As a proud online British Owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way

    We ensure customer peace of mind by utilising parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned business ethos.

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ASUS ExpertBook B1, Core 5, 16 GB RAM, 256GB SSD, 15.6", Win 11 Pro, Intel Graphics

£679.99

Winter Sale RRP £822.99

Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing
UK VAT: Included
Dispatched from: Lutterworth, UK
EAN/Barcode: 4711636582414
MPN: B1503CV-5U12X
Manufacturer's Warranty: 1 Year

Availability: In Stock

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🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.


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SureLookIT Trustpilot Reviews

    As a proud online British owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way.

    We ensure customer peace of mind by utilising Secure parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned Business ethos.

Description, delivery and Returns information    Description, Delivery & Returns information

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ASUS ExpertBook B15 B1503CV-5U12X Notebook

Product Description

The ASUS ExpertBook B15 B1503CV-5U12X is a professional notebook designed to deliver dependable performance, flexible usability, and long-lasting durability for both business and everyday computing. Built with a practical 180-degree hinge design, this notebook makes collaboration easier by allowing the display to lay flat when sharing content with colleagues or clients. Finished in Gentle Grey, it combines a modern appearance with a robust plastic chassis that has been tested to the MIL-STD-810H military standard, helping it withstand the demands of daily use in a variety of working environments. Additional durability features, including a spill-resistant keyboard, reinforce its suitability for users who need a reliable device throughout the workday.

The 15.6-inch Full HD LED display provides detailed and sharp visuals with a native resolution of 1920 × 1080 and a 16:9 widescreen aspect ratio. A brightness rating of 300 cd/m² ensures comfortable viewing in a range of lighting conditions, while WideView technology and wide 170-degree horizontal and vertical viewing angles help maintain image clarity when viewed from different positions. The anti-glare screen minimizes reflections to improve viewing comfort during extended use, while the NanoEdge design and an 87% screen-to-body ratio maximize the visible display area for a more immersive viewing experience. The display also offers a 45% NTSC colour gamut, operates at a 60 Hz refresh rate, and features a typical 20 ms response time with a maximum response time of 25 ms.

Powering the notebook is an Intel Core 5 120U Series 1 processor that operates at a base frequency of 1.4 GHz and can reach speeds of up to 5 GHz using Intel Turbo technology. Equipped with ten processing cores, including two Performance cores and eight Efficient cores, together with 12 MB of Intel Smart Cache, the processor delivers responsive performance for multitasking, business applications, productivity workloads, and everyday computing. Intel Deep Learning Boost and Intel Boot Guard technologies further enhance processing capabilities and platform security.

The system is equipped with 16 GB of DDR5 SDRAM installed as a single 16 GB module, providing responsive memory performance for demanding applications and efficient multitasking. Two SO-DIMM memory slots are available, with one slot remaining free, allowing the memory capacity to be expanded up to a maximum of 64 GB. Fast storage is provided by a 256 GB M.2 2280 PCIe 4.0 solid-state drive using NVM Express technology, delivering rapid boot times, quick application launches, and responsive file access.

Integrated Intel Graphics provide dependable visual performance for everyday business tasks and multimedia workloads. When configured with single-channel memory, the graphics subsystem functions as Intel UHD Graphics. Multimedia capabilities are enhanced through Audio by Dirac, which produces rich and immersive sound, while AI noise-cancelling technology improves microphone clarity during voice and video calls. Built-in speakers and an array microphone support conferencing and entertainment, and the integrated 1080p webcam includes a physical privacy shutter to provide greater control over personal privacy during meetings.

Designed with productivity in mind, the ASUS ExpertBook B15 features a backlit spill-resistant chiclet keyboard with a comfortable 1.35 mm key travel distance for improved typing accuracy and comfort. A dedicated numeric keypad simplifies data entry tasks, while the integrated Copilot key provides quick access to Microsoft Copilot. The notebook also includes a responsive touchpad for intuitive navigation and comes with Microsoft Copilot support built into the operating system.

Comprehensive connectivity allows the notebook to integrate easily into modern workspaces. Wireless networking includes Wi-Fi 6E with support for IEEE 802.11a, b, g, n, ac, and ax standards, complemented by Bluetooth 5.4 for connecting compatible peripherals. Dual-stream 2×2 wireless capability enhances wireless performance, while an integrated Gigabit Ethernet interface provides stable wired network connectivity whenever required. Multiple USB and video connections allow straightforward attachment of accessories, external displays, and other devices.

Security has been incorporated throughout the system to help protect both data and hardware. The notebook includes a Trusted Platform Module (TPM 2.0) with Microsoft Pluton Secured-core PC Level 2 security, an integrated fingerprint reader for secure authentication, BIOS protection, BIOS self-recovery, CSME BIOS redundancy assistance, Absolute Persistence 2.0 (Computrace) technology, and hard drive password support. A Kensington Nano security slot is also provided for optional physical device protection using a compatible cable lock.

The ASUS ExpertBook B15 is powered by a 63 Wh three-cell lithium-ion battery and includes a 65 W USB-C power adapter supporting an input voltage range of 100–240 V at 50/60 Hz with a 20 V, 3.25 A output. The notebook measures 35.95 cm wide, 23.22 cm deep, and 1.99 cm high while weighing only 1.69 kg, making it practical to carry between home, office, and meetings. Sustainability credentials include ENERGY STAR certification, EPEAT Gold registration with EPEAT Climate+ recognition, a repairability index of 9.6 out of 10, and 29% recycled product content. Compliance with WEEE, RoHS, REACH, FSC, Energy Star 8.0, and NIST SP800-155 standards further reflects its environmentally conscious design. The notebook is supplied with Windows 11 Pro, includes one year of ASUS ZenCare, and is backed by a one-year limited pick-up and return warranty.

Specifications

  • Product name: ASUS ExpertBook B15 B1503CV-5U12X
  • Manufacturer: ASUS
  • Series: ASUS ExpertBook B1
  • Model: B1503CV-5U12X
  • Category: Notebook
  • Product type: Notebook with 180-degree hinge design
  • Operating system: Windows 11 Pro
  • Processor: Intel Core 5 (Series 1) 120U
  • Processor base clock: 1.4 GHz
  • Maximum turbo speed: Up to 5 GHz
  • Processor cores: 10-core
  • Performance cores: 2
  • Efficient cores: 8
  • Cache: 12 MB Intel Smart Cache
  • Processor technologies: Intel Deep Learning Boost (DL Boost), Intel Boot Guard
  • Memory installed: 16 GB DDR5 SDRAM (1 × 16 GB)
  • Maximum supported memory: 64 GB
  • Memory form factor: SO-DIMM 262-pin
  • Memory slots: 2
  • Empty memory slots: 1
  • Storage capacity: 256 GB SSD
  • Storage type: M.2 2280 PCIe 4.0 NVMe SSD
  • Display size: 15.6 inches
  • Display type: LED
  • Native resolution: 1920 × 1080 (Full HD)
  • Refresh rate: 60 Hz
  • Aspect ratio: 16:9
  • Brightness: 300 cd/m²
  • Horizontal viewing angle: 170°
  • Vertical viewing angle: 170°
  • Colour gamut: 45% NTSC
  • Screen features: Anti-glare, WideView, NanoEdge display, 87% screen-to-body ratio
  • Typical response time: 20 ms
  • Maximum response time: 25 ms
  • Graphics: Intel Graphics
  • Graphics feature: Functions as Intel UHD Graphics with single-channel memory
  • Integrated webcam: Yes
  • Webcam resolution: 1080p
  • Webcam feature: Privacy shutter
  • Audio: Audio by Dirac
  • Microphones: Array microphone
  • Audio input feature: AI noise cancelling
  • Speakers: Integrated
  • Keyboard type: Spill-resistant backlit chiclet keyboard
  • Keyboard travel: 1.35 mm
  • Keyboard backlight: Yes
  • Numeric keypad: Yes
  • Dedicated Copilot key: Yes
  • Touchpad: Integrated
  • Microsoft Copilot: Supported
  • Wireless networking: Wi-Fi 6E (IEEE 802.11a/b/g/n/ac/ax)
  • Bluetooth: Bluetooth 5.4
  • Wireless configuration: Dual stream (2×2)
  • Wired networking: Gigabit Ethernet
  • Interfaces: 2 × USB 3.2 Gen 1
  • Interfaces: 2 × USB-C 3.2 Gen 2 with DisplayPort Alt Mode and Power Delivery
  • Interfaces: HDMI
  • Interfaces: Headphone/microphone combo jack
  • Interfaces: LAN
  • Expansion slots: 2 × PCI Express 4.0 x4 (1 occupied, 1 available)
  • Battery type: 3-cell Lithium-Ion
  • Battery capacity: 63 Wh
  • Power adapter input: AC 100–240 V, 50/60 Hz
  • Power adapter output: 65 W, 20 V, 3.25 A
  • Security: Trusted Platform Module (TPM 2.0)
  • Security: Microsoft Pluton Secured-core PC (Level 2) Security Chip
  • Security: Fingerprint reader
  • Security features: BIOS protection, BIOS self recovery, CSME BIOS redundancy assistance, Absolute Persistence 2.0 (Computrace), hard drive password
  • Theft protection: Kensington Nano security slot (cable lock sold separately)
  • Case material: Plastic
  • Colour: Gentle Grey
  • Dimensions (W × D × H): 35.95 × 23.22 × 1.99 cm
  • Weight: 1.69 kg
  • Included accessory: USB-C power adapter
  • Environmental certifications: ENERGY STAR, EPEAT Gold, EPEAT Climate+
  • Repairability index: 9.6/10
  • Recycled product content: 29%
  • Compliance: WEEE, RoHS, REACH, FSC, Energy Star 8.0, NIST SP800-155
  • Warranty: 1-year limited pick-up and return
  • Bundled service: 1 year ASUS ZenCare

SureLookIT.com

ASUS ExpertBook B15 B1503CV-5U12X Notebook

Product Description

The ASUS ExpertBook B15 B1503CV-5U12X is a professional notebook designed to deliver dependable performance, flexible usability, and long-lasting durability for both business and everyday computing. Built with a practical 180-degree hinge design, this notebook makes collaboration easier by allowing the display to lay flat when sharing content with colleagues or clients. Finished in Gentle Grey, it combines a modern appearance with a robust plastic chassis that has been tested to the MIL-STD-810H military standard, helping it withstand the demands of daily use in a variety of working environments. Additional durability features, including a spill-resistant keyboard, reinforce its suitability for users who need a reliable device throughout the workday.

The 15.6-inch Full HD LED display provides detailed and sharp visuals with a native resolution of 1920 × 1080 and a 16:9 widescreen aspect ratio. A brightness rating of 300 cd/m² ensures comfortable viewing in a range of lighting conditions, while WideView technology and wide 170-degree horizontal and vertical viewing angles help maintain image clarity when viewed from different positions. The anti-glare screen minimizes reflections to improve viewing comfort during extended use, while the NanoEdge design and an 87% screen-to-body ratio maximize the visible display area for a more immersive viewing experience. The display also offers a 45% NTSC colour gamut, operates at a 60 Hz refresh rate, and features a typical 20 ms response time with a maximum response time of 25 ms.

Powering the notebook is an Intel Core 5 120U Series 1 processor that operates at a base frequency of 1.4 GHz and can reach speeds of up to 5 GHz using Intel Turbo technology. Equipped with ten processing cores, including two Performance cores and eight Efficient cores, together with 12 MB of Intel Smart Cache, the processor delivers responsive performance for multitasking, business applications, productivity workloads, and everyday computing. Intel Deep Learning Boost and Intel Boot Guard technologies further enhance processing capabilities and platform security.

The system is equipped with 16 GB of DDR5 SDRAM installed as a single 16 GB module, providing responsive memory performance for demanding applications and efficient multitasking. Two SO-DIMM memory slots are available, with one slot remaining free, allowing the memory capacity to be expanded up to a maximum of 64 GB. Fast storage is provided by a 256 GB M.2 2280 PCIe 4.0 solid-state drive using NVM Express technology, delivering rapid boot times, quick application launches, and responsive file access.

Integrated Intel Graphics provide dependable visual performance for everyday business tasks and multimedia workloads. When configured with single-channel memory, the graphics subsystem functions as Intel UHD Graphics. Multimedia capabilities are enhanced through Audio by Dirac, which produces rich and immersive sound, while AI noise-cancelling technology improves microphone clarity during voice and video calls. Built-in speakers and an array microphone support conferencing and entertainment, and the integrated 1080p webcam includes a physical privacy shutter to provide greater control over personal privacy during meetings.

Designed with productivity in mind, the ASUS ExpertBook B15 features a backlit spill-resistant chiclet keyboard with a comfortable 1.35 mm key travel distance for improved typing accuracy and comfort. A dedicated numeric keypad simplifies data entry tasks, while the integrated Copilot key provides quick access to Microsoft Copilot. The notebook also includes a responsive touchpad for intuitive navigation and comes with Microsoft Copilot support built into the operating system.

Comprehensive connectivity allows the notebook to integrate easily into modern workspaces. Wireless networking includes Wi-Fi 6E with support for IEEE 802.11a, b, g, n, ac, and ax standards, complemented by Bluetooth 5.4 for connecting compatible peripherals. Dual-stream 2×2 wireless capability enhances wireless performance, while an integrated Gigabit Ethernet interface provides stable wired network connectivity whenever required. Multiple USB and video connections allow straightforward attachment of accessories, external displays, and other devices.

Security has been incorporated throughout the system to help protect both data and hardware. The notebook includes a Trusted Platform Module (TPM 2.0) with Microsoft Pluton Secured-core PC Level 2 security, an integrated fingerprint reader for secure authentication, BIOS protection, BIOS self-recovery, CSME BIOS redundancy assistance, Absolute Persistence 2.0 (Computrace) technology, and hard drive password support. A Kensington Nano security slot is also provided for optional physical device protection using a compatible cable lock.

The ASUS ExpertBook B15 is powered by a 63 Wh three-cell lithium-ion battery and includes a 65 W USB-C power adapter supporting an input voltage range of 100–240 V at 50/60 Hz with a 20 V, 3.25 A output. The notebook measures 35.95 cm wide, 23.22 cm deep, and 1.99 cm high while weighing only 1.69 kg, making it practical to carry between home, office, and meetings. Sustainability credentials include ENERGY STAR certification, EPEAT Gold registration with EPEAT Climate+ recognition, a repairability index of 9.6 out of 10, and 29% recycled product content. Compliance with WEEE, RoHS, REACH, FSC, Energy Star 8.0, and NIST SP800-155 standards further reflects its environmentally conscious design. The notebook is supplied with Windows 11 Pro, includes one year of ASUS ZenCare, and is backed by a one-year limited pick-up and return warranty.

Specifications

  • Product name: ASUS ExpertBook B15 B1503CV-5U12X
  • Manufacturer: ASUS
  • Series: ASUS ExpertBook B1
  • Model: B1503CV-5U12X
  • Category: Notebook
  • Product type: Notebook with 180-degree hinge design
  • Operating system: Windows 11 Pro
  • Processor: Intel Core 5 (Series 1) 120U
  • Processor base clock: 1.4 GHz
  • Maximum turbo speed: Up to 5 GHz
  • Processor cores: 10-core
  • Performance cores: 2
  • Efficient cores: 8
  • Cache: 12 MB Intel Smart Cache
  • Processor technologies: Intel Deep Learning Boost (DL Boost), Intel Boot Guard
  • Memory installed: 16 GB DDR5 SDRAM (1 × 16 GB)
  • Maximum supported memory: 64 GB
  • Memory form factor: SO-DIMM 262-pin
  • Memory slots: 2
  • Empty memory slots: 1
  • Storage capacity: 256 GB SSD
  • Storage type: M.2 2280 PCIe 4.0 NVMe SSD
  • Display size: 15.6 inches
  • Display type: LED
  • Native resolution: 1920 × 1080 (Full HD)
  • Refresh rate: 60 Hz
  • Aspect ratio: 16:9
  • Brightness: 300 cd/m²
  • Horizontal viewing angle: 170°
  • Vertical viewing angle: 170°
  • Colour gamut: 45% NTSC
  • Screen features: Anti-glare, WideView, NanoEdge display, 87% screen-to-body ratio
  • Typical response time: 20 ms
  • Maximum response time: 25 ms
  • Graphics: Intel Graphics
  • Graphics feature: Functions as Intel UHD Graphics with single-channel memory
  • Integrated webcam: Yes
  • Webcam resolution: 1080p
  • Webcam feature: Privacy shutter
  • Audio: Audio by Dirac
  • Microphones: Array microphone
  • Audio input feature: AI noise cancelling
  • Speakers: Integrated
  • Keyboard type: Spill-resistant backlit chiclet keyboard
  • Keyboard travel: 1.35 mm
  • Keyboard backlight: Yes
  • Numeric keypad: Yes
  • Dedicated Copilot key: Yes
  • Touchpad: Integrated
  • Microsoft Copilot: Supported
  • Wireless networking: Wi-Fi 6E (IEEE 802.11a/b/g/n/ac/ax)
  • Bluetooth: Bluetooth 5.4
  • Wireless configuration: Dual stream (2×2)
  • Wired networking: Gigabit Ethernet
  • Interfaces: 2 × USB 3.2 Gen 1
  • Interfaces: 2 × USB-C 3.2 Gen 2 with DisplayPort Alt Mode and Power Delivery
  • Interfaces: HDMI
  • Interfaces: Headphone/microphone combo jack
  • Interfaces: LAN
  • Expansion slots: 2 × PCI Express 4.0 x4 (1 occupied, 1 available)
  • Battery type: 3-cell Lithium-Ion
  • Battery capacity: 63 Wh
  • Power adapter input: AC 100–240 V, 50/60 Hz
  • Power adapter output: 65 W, 20 V, 3.25 A
  • Security: Trusted Platform Module (TPM 2.0)
  • Security: Microsoft Pluton Secured-core PC (Level 2) Security Chip
  • Security: Fingerprint reader
  • Security features: BIOS protection, BIOS self recovery, CSME BIOS redundancy assistance, Absolute Persistence 2.0 (Computrace), hard drive password
  • Theft protection: Kensington Nano security slot (cable lock sold separately)
  • Case material: Plastic
  • Colour: Gentle Grey
  • Dimensions (W × D × H): 35.95 × 23.22 × 1.99 cm
  • Weight: 1.69 kg
  • Included accessory: USB-C power adapter
  • Environmental certifications: ENERGY STAR, EPEAT Gold, EPEAT Climate+
  • Repairability index: 9.6/10
  • Recycled product content: 29%
  • Compliance: WEEE, RoHS, REACH, FSC, Energy Star 8.0, NIST SP800-155
  • Warranty: 1-year limited pick-up and return
  • Bundled service: 1 year ASUS ZenCare

SureLookIT.com

UK Delivery Information

We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.

UK Delivery Details

£6.99 — 1 to 3 working days

Fully tracked, fully insured, and signature required on delivery for added protection.

All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.

Delivery days and exclusions

Delivery working days are Monday to Friday (excluding bank and public holidays).

Security and privacy:

We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.

Call us by phone

UK: 01902 214077
+44 (0) 1902 214077

Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.

Or if you prefer, see the FAQ below

    We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.

    All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.

    Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.

    All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.

    If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.

    If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:

    Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. Tracking number, proof of delivery.

    All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
    ---------
    Hi (Name),
    This is - SureLookIT.co.uk! Thanks for your order.
    Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
    ---------

    If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.

    We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.

    We deliver throughout the UK. Tracked and Insured, signature required delivery.

    Delivery information page to visit our Delivery information page.

    If you have not received your order within the time specified, please contact us at the contact details above.

    Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.

    If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.

    Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.

    We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.

    You can contact us by phone if you have any queries regarding your order.

    Yes, please contact us by phone, email or WhatsApp.

    Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.

    Delivery information page to visit our Returns and Refund information page.

    Delivery information page to visit our Returns and Refund information page.

    We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.

    If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.

    If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.


    Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.

    If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.

    If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.

    Manufacturer warranty period is specified on the product page.

    It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.

    Failure to read the terms and conditions will not exempt you from them.

    Support Hrs

    10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.

    Call us by phone

    UK: 01902 214077

    Email

    [email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.




Manufacturer Warranty Information

All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.

After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.

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