As a proud online British Owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way

    We ensure customer peace of mind by utilising parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned business ethos.

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Alienware 16 Area-51, Intel Core Ultra 9, GeForce RTX 5090, Win 11 Home, 32 GB RAM, 2 TB SSD, 16" @ 240 Hz, Area-51 AA18250

£4,359.99

Winter Sale RRP £5,275.99

Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing
UK VAT: Included
Dispatched from: Lutterworth, UK
EAN/Barcode: 5397184968352
MPN: 0DV5N
Manufacturer's Warranty: 1 Year
Availability : 5 in stock
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🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.


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SureLookIT Trustpilot Reviews

    As a proud online British owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way.

    We ensure customer peace of mind by utilising Secure parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned Business ethos.

Description, delivery and Returns information    Description, Delivery & Returns information

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Alienware 18 Area-51 AA18250 (0DV5N)

Product Description

The Alienware 18 Area-51 AA18250 is a high-performance AI-powered gaming notebook engineered for demanding gameplay, intensive multitasking, and advanced computing workloads. Designed by Dell under the Alienware series, this 18-inch notebook combines cutting-edge hardware with premium visual and audio technologies to deliver a powerful and immersive user experience. Running on Windows 11 Home, the system is built to handle modern gaming, content creation, AI-enhanced applications, and professional productivity with exceptional responsiveness and speed.

At the center of the experience is a large 18-inch WQXGA display with a native resolution of 2560 x 1600, delivering sharp image clarity and detailed visuals across games, media, and creative applications. The panel operates at a 300 Hz refresh rate, helping motion remain fluid and highly responsive during fast-paced gameplay. With a brightness level of 500 cd/m², visuals remain vivid and clear in a variety of lighting conditions. The screen also supports 100% DCI-P3 colour gamut coverage, producing rich and accurate colours for gaming and entertainment. Wide viewing angles of +85/-85 degrees horizontally and vertically ensure image consistency from multiple positions, while anti-glare technology improves viewing comfort. Additional display enhancements include Dell ComfortView Plus, a 0.15 mm pixel pitch, and response times rated at 3 ms typical and 12 ms maximum.

The notebook is powered by an Intel Core Ultra 9 275HX processor from the Intel Core Ultra Series 2 family. Featuring a 24-core architecture made up of 8 performance cores and 16 efficient cores, the processor operates at a base frequency of 2.7 GHz and can reach turbo speeds up to 5.4 GHz. Supported by 36 MB of cache memory and 24 processing threads, the system is capable of handling demanding applications, high-end gaming, and simultaneous workloads efficiently. AI acceleration is integrated through Intel AI Boost technology, providing up to 13 TOPS through the dedicated Neural Processor Unit and contributing to a total processor AI performance capability of up to 36 TOPS.

Graphics performance is driven by the NVIDIA GeForce RTX 5090 graphics processor paired with Intel integrated graphics, enabling advanced rendering capabilities and smooth gaming performance. The dedicated GPU includes 24 GB of GDDR7 SDRAM video memory, supporting visually demanding titles and graphics-intensive creative tasks. NVIDIA G-SYNC technology helps eliminate screen tearing while Advanced Optimus enhances graphics switching efficiency for optimized performance and power management.

The Alienware 18 Area-51 is equipped with 64 GB of DDR5 SDRAM configured as 2 x 32 GB modules operating at 6400 MT/s. This high-speed memory configuration supports efficient multitasking and intensive workloads while utilizing a non-ECC SO-DIMM 262-pin form factor. Storage is provided through a 2 TB M.2 2280 PCIe 4.0 x4 NVMe solid-state drive, offering fast boot times, rapid application loading, and extensive capacity for large game libraries, creative projects, and professional files.

Audio performance is designed to create a rich and immersive sound environment. The system includes two tweeters, two woofers, and dual array microphones to enhance clarity during gaming, entertainment, streaming, and communication. Audio processing is handled through the Realtek ALC3329 codec, delivering detailed sound reproduction for both media playback and conferencing.

Integrated camera functionality includes both RGB and infrared camera systems. The standard camera captures at 1920 x 1080 resolution while the infrared camera operates at 640 x 360 resolution. The camera setup supports video capture at 30 frames per second and uses CMOS image sensor technology. Additional camera features include infrared support, RGB functionality, and wide viewing angles for enhanced video communication and facial recognition capabilities.

Connectivity options are extensive, allowing the notebook to integrate easily into gaming setups and professional workstations. The system supports Bluetooth and wireless networking standards including 802.11a/b/g/n/ac/ax/be through the Killer Wi-Fi 7 BE1750 wireless controller. Wired networking is supported through a 5 Gigabit Ethernet interface for stable high-speed connectivity. External device support includes HDMI, USB 3.2 Gen 1 ports, USB 3.2 Gen 1 with PowerShare, dual Thunderbolt 5 ports with DisplayPort 2.1 and Power Delivery support, a headphone and microphone combo jack, and an RJ-45 LAN port. An integrated memory card reader supports SD, SDHC, and SDXC memory cards.

The notebook features a full keyboard with RGB backlighting and per-key RGB customization, along with an integrated numeric keypad for productivity and gaming convenience. Input functionality is completed with a built-in touchpad designed for precise navigation and control.

Power is supplied through a 360-watt AC adapter supporting AC input from 100-240 V at 50/60 Hz, with output rated at 19.5 V and 18.46 A. Battery operation is supported by a 6-cell lithium-ion battery with a capacity of 96 Wh and a battery weight of 351 g. ExpressCharge functionality is included to reduce charging downtime and improve convenience.

Built with durability and reliability in mind, the Alienware 18 Area-51 operates within temperatures ranging from 0 °C to 35 °C and supports operating humidity levels between 10% and 90% non-condensing. The notebook is designed to withstand operational shock tolerance up to 110 g at a 2 ms half-sine pulse and non-operational shock tolerance up to 160 g. Vibration tolerance ratings reach 0.66 g RMS during operation and 1.3 g RMS when not operating.

Security features include an integrated Trusted Platform Module security chip for hardware-based protection and secure authentication. The system is classified as a Build To Plan configuration and includes Dell additional software along with a 30-day Microsoft 365 activation trial. Included in the package are the Alienware 18 Area-51 AA18250 notebook and the power adapter. The notebook also includes 1 Year Care Onsite bundled service support.

Specifications

  • Product Name: Alienware 18 Area-51 AA18250
  • Model Number: 0DV5N
  • Manufacturer: Dell
  • Series: Alienware
  • Product Type: Notebook AI PC
  • Operating System: Windows 11 Home
  • Processor Family: Intel Core Ultra 9 Series 2
  • Processor Model: Intel Core Ultra 9 275HX
  • Processor Base Speed: 2.7 GHz
  • Maximum Turbo Speed: 5.4 GHz
  • Processor Cores: 24-core
  • Performance Cores: 8
  • Efficient Cores: 16
  • Threads: 24
  • Cache Memory: 36 MB
  • NPU: Intel AI Boost
  • NPU Performance: Up to 13 TOPS
  • Total AI Performance: Up to 36 TOPS
  • AI Datatype Support: INT8
  • Sparsity Support: Yes
  • AI Framework Support: DirectML, OpenVINO, WebNN, WindowsML, ONNX RT
  • Windows Studio Effects Support: Yes
  • Installed RAM: 64 GB DDR5 SDRAM
  • Memory Configuration: 2 x 32 GB
  • Maximum Supported RAM: 64 GB
  • Memory Speed: 6400 MT/s
  • Rated Memory Speed: 6400 MT/s
  • Memory Form Factor: SO-DIMM 262-pin
  • Memory Slots: 2
  • Empty Memory Slots: 0
  • Memory Type: Non-ECC
  • Storage Capacity: 2 TB
  • Storage Type: SSD
  • SSD Form Factor: M.2 2280
  • SSD Interface: PCIe 4.0 x4
  • Storage Protocol: NVMe
  • Display Size: 18-inch
  • Display Resolution: 2560 x 1600
  • Display Type: WQXGA
  • Refresh Rate: 300 Hz
  • Pixel Density: 168 ppi
  • Brightness: 500 cd/m²
  • Widescreen Support: Yes
  • Horizontal Viewing Angle: +85 / -85 degrees
  • Vertical Viewing Angle: +85 / -85 degrees
  • Colour Gamut: 100% DCI-P3
  • Display Features: Anti-glare, Wide Viewing Angle, Dell ComfortView Plus
  • Pixel Pitch: 0.15 mm
  • Response Time Typical: 3 ms
  • Response Time Maximum: 12 ms
  • Graphics Processor: NVIDIA GeForce RTX 5090
  • Integrated Graphics: Intel Graphics
  • Graphics AI Performance: Up to 8 TOPS
  • Video Memory: 24 GB GDDR7 SDRAM
  • Video Features: NVIDIA G-SYNC, Advanced Optimus
  • Gaming Support: Yes
  • Multi-GPU Configuration: Single GPU card with integrated GPU
  • Camera Resolution Standard: 1920 x 1080
  • Camera Resolution Infrared: 640 x 360
  • Camera Megapixels Standard: 2.07 MP
  • Camera Megapixels Infrared: 0.23 MP
  • Image Sensor Type: CMOS
  • Video Capture Rate: 30 fps
  • Camera Features: IR camera, RGB camera, 86.6-degree IR viewing angle, 80.2-degree viewing angle
  • Audio System: Two tweeters, two woofers, dual array microphones
  • Audio Codec: Realtek ALC3329
  • Input Devices: Keyboard and touchpad
  • Keyboard Backlight: RGB
  • Per-Key RGB Support: Yes
  • Numeric Keypad: Yes
  • Wireless Connectivity: Bluetooth
  • Wireless Standards: 802.11a/b/g/n/ac/ax/be
  • Wireless Controller: Killer Wi-Fi 7 BE1750
  • Network Interface: 5 Gigabit Ethernet
  • Interfaces: HDMI
  • USB Ports: 2 x USB 3.2 Gen 1
  • USB PowerShare Port: USB 3.2 Gen 1 with PowerShare
  • Thunderbolt Ports: 2 x Thunderbolt 5 with DisplayPort 2.1 and Power Delivery
  • Audio Jack: Headphone/microphone combo jack
  • LAN Port: RJ-45
  • Memory Card Reader: Yes
  • Supported Memory Cards: SD, SDHC, SDXC
  • Battery Type: 6-cell Lithium-Ion
  • Battery Capacity: 96 Wh
  • Battery Weight: 351 g
  • AC Adapter Input: 100-240 V, 50/60 Hz
  • AC Adapter Output: 360 W
  • AC Adapter Voltage: 19.5 V
  • AC Adapter Current: 18.46 A
  • Security Feature: Trusted Platform Module (TPM) Security Chip
  • Additional Features: ExpressCharge
  • Included Software: Dell Additional Softwares, Microsoft 365 30-day trial activation
  • Included Accessories: Power adapter
  • Pricing Type: Build To Plan (BTP)
  • Bundled Service: 1 Year Care Onsite
  • Minimum Operating Temperature: 0 °C
  • Maximum Operating Temperature: 35 °C
  • Operating Humidity Range: 10% - 90% non-condensing
  • Operating Shock Tolerance: 110 g at 2 ms half-sine pulse
  • Non-operating Shock Tolerance: 160 g at 2 ms half-sine pulse
  • Operating Vibration Tolerance: 0.66 g RMS random
  • Non-operating Vibration Tolerance: 1.3 g RMS random
  • Dimensions: 41 cm x 32 cm x 3.05 cm
  • Weight: 4.12 kg
  • Package Contents: Alienware 18 Area-51 AA18250 notebook, power adapter

SureLookIT

Alienware 18 Area-51 AA18250 (0DV5N)

Product Description

The Alienware 18 Area-51 AA18250 is a high-performance AI-powered gaming notebook engineered for demanding gameplay, intensive multitasking, and advanced computing workloads. Designed by Dell under the Alienware series, this 18-inch notebook combines cutting-edge hardware with premium visual and audio technologies to deliver a powerful and immersive user experience. Running on Windows 11 Home, the system is built to handle modern gaming, content creation, AI-enhanced applications, and professional productivity with exceptional responsiveness and speed.

At the center of the experience is a large 18-inch WQXGA display with a native resolution of 2560 x 1600, delivering sharp image clarity and detailed visuals across games, media, and creative applications. The panel operates at a 300 Hz refresh rate, helping motion remain fluid and highly responsive during fast-paced gameplay. With a brightness level of 500 cd/m², visuals remain vivid and clear in a variety of lighting conditions. The screen also supports 100% DCI-P3 colour gamut coverage, producing rich and accurate colours for gaming and entertainment. Wide viewing angles of +85/-85 degrees horizontally and vertically ensure image consistency from multiple positions, while anti-glare technology improves viewing comfort. Additional display enhancements include Dell ComfortView Plus, a 0.15 mm pixel pitch, and response times rated at 3 ms typical and 12 ms maximum.

The notebook is powered by an Intel Core Ultra 9 275HX processor from the Intel Core Ultra Series 2 family. Featuring a 24-core architecture made up of 8 performance cores and 16 efficient cores, the processor operates at a base frequency of 2.7 GHz and can reach turbo speeds up to 5.4 GHz. Supported by 36 MB of cache memory and 24 processing threads, the system is capable of handling demanding applications, high-end gaming, and simultaneous workloads efficiently. AI acceleration is integrated through Intel AI Boost technology, providing up to 13 TOPS through the dedicated Neural Processor Unit and contributing to a total processor AI performance capability of up to 36 TOPS.

Graphics performance is driven by the NVIDIA GeForce RTX 5090 graphics processor paired with Intel integrated graphics, enabling advanced rendering capabilities and smooth gaming performance. The dedicated GPU includes 24 GB of GDDR7 SDRAM video memory, supporting visually demanding titles and graphics-intensive creative tasks. NVIDIA G-SYNC technology helps eliminate screen tearing while Advanced Optimus enhances graphics switching efficiency for optimized performance and power management.

The Alienware 18 Area-51 is equipped with 64 GB of DDR5 SDRAM configured as 2 x 32 GB modules operating at 6400 MT/s. This high-speed memory configuration supports efficient multitasking and intensive workloads while utilizing a non-ECC SO-DIMM 262-pin form factor. Storage is provided through a 2 TB M.2 2280 PCIe 4.0 x4 NVMe solid-state drive, offering fast boot times, rapid application loading, and extensive capacity for large game libraries, creative projects, and professional files.

Audio performance is designed to create a rich and immersive sound environment. The system includes two tweeters, two woofers, and dual array microphones to enhance clarity during gaming, entertainment, streaming, and communication. Audio processing is handled through the Realtek ALC3329 codec, delivering detailed sound reproduction for both media playback and conferencing.

Integrated camera functionality includes both RGB and infrared camera systems. The standard camera captures at 1920 x 1080 resolution while the infrared camera operates at 640 x 360 resolution. The camera setup supports video capture at 30 frames per second and uses CMOS image sensor technology. Additional camera features include infrared support, RGB functionality, and wide viewing angles for enhanced video communication and facial recognition capabilities.

Connectivity options are extensive, allowing the notebook to integrate easily into gaming setups and professional workstations. The system supports Bluetooth and wireless networking standards including 802.11a/b/g/n/ac/ax/be through the Killer Wi-Fi 7 BE1750 wireless controller. Wired networking is supported through a 5 Gigabit Ethernet interface for stable high-speed connectivity. External device support includes HDMI, USB 3.2 Gen 1 ports, USB 3.2 Gen 1 with PowerShare, dual Thunderbolt 5 ports with DisplayPort 2.1 and Power Delivery support, a headphone and microphone combo jack, and an RJ-45 LAN port. An integrated memory card reader supports SD, SDHC, and SDXC memory cards.

The notebook features a full keyboard with RGB backlighting and per-key RGB customization, along with an integrated numeric keypad for productivity and gaming convenience. Input functionality is completed with a built-in touchpad designed for precise navigation and control.

Power is supplied through a 360-watt AC adapter supporting AC input from 100-240 V at 50/60 Hz, with output rated at 19.5 V and 18.46 A. Battery operation is supported by a 6-cell lithium-ion battery with a capacity of 96 Wh and a battery weight of 351 g. ExpressCharge functionality is included to reduce charging downtime and improve convenience.

Built with durability and reliability in mind, the Alienware 18 Area-51 operates within temperatures ranging from 0 °C to 35 °C and supports operating humidity levels between 10% and 90% non-condensing. The notebook is designed to withstand operational shock tolerance up to 110 g at a 2 ms half-sine pulse and non-operational shock tolerance up to 160 g. Vibration tolerance ratings reach 0.66 g RMS during operation and 1.3 g RMS when not operating.

Security features include an integrated Trusted Platform Module security chip for hardware-based protection and secure authentication. The system is classified as a Build To Plan configuration and includes Dell additional software along with a 30-day Microsoft 365 activation trial. Included in the package are the Alienware 18 Area-51 AA18250 notebook and the power adapter. The notebook also includes 1 Year Care Onsite bundled service support.

Specifications

  • Product Name: Alienware 18 Area-51 AA18250
  • Model Number: 0DV5N
  • Manufacturer: Dell
  • Series: Alienware
  • Product Type: Notebook AI PC
  • Operating System: Windows 11 Home
  • Processor Family: Intel Core Ultra 9 Series 2
  • Processor Model: Intel Core Ultra 9 275HX
  • Processor Base Speed: 2.7 GHz
  • Maximum Turbo Speed: 5.4 GHz
  • Processor Cores: 24-core
  • Performance Cores: 8
  • Efficient Cores: 16
  • Threads: 24
  • Cache Memory: 36 MB
  • NPU: Intel AI Boost
  • NPU Performance: Up to 13 TOPS
  • Total AI Performance: Up to 36 TOPS
  • AI Datatype Support: INT8
  • Sparsity Support: Yes
  • AI Framework Support: DirectML, OpenVINO, WebNN, WindowsML, ONNX RT
  • Windows Studio Effects Support: Yes
  • Installed RAM: 64 GB DDR5 SDRAM
  • Memory Configuration: 2 x 32 GB
  • Maximum Supported RAM: 64 GB
  • Memory Speed: 6400 MT/s
  • Rated Memory Speed: 6400 MT/s
  • Memory Form Factor: SO-DIMM 262-pin
  • Memory Slots: 2
  • Empty Memory Slots: 0
  • Memory Type: Non-ECC
  • Storage Capacity: 2 TB
  • Storage Type: SSD
  • SSD Form Factor: M.2 2280
  • SSD Interface: PCIe 4.0 x4
  • Storage Protocol: NVMe
  • Display Size: 18-inch
  • Display Resolution: 2560 x 1600
  • Display Type: WQXGA
  • Refresh Rate: 300 Hz
  • Pixel Density: 168 ppi
  • Brightness: 500 cd/m²
  • Widescreen Support: Yes
  • Horizontal Viewing Angle: +85 / -85 degrees
  • Vertical Viewing Angle: +85 / -85 degrees
  • Colour Gamut: 100% DCI-P3
  • Display Features: Anti-glare, Wide Viewing Angle, Dell ComfortView Plus
  • Pixel Pitch: 0.15 mm
  • Response Time Typical: 3 ms
  • Response Time Maximum: 12 ms
  • Graphics Processor: NVIDIA GeForce RTX 5090
  • Integrated Graphics: Intel Graphics
  • Graphics AI Performance: Up to 8 TOPS
  • Video Memory: 24 GB GDDR7 SDRAM
  • Video Features: NVIDIA G-SYNC, Advanced Optimus
  • Gaming Support: Yes
  • Multi-GPU Configuration: Single GPU card with integrated GPU
  • Camera Resolution Standard: 1920 x 1080
  • Camera Resolution Infrared: 640 x 360
  • Camera Megapixels Standard: 2.07 MP
  • Camera Megapixels Infrared: 0.23 MP
  • Image Sensor Type: CMOS
  • Video Capture Rate: 30 fps
  • Camera Features: IR camera, RGB camera, 86.6-degree IR viewing angle, 80.2-degree viewing angle
  • Audio System: Two tweeters, two woofers, dual array microphones
  • Audio Codec: Realtek ALC3329
  • Input Devices: Keyboard and touchpad
  • Keyboard Backlight: RGB
  • Per-Key RGB Support: Yes
  • Numeric Keypad: Yes
  • Wireless Connectivity: Bluetooth
  • Wireless Standards: 802.11a/b/g/n/ac/ax/be
  • Wireless Controller: Killer Wi-Fi 7 BE1750
  • Network Interface: 5 Gigabit Ethernet
  • Interfaces: HDMI
  • USB Ports: 2 x USB 3.2 Gen 1
  • USB PowerShare Port: USB 3.2 Gen 1 with PowerShare
  • Thunderbolt Ports: 2 x Thunderbolt 5 with DisplayPort 2.1 and Power Delivery
  • Audio Jack: Headphone/microphone combo jack
  • LAN Port: RJ-45
  • Memory Card Reader: Yes
  • Supported Memory Cards: SD, SDHC, SDXC
  • Battery Type: 6-cell Lithium-Ion
  • Battery Capacity: 96 Wh
  • Battery Weight: 351 g
  • AC Adapter Input: 100-240 V, 50/60 Hz
  • AC Adapter Output: 360 W
  • AC Adapter Voltage: 19.5 V
  • AC Adapter Current: 18.46 A
  • Security Feature: Trusted Platform Module (TPM) Security Chip
  • Additional Features: ExpressCharge
  • Included Software: Dell Additional Softwares, Microsoft 365 30-day trial activation
  • Included Accessories: Power adapter
  • Pricing Type: Build To Plan (BTP)
  • Bundled Service: 1 Year Care Onsite
  • Minimum Operating Temperature: 0 °C
  • Maximum Operating Temperature: 35 °C
  • Operating Humidity Range: 10% - 90% non-condensing
  • Operating Shock Tolerance: 110 g at 2 ms half-sine pulse
  • Non-operating Shock Tolerance: 160 g at 2 ms half-sine pulse
  • Operating Vibration Tolerance: 0.66 g RMS random
  • Non-operating Vibration Tolerance: 1.3 g RMS random
  • Dimensions: 41 cm x 32 cm x 3.05 cm
  • Weight: 4.12 kg
  • Package Contents: Alienware 18 Area-51 AA18250 notebook, power adapter

SureLookIT

UK Delivery Information

We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.

UK Delivery Details

£6.99 — 1 to 3 working days

Fully tracked, fully insured, and signature required on delivery for added protection.

All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.

Delivery days and exclusions

Delivery working days are Monday to Friday (excluding bank and public holidays).

Security and privacy:

We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.

Call us by phone

UK: 01902 214077
+44 (0) 1902 214077

Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.

Or if you prefer, see the FAQ below

    We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.

    All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.

    Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.

    All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.

    If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.

    If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:

    Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. Tracking number, proof of delivery.

    All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
    ---------
    Hi (Name),
    This is - SureLookIT.co.uk! Thanks for your order.
    Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
    ---------

    If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.

    We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.

    We deliver throughout the UK. Tracked and Insured, signature required delivery.

    Delivery information page to visit our Delivery information page.

    If you have not received your order within the time specified, please contact us at the contact details above.

    Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.

    If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.

    Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.

    We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.

    You can contact us by phone if you have any queries regarding your order.

    Yes, please contact us by phone, email or WhatsApp.

    Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.

    Delivery information page to visit our Returns and Refund information page.

    Delivery information page to visit our Returns and Refund information page.

    We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.

    If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.

    If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.


    Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.

    If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.

    If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.

    Manufacturer warranty period is specified on the product page.

    It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.

    Failure to read the terms and conditions will not exempt you from them.

    Support Hrs

    10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.

    Call us by phone

    UK: 01902 214077

    Email

    [email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.




Manufacturer Warranty Information

All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.

After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.

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£1,029.99
Product SKU: 13165690
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ASUS Zenbook A14 OLED, Snapdragon X2 Elite, 16GB RAM, 1TB SSD, 14
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£1,119.99
Product SKU: 13167262
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ASUS ProArt PX13 OLED, AMD Ryzen AI Max+, 5.1 GHz, Win 11 Home, Radeon 8060S, 32GB RAM, 1 TB SSD, 13.3 ASUS ProArt PX13 OLED, AMD Ryzen AI Max+, 5.1 GHz, Win 11 Home, Radeon 8060S, 32GB RAM, 1 TB SSD, 13.3
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£2,239.99
Product SKU: 12228608
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