As a proud online British Owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way

    We ensure customer peace of mind by utilising parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned business ethos.

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Samsung Galaxy A27 5G. 128GB. 6GB. 6.7" OLED. Dual SIM. Enterprise Edition. black

£359.99

Special Offer! RRP £413.99

Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing

UK VAT: Included
Dispatched from: Lutterworth, UK
EAN/Barcode: 8806099414511
MPN: SM-A276BZKBEEB

Availability: In Stock




🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.


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🇬🇧 This product is shipped quickly from UK. Shop local with SureLookIT — British stock, British support.

Recent customer reviews from Trustpilot

SureLookIT Trustpilot Reviews

    As a proud online British owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way.

    We ensure customer peace of mind by utilising Secure parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned Business ethos.

Description, delivery and Returns information    Description, Delivery & Returns information

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Samsung Galaxy A27 Enterprise Edition SM-A276B/DS 5G dual-SIM smartphone 6 GB RAM 128 GB 6.7-inch 120 Hz Super AMOLED black

Product Description

The Samsung Galaxy A27 Enterprise Edition is a 5G smartphone designed around a large display, capable processing hardware, flexible photography features and business-focused Samsung functionality. Finished in black and supplied as model SM-A276B/DS, it combines 6 GB of RAM with 128 GB of internal storage and supports dual nano SIM operation. Its touch-based design measures 78.2 mm wide, 7.8 mm deep and 162.4 mm high, with a weight of 200 g. Corning Gorilla Glass Victus+ is used as a body material, while IP64-rated protection provides resistance to water, dust and splashes.

At the front of the Galaxy A27 is a 6.7-inch Full HD+ OLED display using Super AMOLED technology. Its 2340 x 1080 resolution and support for 16 million colours provide the foundation for detailed, colourful on-screen content, while the 120 Hz refresh rate allows compatible animations, scrolling and transitions to be displayed at a high refresh frequency. Samsung Vision Booster technology is included, along with an Infinity O display design. Corning Gorilla Glass Victus+ provides scratch-resistant protection for the screen, and the display carries SGS Eye Care Display Certification.

Processing is handled by the Qualcomm Snapdragon 6 Gen 3, an eight-core processor operating at up to 2.4 GHz. The processor is paired with 6 GB of RAM to support application use and multitasking. The phone contains 128 GB of internal memory, of which 104 GB is specified as user memory. For additional storage, it accepts microSD, microSDHC and microSDXC memory cards with capacities of up to 2 TB. The SIM configuration accommodates two nano SIM cards, with the specified arrangement being nano SIM plus a second slot used for either a nano SIM or microSD card.

The Galaxy A27 runs Android 16 with Samsung's One UI 8.5 interface. Its software features include Circle to Search, voice transcription, Quick Share, Samsung Smart Switch and SmartThings support. Samsung KNOX, Samsung Knox Vault and Samsung Knox Suite are also included, complemented by an EAL 5+ compliance specification and a side-mounted fingerprint reader. Samsung specifies six years of security updates and six generations of operating-system upgrades, as well as two years of product availability from the launch date. Intelligent assistance is available through Google Gemini, Bixby and Perplexity.

Photography is handled by a three-camera rear system led by a 50-megapixel wide-angle camera. The main camera uses an f/1.8 aperture, automatic focusing and optical image stabilisation, and it is accompanied by an LED flash. It also provides 10x digital zoom and includes an Object Eraser feature. Video recording supports 3840 x 2160 4K footage at 30 frames per second, while slow-motion recording is available at 1280 x 720 resolution and 240 frames per second. This primary camera is joined by a 5-megapixel f/2.2 ultra-wide-angle camera for a different field of view and a 2-megapixel f/2.4 macro camera intended for close-range photography.

For front-facing photography and video use, the phone includes a 12-megapixel camera with an f/2.2 aperture and fixed, focus-free operation. Together, the front camera and three distinct rear cameras give the device dedicated wide-angle, ultra-wide-angle and macro imaging options rather than relying on a single rear sensor for every type of shot.

A 5000 mAh battery powers the Galaxy A27. Samsung specifies battery endurance of 3,070 minutes for each cycle and an endurance rating of 1,200 cycles. Video playback runtime is rated at up to 23 hours. These battery specifications provide defined endurance figures for both individual-cycle use and the stated number of battery cycles.

Mobile connectivity covers 5G NR FR1 as well as FDD-LTE, TDD-LTE and WCDMA, with GSM support across the specified 850, 900, 1800 and 1900 bands. The phone supports an extensive selection of 3G UMTS, 4G LTE and 5G NR bands and frequencies. Local wireless connections include NFC, Bluetooth 5.1 and Wi-Fi based on IEEE 802.11a/b/g/n/ac, corresponding to Wi-Fi 5 support. A 24-pin USB Type-C connection provides the phone's wired interface.

Navigation capabilities include GPS, GLONASS, BeiDou, Galileo and QZSS. The integrated sensor set consists of an accelerometer, gyroscope, geomagnetic sensor, light sensor and virtual proximity sensor, while input is handled through the multi-touch display. The Galaxy A27 also supports Android Audio Streaming for Hearing Aid, or ASHA, as one of its listed standards.

Media compatibility covers a broad selection of common digital audio and video formats. Supported audio standards include WAV, AAC, AMR, MP3, FLAC, XMF, OGG, MIDI, M4A, MXMF, OGA, 3GA, AWB, IMY, RTTTL, RTX, OTA and MID. Supported video standards comprise MKV, FLV, AVI, 3GP, M4V, WebM, 3G2 and MP4.

As an Enterprise Edition device, the Galaxy A27 combines its Android platform with Samsung's security and device-support technologies. Samsung KNOX, Knox Vault and Knox Suite are accompanied by Smart Switch and SmartThings support, while the specified long-term software provisions cover six generations of operating-system upgrades and six years of security updates. A three-year limited manufacturer warranty is also provided.

The device carries an EU energy efficiency rating of Class A, a repeated free-fall reliability classification of Class B and a repairability classification of Class C. Its stated recycled product content is 5.3%. The listed compliance standards include IP64, EAL 5+, SGS Eye Care Display Certification and Android Audio Streaming for Hearing Aid. Specific Absorption Rate values are 0.784 W/kg for the head, 0.911 W/kg for the body and 2.24 W/kg for the limb. A SIM card removal tool and a USB-C to USB-C cable are included with the smartphone.

Specifications

  • Product name: Samsung Galaxy A27 Enterprise Edition
  • Product category: smartphone
  • Product type: 5G smartphone
  • Manufacturer: Samsung
  • Manufacturer model number: SM-A276B/DS
  • Additional supplied product identifier: SM-A276BZKBEEB
  • Edition: Enterprise Edition
  • Mobile broadband generation: 5G
  • Cellular technology: WCDMA (UMTS) / GSM
  • Service provider: not specified
  • Form factor: touch
  • Input device: multi-touch
  • Body colour: black
  • Body material: Corning Gorilla Glass Victus+
  • Protection: water-resistant, dust-resistant and splash-resistant
  • Ingress protection rating: IP64
  • Width: 78.2 mm
  • Depth: 7.8 mm
  • Height: 162.4 mm
  • Dimensions (W x D x H): 78.2 mm x 7.8 mm x 162.4 mm
  • Weight: 200 g
  • Energy class: Class A
  • Energy label QR code URL: Https://eprel.ec.europa.eu/qr/2680724
  • EU Data Act information: Https://dataact.samsung.com/#/public/notice-page?locale=en
  • Display type: OLED
  • Display technology: Super AMOLED
  • Display size: 6.7 inches
  • Display resolution: 2340 x 1080 pixels
  • Display format: Full HD+
  • Display colour depth: 16 million colours
  • Display refresh rate: 120 Hz
  • Display enhancement technology: Vision Booster technology
  • Display protection: Corning Gorilla Glass Victus+ scratch-resistant glass
  • Display feature: Infinity O display
  • Processor: Qualcomm Snapdragon 6 Gen 3
  • Processor clock speed: 2.4 GHz
  • Processor core count: 8-core
  • RAM: 6 GB
  • Internal memory capacity: 128 GB
  • User memory: 104 GB
  • Supported memory cards: microSD, microSDHC and microSDXC
  • Maximum supported memory card capacity: 2 TB
  • Operating system: Android 16
  • User interface: One UI 8.5
  • Main rear camera resolution: 50 megapixels
  • Main rear camera lens type: wide-angle
  • Main rear camera aperture: f/1.8
  • Main rear camera focus adjustment: automatic
  • Main rear camera stabilisation: Optical Image Stabiliser (OIS)
  • Main rear camera digital zoom: 10x
  • Main rear camera light source: LED flash
  • Main rear camera video resolution: 3840 x 2160 (4K) at 30 fps
  • Main rear camera slow-motion video: 1280 x 720 (720p) at 240 fps
  • Main rear camera feature: Object Eraser
  • Second rear camera resolution: 5 megapixels
  • Second rear camera lens type: ultra-wide-angle
  • Second rear camera aperture: f/2.2
  • Third rear camera resolution: 2 megapixels
  • Third rear camera aperture: f/2.4
  • Third rear camera function: macro camera
  • Front camera resolution: 12 megapixels
  • Front camera aperture: f/2.2
  • Front camera focus adjustment: focus free
  • Battery capacity: 5000 mAh
  • Battery endurance per cycle: 3070 minutes
  • Battery endurance in cycles: 1200
  • Video playback runtime: up to 23 hours
  • Data transmission: FDD-LTE, TDD-LTE, 5G NR FR1 and WCDMA
  • 2G bands: 850 GSM, 900 GSM, 1800 GSM and 1900 GSM
  • 3G UMTS bands: Band 1, Band 2, Band 4, Band 5 and Band 8
  • 3G UMTS frequencies: 2100, 1900, 1700, 850 and 900
  • 4G LTE bands: Band 1, Band 2, Band 3, Band 4, Band 5, Band 7, Band 8, Band 12, Band 17, Band 20, Band 26, Band 28, Band 32, Band 38, Band 40, Band 41 and Band 66
  • 4G LTE frequencies: FDD 2100, FDD 1900 PCS, FDD 1800+, FDD 1700 - 2110 AWS, FDD 850, FDD 2600, FDD 900, FDD 700a, FDD 700b, FDD 800 DD, FDD 850+, FDD 700 APT, FDD 1500 L, TDD 2600, TDD 2300, TDD 2500 and FDD 1700 - 2110 AWS-3
  • 5G NR bands: N1, n3, n5, n7, n8, n20, n28, n38, n40, n41, n66, n77 and n78
  • 5G NR frequencies: FDD 2100, FDD 1800, FDD 850, FDD 2600, FDD 900, FDD 800, FDD 700APT, TDD TD 2600, TDD 2300, TDD TD 2500, FDD AWS-3, TDD TD 3700 and TDD TD 3500
  • Wireless interfaces: NFC, IEEE 802.11a/b/g/n/ac and Bluetooth 5.1
  • Wi-Fi standard: Wi-Fi 5
  • Bluetooth version: Bluetooth 5.1
  • Wired connector: USB Type-C, 24-pin USB-C
  • SIM card type: nano SIM
  • SIM card quantity: dual-SIM
  • SIM configuration: nano SIM + nano SIM/microSD
  • Navigation systems: GPS, GLONASS, BeiDou, Galileo and QZSS
  • Sensors: accelerometer, gyroscope, geomagnetic sensor, light sensor and virtual proximity sensor
  • Security device: side-mounted fingerprint reader
  • Security and device features: Samsung KNOX, Samsung Knox Vault and Samsung Knox Suite
  • Additional features: Circle to Search, Samsung Smart Switch, SmartThings support, voice transcription and Quick Share
  • Software support: 6 years of security updates
  • Operating system upgrade support: 6 generations of OS upgrades
  • Product availability commitment: 2 years from launch date
  • Intelligent assistants: Google Gemini, Bixby and Perplexity
  • Supported digital audio standards: WAV, AAC, AMR, MP3, FLAC, XMF, OGG, MIDI, M4A, MXMF, OGA, 3GA, AWB, IMY, RTTTL, RTX, OTA and MID
  • Supported digital video standards: MKV, FLV, AVI, 3GP, M4V, WebM, 3G2 and MP4
  • Repeated free-fall reliability class: Class B
  • Compliant standards: IP64, EAL 5+, SGS Eye Care Display Certification and Android Audio Streaming for Hearing Aid (ASHA)
  • Specific Absorption Rate (SAR), head: 0.784 W/kg
  • Specific Absorption Rate (SAR), body: 0.911 W/kg
  • Specific Absorption Rate (SAR), limb: 2.24 W/kg
  • Repairability class: Class C
  • Product recycled content: 5.3%
  • Included accessories: SIM card removal tool and USB-C to USB-C cable
  • Manufacturer warranty: 3-year limited warranty

SureLookIT.com

Samsung Galaxy A27 Enterprise Edition SM-A276B/DS 5G dual-SIM smartphone 6 GB RAM 128 GB 6.7-inch 120 Hz Super AMOLED black

Product Description

The Samsung Galaxy A27 Enterprise Edition is a 5G smartphone designed around a large display, capable processing hardware, flexible photography features and business-focused Samsung functionality. Finished in black and supplied as model SM-A276B/DS, it combines 6 GB of RAM with 128 GB of internal storage and supports dual nano SIM operation. Its touch-based design measures 78.2 mm wide, 7.8 mm deep and 162.4 mm high, with a weight of 200 g. Corning Gorilla Glass Victus+ is used as a body material, while IP64-rated protection provides resistance to water, dust and splashes.

At the front of the Galaxy A27 is a 6.7-inch Full HD+ OLED display using Super AMOLED technology. Its 2340 x 1080 resolution and support for 16 million colours provide the foundation for detailed, colourful on-screen content, while the 120 Hz refresh rate allows compatible animations, scrolling and transitions to be displayed at a high refresh frequency. Samsung Vision Booster technology is included, along with an Infinity O display design. Corning Gorilla Glass Victus+ provides scratch-resistant protection for the screen, and the display carries SGS Eye Care Display Certification.

Processing is handled by the Qualcomm Snapdragon 6 Gen 3, an eight-core processor operating at up to 2.4 GHz. The processor is paired with 6 GB of RAM to support application use and multitasking. The phone contains 128 GB of internal memory, of which 104 GB is specified as user memory. For additional storage, it accepts microSD, microSDHC and microSDXC memory cards with capacities of up to 2 TB. The SIM configuration accommodates two nano SIM cards, with the specified arrangement being nano SIM plus a second slot used for either a nano SIM or microSD card.

The Galaxy A27 runs Android 16 with Samsung's One UI 8.5 interface. Its software features include Circle to Search, voice transcription, Quick Share, Samsung Smart Switch and SmartThings support. Samsung KNOX, Samsung Knox Vault and Samsung Knox Suite are also included, complemented by an EAL 5+ compliance specification and a side-mounted fingerprint reader. Samsung specifies six years of security updates and six generations of operating-system upgrades, as well as two years of product availability from the launch date. Intelligent assistance is available through Google Gemini, Bixby and Perplexity.

Photography is handled by a three-camera rear system led by a 50-megapixel wide-angle camera. The main camera uses an f/1.8 aperture, automatic focusing and optical image stabilisation, and it is accompanied by an LED flash. It also provides 10x digital zoom and includes an Object Eraser feature. Video recording supports 3840 x 2160 4K footage at 30 frames per second, while slow-motion recording is available at 1280 x 720 resolution and 240 frames per second. This primary camera is joined by a 5-megapixel f/2.2 ultra-wide-angle camera for a different field of view and a 2-megapixel f/2.4 macro camera intended for close-range photography.

For front-facing photography and video use, the phone includes a 12-megapixel camera with an f/2.2 aperture and fixed, focus-free operation. Together, the front camera and three distinct rear cameras give the device dedicated wide-angle, ultra-wide-angle and macro imaging options rather than relying on a single rear sensor for every type of shot.

A 5000 mAh battery powers the Galaxy A27. Samsung specifies battery endurance of 3,070 minutes for each cycle and an endurance rating of 1,200 cycles. Video playback runtime is rated at up to 23 hours. These battery specifications provide defined endurance figures for both individual-cycle use and the stated number of battery cycles.

Mobile connectivity covers 5G NR FR1 as well as FDD-LTE, TDD-LTE and WCDMA, with GSM support across the specified 850, 900, 1800 and 1900 bands. The phone supports an extensive selection of 3G UMTS, 4G LTE and 5G NR bands and frequencies. Local wireless connections include NFC, Bluetooth 5.1 and Wi-Fi based on IEEE 802.11a/b/g/n/ac, corresponding to Wi-Fi 5 support. A 24-pin USB Type-C connection provides the phone's wired interface.

Navigation capabilities include GPS, GLONASS, BeiDou, Galileo and QZSS. The integrated sensor set consists of an accelerometer, gyroscope, geomagnetic sensor, light sensor and virtual proximity sensor, while input is handled through the multi-touch display. The Galaxy A27 also supports Android Audio Streaming for Hearing Aid, or ASHA, as one of its listed standards.

Media compatibility covers a broad selection of common digital audio and video formats. Supported audio standards include WAV, AAC, AMR, MP3, FLAC, XMF, OGG, MIDI, M4A, MXMF, OGA, 3GA, AWB, IMY, RTTTL, RTX, OTA and MID. Supported video standards comprise MKV, FLV, AVI, 3GP, M4V, WebM, 3G2 and MP4.

As an Enterprise Edition device, the Galaxy A27 combines its Android platform with Samsung's security and device-support technologies. Samsung KNOX, Knox Vault and Knox Suite are accompanied by Smart Switch and SmartThings support, while the specified long-term software provisions cover six generations of operating-system upgrades and six years of security updates. A three-year limited manufacturer warranty is also provided.

The device carries an EU energy efficiency rating of Class A, a repeated free-fall reliability classification of Class B and a repairability classification of Class C. Its stated recycled product content is 5.3%. The listed compliance standards include IP64, EAL 5+, SGS Eye Care Display Certification and Android Audio Streaming for Hearing Aid. Specific Absorption Rate values are 0.784 W/kg for the head, 0.911 W/kg for the body and 2.24 W/kg for the limb. A SIM card removal tool and a USB-C to USB-C cable are included with the smartphone.

Specifications

  • Product name: Samsung Galaxy A27 Enterprise Edition
  • Product category: smartphone
  • Product type: 5G smartphone
  • Manufacturer: Samsung
  • Manufacturer model number: SM-A276B/DS
  • Additional supplied product identifier: SM-A276BZKBEEB
  • Edition: Enterprise Edition
  • Mobile broadband generation: 5G
  • Cellular technology: WCDMA (UMTS) / GSM
  • Service provider: not specified
  • Form factor: touch
  • Input device: multi-touch
  • Body colour: black
  • Body material: Corning Gorilla Glass Victus+
  • Protection: water-resistant, dust-resistant and splash-resistant
  • Ingress protection rating: IP64
  • Width: 78.2 mm
  • Depth: 7.8 mm
  • Height: 162.4 mm
  • Dimensions (W x D x H): 78.2 mm x 7.8 mm x 162.4 mm
  • Weight: 200 g
  • Energy class: Class A
  • Energy label QR code URL: Https://eprel.ec.europa.eu/qr/2680724
  • EU Data Act information: Https://dataact.samsung.com/#/public/notice-page?locale=en
  • Display type: OLED
  • Display technology: Super AMOLED
  • Display size: 6.7 inches
  • Display resolution: 2340 x 1080 pixels
  • Display format: Full HD+
  • Display colour depth: 16 million colours
  • Display refresh rate: 120 Hz
  • Display enhancement technology: Vision Booster technology
  • Display protection: Corning Gorilla Glass Victus+ scratch-resistant glass
  • Display feature: Infinity O display
  • Processor: Qualcomm Snapdragon 6 Gen 3
  • Processor clock speed: 2.4 GHz
  • Processor core count: 8-core
  • RAM: 6 GB
  • Internal memory capacity: 128 GB
  • User memory: 104 GB
  • Supported memory cards: microSD, microSDHC and microSDXC
  • Maximum supported memory card capacity: 2 TB
  • Operating system: Android 16
  • User interface: One UI 8.5
  • Main rear camera resolution: 50 megapixels
  • Main rear camera lens type: wide-angle
  • Main rear camera aperture: f/1.8
  • Main rear camera focus adjustment: automatic
  • Main rear camera stabilisation: Optical Image Stabiliser (OIS)
  • Main rear camera digital zoom: 10x
  • Main rear camera light source: LED flash
  • Main rear camera video resolution: 3840 x 2160 (4K) at 30 fps
  • Main rear camera slow-motion video: 1280 x 720 (720p) at 240 fps
  • Main rear camera feature: Object Eraser
  • Second rear camera resolution: 5 megapixels
  • Second rear camera lens type: ultra-wide-angle
  • Second rear camera aperture: f/2.2
  • Third rear camera resolution: 2 megapixels
  • Third rear camera aperture: f/2.4
  • Third rear camera function: macro camera
  • Front camera resolution: 12 megapixels
  • Front camera aperture: f/2.2
  • Front camera focus adjustment: focus free
  • Battery capacity: 5000 mAh
  • Battery endurance per cycle: 3070 minutes
  • Battery endurance in cycles: 1200
  • Video playback runtime: up to 23 hours
  • Data transmission: FDD-LTE, TDD-LTE, 5G NR FR1 and WCDMA
  • 2G bands: 850 GSM, 900 GSM, 1800 GSM and 1900 GSM
  • 3G UMTS bands: Band 1, Band 2, Band 4, Band 5 and Band 8
  • 3G UMTS frequencies: 2100, 1900, 1700, 850 and 900
  • 4G LTE bands: Band 1, Band 2, Band 3, Band 4, Band 5, Band 7, Band 8, Band 12, Band 17, Band 20, Band 26, Band 28, Band 32, Band 38, Band 40, Band 41 and Band 66
  • 4G LTE frequencies: FDD 2100, FDD 1900 PCS, FDD 1800+, FDD 1700 - 2110 AWS, FDD 850, FDD 2600, FDD 900, FDD 700a, FDD 700b, FDD 800 DD, FDD 850+, FDD 700 APT, FDD 1500 L, TDD 2600, TDD 2300, TDD 2500 and FDD 1700 - 2110 AWS-3
  • 5G NR bands: N1, n3, n5, n7, n8, n20, n28, n38, n40, n41, n66, n77 and n78
  • 5G NR frequencies: FDD 2100, FDD 1800, FDD 850, FDD 2600, FDD 900, FDD 800, FDD 700APT, TDD TD 2600, TDD 2300, TDD TD 2500, FDD AWS-3, TDD TD 3700 and TDD TD 3500
  • Wireless interfaces: NFC, IEEE 802.11a/b/g/n/ac and Bluetooth 5.1
  • Wi-Fi standard: Wi-Fi 5
  • Bluetooth version: Bluetooth 5.1
  • Wired connector: USB Type-C, 24-pin USB-C
  • SIM card type: nano SIM
  • SIM card quantity: dual-SIM
  • SIM configuration: nano SIM + nano SIM/microSD
  • Navigation systems: GPS, GLONASS, BeiDou, Galileo and QZSS
  • Sensors: accelerometer, gyroscope, geomagnetic sensor, light sensor and virtual proximity sensor
  • Security device: side-mounted fingerprint reader
  • Security and device features: Samsung KNOX, Samsung Knox Vault and Samsung Knox Suite
  • Additional features: Circle to Search, Samsung Smart Switch, SmartThings support, voice transcription and Quick Share
  • Software support: 6 years of security updates
  • Operating system upgrade support: 6 generations of OS upgrades
  • Product availability commitment: 2 years from launch date
  • Intelligent assistants: Google Gemini, Bixby and Perplexity
  • Supported digital audio standards: WAV, AAC, AMR, MP3, FLAC, XMF, OGG, MIDI, M4A, MXMF, OGA, 3GA, AWB, IMY, RTTTL, RTX, OTA and MID
  • Supported digital video standards: MKV, FLV, AVI, 3GP, M4V, WebM, 3G2 and MP4
  • Repeated free-fall reliability class: Class B
  • Compliant standards: IP64, EAL 5+, SGS Eye Care Display Certification and Android Audio Streaming for Hearing Aid (ASHA)
  • Specific Absorption Rate (SAR), head: 0.784 W/kg
  • Specific Absorption Rate (SAR), body: 0.911 W/kg
  • Specific Absorption Rate (SAR), limb: 2.24 W/kg
  • Repairability class: Class C
  • Product recycled content: 5.3%
  • Included accessories: SIM card removal tool and USB-C to USB-C cable
  • Manufacturer warranty: 3-year limited warranty

SureLookIT.com

UK Delivery Information

We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.

UK Delivery Details

£6.99 — 1 to 3 working days

Fully tracked, fully insured, and signature required on delivery for added protection.

All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.

Delivery days and exclusions

Delivery working days are Monday to Friday (excluding bank and public holidays).

Security and privacy:

We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.

Call us by phone

UK: 01902 214077
+44 (0) 1902 214077

Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.

Or if you prefer, see the FAQ below

    We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.

    All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.

    Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.

    All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.

    If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.

    If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:

    Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. Tracking number, proof of delivery.

    All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
    ---------
    Hi (Name),
    This is - SureLookIT.co.uk! Thanks for your order.
    Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
    ---------

    If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.

    We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.

    We deliver throughout the UK. Tracked and Insured, signature required delivery.

    Delivery information page to visit our Delivery information page.

    If you have not received your order within the time specified, please contact us at the contact details above.

    Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.

    If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.

    Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.

    We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.

    You can contact us by phone if you have any queries regarding your order.

    Yes, please contact us by phone, email or WhatsApp.

    Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.

    Delivery information page to visit our Returns and Refund information page.

    Delivery information page to visit our Returns and Refund information page.

    We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.

    If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.

    If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.


    Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.

    If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.

    If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.

    Manufacturer warranty period is specified on the product page.

    It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.

    Failure to read the terms and conditions will not exempt you from them.

    Support Hrs

    10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.

    Call us by phone

    UK: 01902 214077

    Email

    [email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.




Manufacturer Warranty Information

All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.

After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.

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