As a proud online British Owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way

    We ensure customer peace of mind by utilising parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned business ethos.

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ASUS B850 MAX GAMING WIFI ATX AM5 motherboard with Wi-Fi 6E, 2.5Gb Ethernet and USB4

£219.99

Special Offer! RRP £241.99

Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing

UK VAT: Included
Dispatched from: Lutterworth, UK
EAN/Barcode: 4711636465519
MPN: 90MB1PR0-M0EAY0
Manufacturer's Warranty: 1 Year

Availability: In Stock




🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.


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Recent customer reviews from Trustpilot

SureLookIT Trustpilot Reviews

    As a proud online British owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way.

    We ensure customer peace of mind by utilising Secure parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned Business ethos.

Description, delivery and Returns information    Description, Delivery & Returns information

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ASUS B850 MAX GAMING WIFI ATX AM5 motherboard with Wi-Fi 6E, 2.5Gb Ethernet and USB4

Product Description

The ASUS B850 MAX GAMING WIFI is an ATX motherboard built around the AMD B850 chipset and Socket AM5 platform, providing support for AMD Ryzen 7000, 8000 and 9000 Series processors. Designed for gaming and modern PC builds, it combines a broad selection of expansion, storage, networking and peripheral connections with DDR5 memory support, integrated high-definition audio and a collection of ASUS hardware and firmware technologies. The board supports a single processor and provides onboard graphics connectivity through DisplayPort and HDMI when used with a CPU that provides the required graphics capability.

Four 288-pin DIMM slots provide a maximum memory capacity of 256 GB using DDR5 unbuffered memory. Both ECC and non-ECC configurations are supported, together with on-die ECC, while the dual-channel memory architecture is complemented by AMD EXPO technology and Intel Extreme Memory Profiles (XMP). Overclocked memory data rates include 8000 MT/s, 8200 MT/s, 8400 MT/s, 8600 MT/s and a maximum listed speed of 9000 MT/s, giving compatible configurations access to high-speed DDR5 memory operation. ASUS Enhanced Memory Profile technology is also incorporated among the board's hardware features.

Expansion capability includes a PCIe 5.0 x16 slot, a PCIe 4.0 x16 slot operating in x4 mode and two PCIe 3.0 x16 slots operating in x1 mode. Storage can be installed through four SATA-600 connections and three M.2 sockets. Two of the M.2 sockets accommodate 2280 M.2 Key M devices, while the remaining M.2 Key M socket supports 2242, 2260, 2280 and 22110 form factors. The storage architecture includes PCIe 5.0 connectivity for one M.2 device and PCIe 4.0 connectivity for two M.2 devices. AMD RAID Xpert2 Technology is provided, with RAID 0, RAID 1, RAID 10 and RAID 5 support listed across the SATA-600, PCIe 5.0 M.2 and PCIe 4.0 M.2 storage interfaces.

A wide selection of external USB connections is available for peripherals and high-speed devices. The rear connectivity includes one USB-C 3.2 Gen 2 port, three USB 3.2 Gen 2 ports, two USB 3.2 Gen 1 ports and two USB 2.0 ports. Additional connections can be made through internal headers, including one USB4 connection, one USB-C 3.2 Gen 1 connection, two USB 3.2 Gen 1 connections and six USB 2.0 connections. An internal Thunderbolt 4 header is also provided. Other internal interfaces include audio, serial, SPDIF output and SPI headers, allowing the motherboard to support a broad range of case and system connections.

Network connectivity covers both wired and wireless operation. The integrated 2.5 Gigabit Ethernet interface provides high-speed wired networking, while wireless support encompasses IEEE 802.11a/b/g/n/ac/ax standards and Wi-Fi 6E. Bluetooth 5.3 is also integrated for compatible wireless devices, and two aerial connections are provided alongside the included ASUS Wi-Fi Q-antenna. ASUS LANGuard is among the motherboard's integrated hardware features.

Audio is handled by an integrated eight-channel HD Audio solution compliant with the High Definition Audio standard. Rear audio connectivity consists of microphone, line-in and line-out mini-jack connections, while an internal audio header and SPDIF output header provide additional integration options. This multichannel audio implementation is suitable for gaming and media playback configurations that make use of the motherboard's supported audio capabilities.

The B850 MAX GAMING WIFI incorporates a range of ASUS technologies intended to support configuration, cooling, protection, installation and system operation. Its hardware feature set includes ASUS 5X Protection III, ASUS DIGI+ VRM, ASUS Overvoltage Protection, ASUS SafeSlot, ASUS Stainless Steel Back I/O, ASUS Q-Design and ASUS EZ DIY. The board uses a six-layer PCB and an 8+2+1 phase power design, together with a VRM heatsink design, chipset heatsink and M.2 heatsink. A pre-mounted I/O shield and reinforced back I/O construction are also included as part of the physical design.

Installation and diagnostic features include ASUS Q-DIMM, Q-Slot, Q-LED Core, Q-Dashboard and Q-Antenna. BIOS FlashBack functionality is supported through a dedicated BIOS FlashBack button and LED, while CrashFree BIOS 3 and ASUS EZ Flash 3 provide additional firmware-related functionality. The motherboard uses an AMI BIOS with UEFI BIOS support and ASUS UEFI BIOS EZ Mode. Wake on LAN and wake on PME are supported for system wake functionality, while Preboot eXecution Environment support provides PXE capability.

Gaming-oriented functionality includes ASUS Aura Sync for compatible lighting integration and AI Cache Boost as part of the board's performance feature set. The supplied software collection includes Armoury Crate, ASUS AI Advisor, ASUS AURA Creator, ASUS CPU-Z, ASUS DriverHub, ASUS Fan Xpert 2+, ASUS GlideX and TurboV Core. Norton 360 Deluxe is supplied as a 60-day trial, while WinRAR is included as a 40-day trial.

Power is supplied through a 24-pin main power connector together with an 8-pin ATX12V connector and a 4-pin ATX12V connector. The motherboard measures 30.5 cm wide by 24.4 cm deep and follows the ATX form factor. Display connectivity includes DisplayPort compliant with the DisplayPort 1.4 standard and HDMI. Supplied accessories consist of an M.2 rubber package, three M.2 SSD screw packages, an ASUS Wi-Fi Q-antenna and two Serial ATA cables, providing the specified supporting components for storage installation and wireless connectivity.

Specifications

  • Product name: ASUS B850 MAX GAMING WIFI
  • Model / manufacturer part number: 90MB1PR0-M0EAY0
  • Manufacturer: ASUS
  • Product category: Motherboard
  • Form factor: ATX
  • Chipset: AMD B850
  • Processor socket: 1 x Socket AM5
  • Maximum processor quantity: 1
  • Compatible processors: AMD Ryzen 7000 Series, Ryzen 8000 Series and Ryzen 9000 Series
  • Onboard graphics support: Supported when a CPU with the required graphics capability is installed
  • Maximum RAM capacity: 256 GB
  • Memory slots: 4 x 288-pin DIMM
  • Memory technology: DDR5
  • Memory type: Unbuffered
  • Memory integrity support: Non-ECC, ECC and on-die ECC
  • Memory architecture: Dual-channel
  • Supported overclocked memory data rates: 8000 MT/s, 8200 MT/s, 8400 MT/s, 8600 MT/s and 9000 MT/s
  • Maximum listed RAM speed: Up to 9000 MT/s (O.C.)
  • Memory technologies: AMD EXPO technology and Intel Extreme Memory Profiles (XMP)
  • Expansion slots: 1 x CPU, 4 x 288-pin DIMM, 1 x PCIe 5.0 x16, 1 x PCIe 4.0 x16 operating in x4 mode and 2 x PCIe 3.0 x16 operating in x1 mode
  • M.2 sockets: 2 x 2280 M.2 Key M sockets and 1 x 2242/2260/2280/22110 M.2 Key M socket
  • Storage ports: 4 x SATA-600 and 3 x M.2
  • SATA storage interface: 4 x 7-pin Serial ATA SATA-600 connectors
  • SATA RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • PCIe 5.0 storage interface: 1 x M.2 connector
  • PCIe 5.0 M.2 RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • PCIe 4.0 storage interface: 2 x M.2 connectors
  • PCIe 4.0 M.2 RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • RAID technology: AMD RAID Xpert2 Technology
  • External USB interfaces: 1 x USB-C 3.2 Gen 2, 3 x USB 3.2 Gen 2, 2 x USB 3.2 Gen 1 and 2 x USB 2.0
  • USB connectivity through headers: 1 x USB4, 1 x USB-C 3.2 Gen 1, 2 x USB 3.2 Gen 1 and 6 x USB 2.0
  • External network interface: 1 x 2.5 Gigabit Ethernet LAN
  • Wireless network standards: IEEE 802.11a/b/g/n/ac/ax
  • Wi-Fi standard: Wi-Fi 6E
  • Bluetooth version: Bluetooth 5.3
  • Aerial connections: 2
  • Display interfaces: 1 x DisplayPort and 1 x HDMI
  • DisplayPort standard: DisplayPort 1.4
  • Rear audio interfaces: 1 x microphone mini-jack, 1 x audio line-in mini-jack and 1 x audio line-out mini-jack
  • Audio type: HD Audio, 8-channel
  • Audio compliance: High Definition Audio
  • Internal interfaces: 1 x Thunderbolt 4 header, 1 x USB-C 3.2 Gen 1 header, 2 x USB 3.2 Gen 1 headers, 6 x USB 2.0 headers, 1 x audio header, 1 x serial header, 1 x SPDIF output header and 1 x SPI header
  • Power connectors: 1 x 24-pin main power connector, 1 x 8-pin ATX12V connector and 1 x 4-pin ATX12V connector
  • BIOS type: AMI
  • BIOS features: UEFI BIOS, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode
  • Sleep and wake features: Wake on LAN (WOL) and wake on PME
  • Hardware features: ASUS Enhanced Memory Profile (AEMP), CrashFree BIOS 3, Preboot eXecution Environment (PXE), LANGuard, BIOS FlashBack button, ASUS 5X Protection III, ASUS Aura Sync, ASUS DIGI+ VRM, ASUS EZ DIY, ASUS Overvoltage Protection, ASUS Q-Design, ASUS SafeSlot, ASUS Stainless Steel Back I/O, BIOS FlashBack LED, M.2 heatsink, pre-mounted I/O shield, Q-Antenna, Q-Dashboard, Q-DIMM, Q-LED Core, Q-Slot, VRM heatsink design, 6-layer PCB, 8+2+1 phase power design, AI Cache Boost and chipset heatsink
  • Included accessories: 1 x M.2 rubber package, 3 x M.2 SSD screw packages and ASUS Wi-Fi Q-antenna
  • Included cables: 2 x Serial ATA cables
  • Included software: Armoury Crate, ASUS AI Advisor, ASUS AURA Creator, ASUS CPU-Z, ASUS DriverHub, ASUS Fan Xpert 2+, ASUS GlideX, Norton 360 Deluxe 60-day trial, TurboV Core and WinRAR 40-day trial
  • Compliant standard: DisplayPort 1.4
  • Width: 30.5 cm
  • Depth: 24.4 cm

SureLookIT.com

ASUS B850 MAX GAMING WIFI ATX AM5 motherboard with Wi-Fi 6E, 2.5Gb Ethernet and USB4

Product Description

The ASUS B850 MAX GAMING WIFI is an ATX motherboard built around the AMD B850 chipset and Socket AM5 platform, providing support for AMD Ryzen 7000, 8000 and 9000 Series processors. Designed for gaming and modern PC builds, it combines a broad selection of expansion, storage, networking and peripheral connections with DDR5 memory support, integrated high-definition audio and a collection of ASUS hardware and firmware technologies. The board supports a single processor and provides onboard graphics connectivity through DisplayPort and HDMI when used with a CPU that provides the required graphics capability.

Four 288-pin DIMM slots provide a maximum memory capacity of 256 GB using DDR5 unbuffered memory. Both ECC and non-ECC configurations are supported, together with on-die ECC, while the dual-channel memory architecture is complemented by AMD EXPO technology and Intel Extreme Memory Profiles (XMP). Overclocked memory data rates include 8000 MT/s, 8200 MT/s, 8400 MT/s, 8600 MT/s and a maximum listed speed of 9000 MT/s, giving compatible configurations access to high-speed DDR5 memory operation. ASUS Enhanced Memory Profile technology is also incorporated among the board's hardware features.

Expansion capability includes a PCIe 5.0 x16 slot, a PCIe 4.0 x16 slot operating in x4 mode and two PCIe 3.0 x16 slots operating in x1 mode. Storage can be installed through four SATA-600 connections and three M.2 sockets. Two of the M.2 sockets accommodate 2280 M.2 Key M devices, while the remaining M.2 Key M socket supports 2242, 2260, 2280 and 22110 form factors. The storage architecture includes PCIe 5.0 connectivity for one M.2 device and PCIe 4.0 connectivity for two M.2 devices. AMD RAID Xpert2 Technology is provided, with RAID 0, RAID 1, RAID 10 and RAID 5 support listed across the SATA-600, PCIe 5.0 M.2 and PCIe 4.0 M.2 storage interfaces.

A wide selection of external USB connections is available for peripherals and high-speed devices. The rear connectivity includes one USB-C 3.2 Gen 2 port, three USB 3.2 Gen 2 ports, two USB 3.2 Gen 1 ports and two USB 2.0 ports. Additional connections can be made through internal headers, including one USB4 connection, one USB-C 3.2 Gen 1 connection, two USB 3.2 Gen 1 connections and six USB 2.0 connections. An internal Thunderbolt 4 header is also provided. Other internal interfaces include audio, serial, SPDIF output and SPI headers, allowing the motherboard to support a broad range of case and system connections.

Network connectivity covers both wired and wireless operation. The integrated 2.5 Gigabit Ethernet interface provides high-speed wired networking, while wireless support encompasses IEEE 802.11a/b/g/n/ac/ax standards and Wi-Fi 6E. Bluetooth 5.3 is also integrated for compatible wireless devices, and two aerial connections are provided alongside the included ASUS Wi-Fi Q-antenna. ASUS LANGuard is among the motherboard's integrated hardware features.

Audio is handled by an integrated eight-channel HD Audio solution compliant with the High Definition Audio standard. Rear audio connectivity consists of microphone, line-in and line-out mini-jack connections, while an internal audio header and SPDIF output header provide additional integration options. This multichannel audio implementation is suitable for gaming and media playback configurations that make use of the motherboard's supported audio capabilities.

The B850 MAX GAMING WIFI incorporates a range of ASUS technologies intended to support configuration, cooling, protection, installation and system operation. Its hardware feature set includes ASUS 5X Protection III, ASUS DIGI+ VRM, ASUS Overvoltage Protection, ASUS SafeSlot, ASUS Stainless Steel Back I/O, ASUS Q-Design and ASUS EZ DIY. The board uses a six-layer PCB and an 8+2+1 phase power design, together with a VRM heatsink design, chipset heatsink and M.2 heatsink. A pre-mounted I/O shield and reinforced back I/O construction are also included as part of the physical design.

Installation and diagnostic features include ASUS Q-DIMM, Q-Slot, Q-LED Core, Q-Dashboard and Q-Antenna. BIOS FlashBack functionality is supported through a dedicated BIOS FlashBack button and LED, while CrashFree BIOS 3 and ASUS EZ Flash 3 provide additional firmware-related functionality. The motherboard uses an AMI BIOS with UEFI BIOS support and ASUS UEFI BIOS EZ Mode. Wake on LAN and wake on PME are supported for system wake functionality, while Preboot eXecution Environment support provides PXE capability.

Gaming-oriented functionality includes ASUS Aura Sync for compatible lighting integration and AI Cache Boost as part of the board's performance feature set. The supplied software collection includes Armoury Crate, ASUS AI Advisor, ASUS AURA Creator, ASUS CPU-Z, ASUS DriverHub, ASUS Fan Xpert 2+, ASUS GlideX and TurboV Core. Norton 360 Deluxe is supplied as a 60-day trial, while WinRAR is included as a 40-day trial.

Power is supplied through a 24-pin main power connector together with an 8-pin ATX12V connector and a 4-pin ATX12V connector. The motherboard measures 30.5 cm wide by 24.4 cm deep and follows the ATX form factor. Display connectivity includes DisplayPort compliant with the DisplayPort 1.4 standard and HDMI. Supplied accessories consist of an M.2 rubber package, three M.2 SSD screw packages, an ASUS Wi-Fi Q-antenna and two Serial ATA cables, providing the specified supporting components for storage installation and wireless connectivity.

Specifications

  • Product name: ASUS B850 MAX GAMING WIFI
  • Model / manufacturer part number: 90MB1PR0-M0EAY0
  • Manufacturer: ASUS
  • Product category: Motherboard
  • Form factor: ATX
  • Chipset: AMD B850
  • Processor socket: 1 x Socket AM5
  • Maximum processor quantity: 1
  • Compatible processors: AMD Ryzen 7000 Series, Ryzen 8000 Series and Ryzen 9000 Series
  • Onboard graphics support: Supported when a CPU with the required graphics capability is installed
  • Maximum RAM capacity: 256 GB
  • Memory slots: 4 x 288-pin DIMM
  • Memory technology: DDR5
  • Memory type: Unbuffered
  • Memory integrity support: Non-ECC, ECC and on-die ECC
  • Memory architecture: Dual-channel
  • Supported overclocked memory data rates: 8000 MT/s, 8200 MT/s, 8400 MT/s, 8600 MT/s and 9000 MT/s
  • Maximum listed RAM speed: Up to 9000 MT/s (O.C.)
  • Memory technologies: AMD EXPO technology and Intel Extreme Memory Profiles (XMP)
  • Expansion slots: 1 x CPU, 4 x 288-pin DIMM, 1 x PCIe 5.0 x16, 1 x PCIe 4.0 x16 operating in x4 mode and 2 x PCIe 3.0 x16 operating in x1 mode
  • M.2 sockets: 2 x 2280 M.2 Key M sockets and 1 x 2242/2260/2280/22110 M.2 Key M socket
  • Storage ports: 4 x SATA-600 and 3 x M.2
  • SATA storage interface: 4 x 7-pin Serial ATA SATA-600 connectors
  • SATA RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • PCIe 5.0 storage interface: 1 x M.2 connector
  • PCIe 5.0 M.2 RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • PCIe 4.0 storage interface: 2 x M.2 connectors
  • PCIe 4.0 M.2 RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • RAID technology: AMD RAID Xpert2 Technology
  • External USB interfaces: 1 x USB-C 3.2 Gen 2, 3 x USB 3.2 Gen 2, 2 x USB 3.2 Gen 1 and 2 x USB 2.0
  • USB connectivity through headers: 1 x USB4, 1 x USB-C 3.2 Gen 1, 2 x USB 3.2 Gen 1 and 6 x USB 2.0
  • External network interface: 1 x 2.5 Gigabit Ethernet LAN
  • Wireless network standards: IEEE 802.11a/b/g/n/ac/ax
  • Wi-Fi standard: Wi-Fi 6E
  • Bluetooth version: Bluetooth 5.3
  • Aerial connections: 2
  • Display interfaces: 1 x DisplayPort and 1 x HDMI
  • DisplayPort standard: DisplayPort 1.4
  • Rear audio interfaces: 1 x microphone mini-jack, 1 x audio line-in mini-jack and 1 x audio line-out mini-jack
  • Audio type: HD Audio, 8-channel
  • Audio compliance: High Definition Audio
  • Internal interfaces: 1 x Thunderbolt 4 header, 1 x USB-C 3.2 Gen 1 header, 2 x USB 3.2 Gen 1 headers, 6 x USB 2.0 headers, 1 x audio header, 1 x serial header, 1 x SPDIF output header and 1 x SPI header
  • Power connectors: 1 x 24-pin main power connector, 1 x 8-pin ATX12V connector and 1 x 4-pin ATX12V connector
  • BIOS type: AMI
  • BIOS features: UEFI BIOS, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode
  • Sleep and wake features: Wake on LAN (WOL) and wake on PME
  • Hardware features: ASUS Enhanced Memory Profile (AEMP), CrashFree BIOS 3, Preboot eXecution Environment (PXE), LANGuard, BIOS FlashBack button, ASUS 5X Protection III, ASUS Aura Sync, ASUS DIGI+ VRM, ASUS EZ DIY, ASUS Overvoltage Protection, ASUS Q-Design, ASUS SafeSlot, ASUS Stainless Steel Back I/O, BIOS FlashBack LED, M.2 heatsink, pre-mounted I/O shield, Q-Antenna, Q-Dashboard, Q-DIMM, Q-LED Core, Q-Slot, VRM heatsink design, 6-layer PCB, 8+2+1 phase power design, AI Cache Boost and chipset heatsink
  • Included accessories: 1 x M.2 rubber package, 3 x M.2 SSD screw packages and ASUS Wi-Fi Q-antenna
  • Included cables: 2 x Serial ATA cables
  • Included software: Armoury Crate, ASUS AI Advisor, ASUS AURA Creator, ASUS CPU-Z, ASUS DriverHub, ASUS Fan Xpert 2+, ASUS GlideX, Norton 360 Deluxe 60-day trial, TurboV Core and WinRAR 40-day trial
  • Compliant standard: DisplayPort 1.4
  • Width: 30.5 cm
  • Depth: 24.4 cm

SureLookIT.com

UK Delivery Information

We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.

UK Delivery Details

£6.99 — 1 to 3 working days

Fully tracked, fully insured, and signature required on delivery for added protection.

All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.

Delivery days and exclusions

Delivery working days are Monday to Friday (excluding bank and public holidays).

Security and privacy:

We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.

Call us by phone

UK: 01902 214077
+44 (0) 1902 214077

Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.

Or if you prefer, see the FAQ below

    We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.

    All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.

    Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.

    All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.

    If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.

    If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:

    Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. Tracking number, proof of delivery.

    All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
    ---------
    Hi (Name),
    This is - SureLookIT.co.uk! Thanks for your order.
    Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
    ---------

    If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.

    We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.

    We deliver throughout the UK. Tracked and Insured, signature required delivery.

    Delivery information page to visit our Delivery information page.

    If you have not received your order within the time specified, please contact us at the contact details above.

    Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.

    If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.

    Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.

    We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.

    You can contact us by phone if you have any queries regarding your order.

    Yes, please contact us by phone, email or WhatsApp.

    Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.

    Delivery information page to visit our Returns and Refund information page.

    Delivery information page to visit our Returns and Refund information page.

    We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.

    If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.

    If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.


    Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.

    If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.

    If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.

    Manufacturer warranty period is specified on the product page.

    It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.

    Failure to read the terms and conditions will not exempt you from them.

    Support Hrs

    10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.

    Call us by phone

    UK: 01902 214077

    Email

    [email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.




Manufacturer Warranty Information

All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.

After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.

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