As a proud online British Owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way

    We ensure customer peace of mind by utilising parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned business ethos.

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ASUS ROG Strix X870-I Gaming WiFi mini ITX AM5 motherboard with AMD X870, DDR5, Wi-Fi 7 and USB4

£469.99

Special Offer! RRP £516.99

Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing

UK VAT: Included
Dispatched from: Lutterworth, UK
MPN: 90MB1IW0-M0EAY0
Manufacturer's Warranty: 1 Year
Availability : 2 in stock



🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.


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SureLookIT Trustpilot Reviews

    As a proud online British owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way.

    We ensure customer peace of mind by utilising Secure parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned Business ethos.

Description, delivery and Returns information    Description, Delivery & Returns information

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ASUS ROG Strix X870-I Gaming WiFi mini ITX AM5 motherboard with AMD X870, DDR5, Wi-Fi 7 and USB4

Product Description

The ASUS ROG Strix X870-I Gaming WiFi, model 90MB1IW0-M0EAY0, is a mini ITX motherboard built around the AMD X870 chipset and Socket AM5 platform for systems using supported AMD Ryzen 7000, Ryzen 8000 or Ryzen 9000 Series processors. Designed for gaming systems and powerful workstations in the compact mini ITX format, it combines support for current processor and memory technologies with high-speed storage, extensive connectivity, integrated networking, advanced cooling functions and a broad collection of ASUS system-building features. The board measures 17 cm wide by 17 cm deep and supports a single processor.

Memory support is provided through two 288-pin DIMM slots with a maximum supported capacity of 96 GB of DDR5 SDRAM. The dual-channel memory architecture supports unbuffered memory as well as non-ECC, ECC and on-die ECC integrity options. Supported overclocked memory bus clocks include 4000 MHz, 4200 MHz and 4300 MHz, while AMD EXPO technology and ASUS Enhanced Memory Profile functionality provide additional memory configuration capabilities. ASUS Q-DIMM and SafeDIMM technologies are also incorporated into the motherboard's hardware feature set.

For expansion and high-performance storage, the motherboard provides one PCIe 5.0 x16 slot along with two M.2 sockets. One M.2 connection accommodates a 2280 M.2 Key M device and operates through PCIe 5.0, while the second accepts 2242, 2260 and 2280 M.2 Key M devices using PCIe 4.0. RAID 0, RAID 1 and RAID 10 configurations are supported for the specified M.2 storage interfaces, with AMD RAID Xpert2 Technology available for RAID management. An M.2 heatsink is included as part of the board's thermal design, while the M.2 Q-Latch system is intended to make compatible M.2 installation and handling more convenient.

External and internal connectivity covers a wide selection of current interfaces. The motherboard offers two Thunderbolt 4 connections that also support DisplayPort and USB4, alongside USB-C 3.2 Gen 2 and USB 3.2 Gen 2 connectivity. Its stated USB and FireWire port configuration comprises two USB4 ports, two USB 3.2 Gen 2 ports, three USB 3.2 Gen 1 ports and four USB 2.0 ports, together with internal header connectivity for one USB-C 3.2 Gen 2x2 connection, one USB-C connection, two USB 3.2 Gen 1 connections and four USB 2.0 connections. The extended interface specification additionally identifies four USB 3.2 Gen 2 interfaces, two aerial connections, an HDMI connection and a 2.5 Gigabit Ethernet LAN port. DisplayPort 1.4a compliance is supported.

Wireless and wired networking are integrated directly into the platform. Network support covers IEEE 802.11a/b/g/n/ac/ax/be standards, including Wi-Fi 7, as well as Bluetooth 5.4 and 2.5 Gigabit Ethernet. ASUS AI Networking II is included among the motherboard's hardware capabilities, while Wake on LAN and wake on PME functionality provide supported sleep and wake options. Preboot eXecution Environment support is also provided.

The onboard audio system delivers eight-channel HD Audio using the ESS SABRE9260Q audio codec. It complies with High Definition Audio requirements and supports Dolby Atmos, providing the motherboard with integrated multichannel audio capabilities suitable for a gaming or workstation configuration without requiring the audio functionality to be supplied separately.

Graphics connectivity includes HDMI as well as DisplayPort functionality through the Thunderbolt 4, DisplayPort and USB4 interfaces. The motherboard supports onboard graphics functionality when used with a processor that provides the required graphics capability. This allows the available display interfaces to be used in systems equipped with a compatible CPU.

Thermal and performance management are supported by ASUS AI Cooling II, an M.2 heatsink and a wider set of ASUS hardware technologies intended to support system configuration and operation. AI Overclocking, AMD Precision Boost Overdrive and Core Flex technology are included for performance-related configuration, while the motherboard uses a 10+2+1 phase power design. ASUS ProCool II is also incorporated, with system power supplied through a 24-pin main power connector and an 8-pin ATX12V connector.

ASUS has equipped the board with numerous ROG and EZ DIY features intended to simplify installation, maintenance and system configuration. These include ASUS Q-Design, ASUS SafeSlot, PCIe Slot Q-Release, Q-Release Slim, Q-Slot, Q-DIMM, Q-LED, Q-Antenna and the M.2 Q-Latch system. A pre-mounted I/O shield and aluminium backplate are also provided. The Clear CMOS button offers direct access to CMOS clearing functionality, while the dedicated BIOS FlashBack button and BIOS FlashBack LED support the board's BIOS update facilities.

The firmware platform uses an AMI BIOS with UEFI BIOS functionality, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode. CrashFree BIOS 3 is also included among the motherboard's hardware features. These BIOS and system-management capabilities sit alongside ASUS EZ DIY functionality to provide multiple options for configuring, updating and managing the system.

Customisable lighting functionality is provided through ASUS Aura Sync, with ASUS AURA Creator included in the supplied software selection. The complete software package also includes ROG CPU-Z, ASUS DriverHub, ASUS Fan Xpert 4, ASUS GlideX, HWiNFO and ROG GameFirst Utility. Trial software consists of Adobe Creative Cloud as a free trial, AIDA64 Extreme with a 60-day trial, Norton 360 for Gamers with a 60-day trial and WinRAR with a 40-day trial.

The package contains the ASUS ROG Strix X870-I Gaming WiFi motherboard together with the ROG Strix HIVE II, ROG FPS Card and ASUS Wi-Fi Q-antenna. Additional accessories include cable ties, an M.2 backplate rubber package, M.2 Q-Latch, ROG key chain, ROG Strix sticker and panel cable. The supplied cable selection consists of two SATA Express cables, one USB-C to USB-C cable and one USB 2.0 splitter cable, providing the listed supporting components and cabling with the motherboard.

Specifications

  • Product name: ASUS ROG Strix X870-I Gaming WiFi
  • Model: 90MB1IW0-M0EAY0
  • Manufacturer: ASUS
  • Series: ROG Strix
  • Product type: motherboard
  • Form factor: mini ITX
  • Chipset: AMD X870
  • Processor socket: 1 x Socket AM5
  • Maximum processor quantity: 1
  • Compatible processors: AMD Ryzen 7000, Ryzen 8000 and Ryzen 9000 Series processors
  • Maximum RAM capacity: 96 GB
  • Memory slots: 2 x 288-pin DIMM
  • Memory technology: DDR5
  • Memory architecture: dual-channel
  • Memory type: unbuffered
  • Memory integrity support: non-ECC, ECC and on-die ECC
  • Supported RAM bus clocks: 4000 MHz (O.C.), 4200 MHz (O.C.) and 4300 MHz (O.C.)
  • Memory features: AMD EXPO technology and ASUS Enhanced Memory Profile (AEMP)
  • Expansion slots and sockets: 1 x CPU, 2 x 288-pin DIMM, 1 x PCIe 5.0 x16, 1 x M.2 socket for 2280 M.2 Key M and 1 x M.2 socket for 2242/2260/2280 M.2 Key M
  • Storage ports: 2 x M.2
  • PCIe 5.0 storage interface: 1 x M.2 connector with RAID 0, RAID 1 and RAID 10 support
  • PCIe 4.0 storage interface: 1 x M.2 connector with RAID 0, RAID 1 and RAID 10 support
  • RAID technology: AMD RAID Xpert2 Technology
  • USB / FireWire port configuration: 2 x USB4, 2 x USB 3.2 Gen 2, 3 x USB 3.2 Gen 1 and 4 x USB 2.0, plus 1 x USB-C 3.2 Gen 2x2, 1 x USB-C, 2 x USB 3.2 Gen 1 and 4 x USB 2.0 through headers
  • Extended external interfaces: 2 x Thunderbolt 4/DisplayPort/USB4, 1 x USB-C 3.2 Gen 2, 4 x USB 3.2 Gen 2, 2 x aerial, 1 x HDMI and 1 x 2.5 Gigabit Ethernet LAN
  • Internal interfaces: 1 x USB-C 3.2 Gen 2x2 header and 2 x USB 3.2 Gen 1 headers
  • Display standard: DisplayPort 1.4a
  • Graphics: onboard graphics support with a compatible CPU required
  • Audio type: HD Audio, 8-channel
  • Audio codec: ESS SABRE9260Q
  • Audio standards and technologies: High Definition Audio and Dolby Atmos
  • Wireless networking standards: IEEE 802.11a/b/g/n/ac/ax/be, including Wi-Fi 7
  • Bluetooth: Bluetooth 5.4
  • Wired networking: 2.5 Gigabit Ethernet
  • Sleep and wake features: Wake on LAN (WOL) and wake on PME
  • BIOS type: AMI
  • BIOS features: UEFI BIOS, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode
  • Hardware features: ASUS Enhanced Memory Profile (AEMP), CrashFree BIOS 3, Preboot eXecution Environment (PXE), AMD Precision Boost Overdrive (PBO), Core Flex technology, ASUS Q-Design, ASUS SafeSlot, M.2 Q-Latch, PCIe Slot Q-Release, Q-Release Slim, aluminium backplate, ASUS Aura Sync, ASUS EZ DIY, ASUS ProCool II, ASUS SafeDIMM, BIOS FlashBack button, BIOS FlashBack LED, Clear CMOS button, M.2 heatsink, pre-mounted I/O shield, Q-Antenna, Q-DIMM, Q-LED, Q-Slot, AI Cooling II, AI Networking II, 10+2+1 phase power design and AI Overclocking
  • Power connectors: 24-pin main power connector and 8-pin ATX12V connector
  • Width: 17 cm
  • Depth: 17 cm
  • Included accessories: ROG Strix HIVE II, ASUS Wi-Fi Q-antenna, cable ties, M.2 backplate rubber package, M.2 Q-Latch, ROG key chain, ROG Strix sticker, ROG FPS Card and panel cable
  • Included cables: 2 x SATA Express cables, 1 x USB-C to USB-C cable and 1 x USB 2.0 splitter cable
  • Included software: ROG CPU-Z, Adobe Creative Cloud free trial, AIDA64 Extreme 60-day trial, ASUS AURA Creator, ASUS DriverHub, ASUS Fan Xpert 4, ASUS GlideX, HWiNFO, Norton 360 for Gamers 60-day trial, ROG GameFirst Utility and WinRAR 40-day trial
  • Box contents: ASUS ROG Strix X870-I Gaming WiFi motherboard, 2 x SATA Express cables, USB-C to USB-C cable, USB 2.0 splitter cable, cable ties, ROG key chain, M.2 Q-Latch, panel cable, M.2 backplate rubber package, ASUS Wi-Fi Q-antenna, ROG Strix sticker, ROG Strix HIVE II, ROG FPS Card and software

SureLookIT.com

ASUS ROG Strix X870-I Gaming WiFi mini ITX AM5 motherboard with AMD X870, DDR5, Wi-Fi 7 and USB4

Product Description

The ASUS ROG Strix X870-I Gaming WiFi, model 90MB1IW0-M0EAY0, is a mini ITX motherboard built around the AMD X870 chipset and Socket AM5 platform for systems using supported AMD Ryzen 7000, Ryzen 8000 or Ryzen 9000 Series processors. Designed for gaming systems and powerful workstations in the compact mini ITX format, it combines support for current processor and memory technologies with high-speed storage, extensive connectivity, integrated networking, advanced cooling functions and a broad collection of ASUS system-building features. The board measures 17 cm wide by 17 cm deep and supports a single processor.

Memory support is provided through two 288-pin DIMM slots with a maximum supported capacity of 96 GB of DDR5 SDRAM. The dual-channel memory architecture supports unbuffered memory as well as non-ECC, ECC and on-die ECC integrity options. Supported overclocked memory bus clocks include 4000 MHz, 4200 MHz and 4300 MHz, while AMD EXPO technology and ASUS Enhanced Memory Profile functionality provide additional memory configuration capabilities. ASUS Q-DIMM and SafeDIMM technologies are also incorporated into the motherboard's hardware feature set.

For expansion and high-performance storage, the motherboard provides one PCIe 5.0 x16 slot along with two M.2 sockets. One M.2 connection accommodates a 2280 M.2 Key M device and operates through PCIe 5.0, while the second accepts 2242, 2260 and 2280 M.2 Key M devices using PCIe 4.0. RAID 0, RAID 1 and RAID 10 configurations are supported for the specified M.2 storage interfaces, with AMD RAID Xpert2 Technology available for RAID management. An M.2 heatsink is included as part of the board's thermal design, while the M.2 Q-Latch system is intended to make compatible M.2 installation and handling more convenient.

External and internal connectivity covers a wide selection of current interfaces. The motherboard offers two Thunderbolt 4 connections that also support DisplayPort and USB4, alongside USB-C 3.2 Gen 2 and USB 3.2 Gen 2 connectivity. Its stated USB and FireWire port configuration comprises two USB4 ports, two USB 3.2 Gen 2 ports, three USB 3.2 Gen 1 ports and four USB 2.0 ports, together with internal header connectivity for one USB-C 3.2 Gen 2x2 connection, one USB-C connection, two USB 3.2 Gen 1 connections and four USB 2.0 connections. The extended interface specification additionally identifies four USB 3.2 Gen 2 interfaces, two aerial connections, an HDMI connection and a 2.5 Gigabit Ethernet LAN port. DisplayPort 1.4a compliance is supported.

Wireless and wired networking are integrated directly into the platform. Network support covers IEEE 802.11a/b/g/n/ac/ax/be standards, including Wi-Fi 7, as well as Bluetooth 5.4 and 2.5 Gigabit Ethernet. ASUS AI Networking II is included among the motherboard's hardware capabilities, while Wake on LAN and wake on PME functionality provide supported sleep and wake options. Preboot eXecution Environment support is also provided.

The onboard audio system delivers eight-channel HD Audio using the ESS SABRE9260Q audio codec. It complies with High Definition Audio requirements and supports Dolby Atmos, providing the motherboard with integrated multichannel audio capabilities suitable for a gaming or workstation configuration without requiring the audio functionality to be supplied separately.

Graphics connectivity includes HDMI as well as DisplayPort functionality through the Thunderbolt 4, DisplayPort and USB4 interfaces. The motherboard supports onboard graphics functionality when used with a processor that provides the required graphics capability. This allows the available display interfaces to be used in systems equipped with a compatible CPU.

Thermal and performance management are supported by ASUS AI Cooling II, an M.2 heatsink and a wider set of ASUS hardware technologies intended to support system configuration and operation. AI Overclocking, AMD Precision Boost Overdrive and Core Flex technology are included for performance-related configuration, while the motherboard uses a 10+2+1 phase power design. ASUS ProCool II is also incorporated, with system power supplied through a 24-pin main power connector and an 8-pin ATX12V connector.

ASUS has equipped the board with numerous ROG and EZ DIY features intended to simplify installation, maintenance and system configuration. These include ASUS Q-Design, ASUS SafeSlot, PCIe Slot Q-Release, Q-Release Slim, Q-Slot, Q-DIMM, Q-LED, Q-Antenna and the M.2 Q-Latch system. A pre-mounted I/O shield and aluminium backplate are also provided. The Clear CMOS button offers direct access to CMOS clearing functionality, while the dedicated BIOS FlashBack button and BIOS FlashBack LED support the board's BIOS update facilities.

The firmware platform uses an AMI BIOS with UEFI BIOS functionality, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode. CrashFree BIOS 3 is also included among the motherboard's hardware features. These BIOS and system-management capabilities sit alongside ASUS EZ DIY functionality to provide multiple options for configuring, updating and managing the system.

Customisable lighting functionality is provided through ASUS Aura Sync, with ASUS AURA Creator included in the supplied software selection. The complete software package also includes ROG CPU-Z, ASUS DriverHub, ASUS Fan Xpert 4, ASUS GlideX, HWiNFO and ROG GameFirst Utility. Trial software consists of Adobe Creative Cloud as a free trial, AIDA64 Extreme with a 60-day trial, Norton 360 for Gamers with a 60-day trial and WinRAR with a 40-day trial.

The package contains the ASUS ROG Strix X870-I Gaming WiFi motherboard together with the ROG Strix HIVE II, ROG FPS Card and ASUS Wi-Fi Q-antenna. Additional accessories include cable ties, an M.2 backplate rubber package, M.2 Q-Latch, ROG key chain, ROG Strix sticker and panel cable. The supplied cable selection consists of two SATA Express cables, one USB-C to USB-C cable and one USB 2.0 splitter cable, providing the listed supporting components and cabling with the motherboard.

Specifications

  • Product name: ASUS ROG Strix X870-I Gaming WiFi
  • Model: 90MB1IW0-M0EAY0
  • Manufacturer: ASUS
  • Series: ROG Strix
  • Product type: motherboard
  • Form factor: mini ITX
  • Chipset: AMD X870
  • Processor socket: 1 x Socket AM5
  • Maximum processor quantity: 1
  • Compatible processors: AMD Ryzen 7000, Ryzen 8000 and Ryzen 9000 Series processors
  • Maximum RAM capacity: 96 GB
  • Memory slots: 2 x 288-pin DIMM
  • Memory technology: DDR5
  • Memory architecture: dual-channel
  • Memory type: unbuffered
  • Memory integrity support: non-ECC, ECC and on-die ECC
  • Supported RAM bus clocks: 4000 MHz (O.C.), 4200 MHz (O.C.) and 4300 MHz (O.C.)
  • Memory features: AMD EXPO technology and ASUS Enhanced Memory Profile (AEMP)
  • Expansion slots and sockets: 1 x CPU, 2 x 288-pin DIMM, 1 x PCIe 5.0 x16, 1 x M.2 socket for 2280 M.2 Key M and 1 x M.2 socket for 2242/2260/2280 M.2 Key M
  • Storage ports: 2 x M.2
  • PCIe 5.0 storage interface: 1 x M.2 connector with RAID 0, RAID 1 and RAID 10 support
  • PCIe 4.0 storage interface: 1 x M.2 connector with RAID 0, RAID 1 and RAID 10 support
  • RAID technology: AMD RAID Xpert2 Technology
  • USB / FireWire port configuration: 2 x USB4, 2 x USB 3.2 Gen 2, 3 x USB 3.2 Gen 1 and 4 x USB 2.0, plus 1 x USB-C 3.2 Gen 2x2, 1 x USB-C, 2 x USB 3.2 Gen 1 and 4 x USB 2.0 through headers
  • Extended external interfaces: 2 x Thunderbolt 4/DisplayPort/USB4, 1 x USB-C 3.2 Gen 2, 4 x USB 3.2 Gen 2, 2 x aerial, 1 x HDMI and 1 x 2.5 Gigabit Ethernet LAN
  • Internal interfaces: 1 x USB-C 3.2 Gen 2x2 header and 2 x USB 3.2 Gen 1 headers
  • Display standard: DisplayPort 1.4a
  • Graphics: onboard graphics support with a compatible CPU required
  • Audio type: HD Audio, 8-channel
  • Audio codec: ESS SABRE9260Q
  • Audio standards and technologies: High Definition Audio and Dolby Atmos
  • Wireless networking standards: IEEE 802.11a/b/g/n/ac/ax/be, including Wi-Fi 7
  • Bluetooth: Bluetooth 5.4
  • Wired networking: 2.5 Gigabit Ethernet
  • Sleep and wake features: Wake on LAN (WOL) and wake on PME
  • BIOS type: AMI
  • BIOS features: UEFI BIOS, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode
  • Hardware features: ASUS Enhanced Memory Profile (AEMP), CrashFree BIOS 3, Preboot eXecution Environment (PXE), AMD Precision Boost Overdrive (PBO), Core Flex technology, ASUS Q-Design, ASUS SafeSlot, M.2 Q-Latch, PCIe Slot Q-Release, Q-Release Slim, aluminium backplate, ASUS Aura Sync, ASUS EZ DIY, ASUS ProCool II, ASUS SafeDIMM, BIOS FlashBack button, BIOS FlashBack LED, Clear CMOS button, M.2 heatsink, pre-mounted I/O shield, Q-Antenna, Q-DIMM, Q-LED, Q-Slot, AI Cooling II, AI Networking II, 10+2+1 phase power design and AI Overclocking
  • Power connectors: 24-pin main power connector and 8-pin ATX12V connector
  • Width: 17 cm
  • Depth: 17 cm
  • Included accessories: ROG Strix HIVE II, ASUS Wi-Fi Q-antenna, cable ties, M.2 backplate rubber package, M.2 Q-Latch, ROG key chain, ROG Strix sticker, ROG FPS Card and panel cable
  • Included cables: 2 x SATA Express cables, 1 x USB-C to USB-C cable and 1 x USB 2.0 splitter cable
  • Included software: ROG CPU-Z, Adobe Creative Cloud free trial, AIDA64 Extreme 60-day trial, ASUS AURA Creator, ASUS DriverHub, ASUS Fan Xpert 4, ASUS GlideX, HWiNFO, Norton 360 for Gamers 60-day trial, ROG GameFirst Utility and WinRAR 40-day trial
  • Box contents: ASUS ROG Strix X870-I Gaming WiFi motherboard, 2 x SATA Express cables, USB-C to USB-C cable, USB 2.0 splitter cable, cable ties, ROG key chain, M.2 Q-Latch, panel cable, M.2 backplate rubber package, ASUS Wi-Fi Q-antenna, ROG Strix sticker, ROG Strix HIVE II, ROG FPS Card and software

SureLookIT.com

UK Delivery Information

We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.

UK Delivery Details

£6.99 — 1 to 3 working days

Fully tracked, fully insured, and signature required on delivery for added protection.

All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.

Delivery days and exclusions

Delivery working days are Monday to Friday (excluding bank and public holidays).

Security and privacy:

We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.

Call us by phone

UK: 01902 214077
+44 (0) 1902 214077

Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.

Or if you prefer, see the FAQ below

    We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.

    All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.

    Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.

    All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.

    If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.

    If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:

    Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. Tracking number, proof of delivery.

    All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
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    Hi (Name),
    This is - SureLookIT.co.uk! Thanks for your order.
    Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
    ---------

    If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.

    We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.

    We deliver throughout the UK. Tracked and Insured, signature required delivery.

    Delivery information page to visit our Delivery information page.

    If you have not received your order within the time specified, please contact us at the contact details above.

    Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.

    If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.

    Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.

    We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.

    You can contact us by phone if you have any queries regarding your order.

    Yes, please contact us by phone, email or WhatsApp.

    Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.

    Delivery information page to visit our Returns and Refund information page.

    Delivery information page to visit our Returns and Refund information page.

    We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.

    If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.

    If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.


    Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.

    If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.

    If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.

    Manufacturer warranty period is specified on the product page.

    It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.

    Failure to read the terms and conditions will not exempt you from them.

    Support Hrs

    10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.

    Call us by phone

    UK: 01902 214077

    Email

    [email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.




Manufacturer Warranty Information

All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.

After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.

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