarding your order.

    Yes, please contact us by phone, email or WhatsApp.

    Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.

    Delivery information page to visit our Returns and Refund information page.

    Delivery information page to visit our Returns and Refund information page.

    We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.

    If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.

    If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.


    Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.

    If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.

    If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.

    Manufacturer warranty period is specified on the product page.

    It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.

    Failure to read the terms and conditions will not exempt you from them.

    Support Hrs

    10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.

    Call us by phone

    UK: 01902 214077

    Email

    [email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.




Manufacturer Warranty Information

All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.

After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.

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