As a proud online British Owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way

    We ensure customer peace of mind by utilising parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned business ethos.

SureLookIT Trustpilot Widget

Samsung Galaxy A36 5G. 256GB. 8GB. 6.7" OLED. Dual SIM. Awesome lime

£429.99

Special Offer! RRP £494.99

Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing

UK VAT: Included
Dispatched from: Lutterworth, UK
EAN/Barcode: 8806095984537
MPN: SM-A366BLGGEUB
Manufacturer's Warranty: 1 Year

Availability: In Stock




🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.


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🇬🇧 This product is shipped quickly from UK. Shop local with SureLookIT — British stock, British support.

Recent customer reviews from Trustpilot

SureLookIT Trustpilot Reviews

    As a proud online British owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way.

    We ensure customer peace of mind by utilising Secure parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned Business ethos.

Description, delivery and Returns information    Description, Delivery & Returns information

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Samsung Galaxy A36 SM-A366B/DS 5G dual-SIM smartphone 8 GB RAM 256 GB 6.7-inch 120 Hz Super AMOLED - awesome lime

Product Description

The Samsung Galaxy A36 is a 5G smartphone in awesome lime that combines a large 6.7-inch Super AMOLED display, 256 GB of internal storage, 8 GB of RAM, a triple rear-camera system and dual-SIM capability. Identified by manufacturer model number SM-A366B/DS and supplied under the Samsung Galaxy A36 product name SM-A366BLGGEUB, it runs Android 15 with Samsung One UI 7 and uses the Qualcomm Snapdragon 6 Gen 3 platform. Its touch-based form factor is complemented by water and dust resistance, Corning Gorilla Glass Victus+ construction and an IP67 ingress-protection rating.

The 6.7-inch OLED screen uses Super AMOLED technology and delivers a Full HD+ resolution of 2340 x 1080 pixels. A refresh rate of 120 Hz supports fluid on-screen motion, while a maximum brightness of 1200 cd/m² and high brightness mode provide the display with additional brightness capability. The panel can reproduce 16 million colours and carries SGS Eye Care Display Certification. Corning Gorilla Glass Victus+ provides scratch-resistant protection for the display and also features as a body material, contributing to the Galaxy A36's durable construction.

Processing is handled by the eight-core Qualcomm Snapdragon 6 Gen 3 SM6475, operating at up to 2.4 GHz. The Qualcomm ADRENO graphics accelerator manages graphics processing, while a Qualcomm Hexagon neural processing unit provides dedicated artificial intelligence processing. The phone includes 8 GB of RAM and 256 GB of internal memory, of which 233.2 GB is specified as user memory. A vapour-chamber cooling system is also incorporated into the device. Android 15 is paired with the One UI 7 interface, and Samsung specifies support for six generations of operating-system upgrades together with six years of security updates.

The Galaxy A36 is equipped with three rear cameras for different types of photography. Its primary 50-megapixel camera uses a wide-angle f/1.8 lens, automatic focusing and optical image stabilisation, while the secondary 8-megapixel camera has an f/2.2 ultra wide-angle lens. A third 5-megapixel f/2.4 camera provides macro functionality for close-up subjects. The rear camera system also provides 10x digital zoom, filters, an LED flash, Object Eraser and Edit Suggestion, while Nightography expands the available options for photography in different conditions. Video recording includes 4K resolution at 30 fps and 1280 x 720 slow-motion recording at 240 fps.

For front-facing photography, the Galaxy A36 provides a 12-megapixel camera with an f/2.2 aperture and fixed focus. The front camera supports Super HDR, adding another imaging option alongside the phone's rear-camera capabilities. Together, the wide-angle, ultra wide-angle and macro rear cameras provide a choice of perspectives ranging from broader scenes to detailed close-up images.

A 5000 mAh battery provides the phone's power and supports Samsung Super Fast Charging 2.0 for faster recharging. Samsung specifies battery endurance of 2488 minutes per cycle, an endurance rating of 2000 cycles and video playback of up to 29 hours. These battery and charging characteristics are designed to support extended device use while reducing the amount of time required for compatible fast charging.

Mobile connectivity covers GSM, WCDMA/UMTS, FDD-LTE, TDD-LTE and 5G NR FR1 technologies, giving the Galaxy A36 support across 2G, 3G, 4G LTE and 5G networks on the specified frequency bands. Wireless connections include Wi-Fi 6 through IEEE 802.11a/b/g/n/ac/ax compatibility, Bluetooth 5.4 and NFC. MIMO technology is also included. Wired connectivity is provided through a 24-pin USB Type-C connector.

Dual-SIM operation supports both nano SIM and electronic SIM card formats, while the cellular service provider is not specified. Navigation capabilities include GPS, GLONASS, BeiDou, Galileo and QZSS. The phone also incorporates multi-touch input and Virtual Proximity Sensing, along with SmartThings support and Samsung Smart Switch functionality.

Samsung security and software features include Samsung KNOX and Samsung Knox Vault, while Circle to Search is among the additional functions supplied with the device. Android Audio Streaming for Hearing Aid, identified as ASHA, is included among the supported standards. The Galaxy A36 also complies with EAL 5+, IP67 and SGS Eye Care Display Certification requirements as specified.

The Galaxy A36 supports a broad selection of digital media formats. Compatible audio standards comprise WAV, AAC, AMR, MP3, FLAC, XMF, OGG, MIDI, M4A, MXMF, OGA, 3GA, AWB, IMY, RTTTL, RTX, OTA and MID. Supported video formats include MKV, FLV, AVI, 3GP, M4V, WebM, 3G2 and MP4, allowing the device's Super AMOLED display and media player to work with the listed common audio and video file types.

The handset measures 78.2 mm wide, 7.4 mm deep and 162.9 mm high, with a weight of 195 g. Its IP67 protection provides resistance to water and dust, with water resistance specified to a maximum depth of 1 metre. The device carries a Class C repeated free-fall reliability classification, a repairability score of 8.4 out of 10 and a Class C repairability classification. Its energy efficiency classification is Class C, with further energy-label information available through the supplied EPREL QR code URL.

Specific Absorption Rate measurements are specified as 0.525 W/kg for the head, 1.293 W/kg for the body and 1.6 W/kg for the limb. The standard manufacturer service and support provision is a limited two-year warranty, with a regional exception of three years for Spain.

Specifications

  • Product name: Samsung Galaxy A36
  • Source product code: SM-A366BLGGEUB
  • Manufacturer: Samsung
  • Manufacturer model number: SM-A366B/DS
  • Product type: 5G smartphone
  • General product type: smartphone
  • Product description: Samsung Galaxy A36, awesome lime, 5G smartphone, 256 GB, GSM
  • Form factor: touch
  • Body colour: awesome lime
  • Body material: Corning Gorilla Glass Victus+
  • Protection: water-resistant and dust-resistant
  • Ingress protection rating: IP67
  • Maximum water-resistance depth: 1 m
  • Width: 78.2 mm
  • Depth: 7.4 mm
  • Height: 162.9 mm
  • Dimensions (W x D x H): 78.2 mm x 7.4 mm x 162.9 mm
  • Weight: 195 g
  • Energy class: Class C
  • Energy label QR code URL: Https://eprel.ec.europa.eu/qr/2301641
  • Repeated free-fall reliability class: Class C
  • Compliant standards: EAL 5+, IP67, SGS Eye Care Display Certification, Android Audio Streaming for Hearing Aid (ASHA)
  • Repairability index: 8.4 out of 10
  • Repairability class: Class C
  • Display type: OLED display
  • Display technology: Super AMOLED
  • Display size: 6.7 inches
  • Display resolution: 2340 x 1080 pixels
  • Display format: Full HD+
  • Refresh rate: 120 Hz
  • Maximum brightness: 1200 cd/m²
  • Colour depth: 16 million colours
  • Display protection: Corning Gorilla Glass Victus+ scratch-resistant glass
  • Display features: high brightness mode
  • Processor: Qualcomm Snapdragon 6 Gen 3
  • Processor number: SM6475
  • Processor clock speed: 2.4 GHz
  • Processor cores: 8-core
  • Graphics accelerator: Qualcomm ADRENO
  • Neural processing unit family: Qualcomm
  • Neural processing unit model: Hexagon
  • RAM: 8 GB
  • Internal memory capacity: 256 GB
  • User memory: 233.2 GB
  • Operating system: Android 15
  • User interface: One UI 7
  • Battery capacity: 5000 mAh
  • Fast-charging technology: Samsung Super Fast Charging 2.0
  • Battery endurance per cycle: 2488 min
  • Battery endurance in cycles: 2000
  • Video playback runtime: up to 29 hours
  • Main rear camera resolution: 50 megapixels
  • Main rear camera lens: wide-angle
  • Main rear camera aperture: f/1.8
  • Main rear camera focus: automatic
  • Main rear camera image stabilisation: Optical Image Stabiliser (OIS)
  • Main rear camera digital zoom: 10x
  • Main rear camera modes: filters
  • Main rear camera light source: LED flash
  • Main rear camera video resolution: 3840 x 2160 (4K) at 30 fps
  • Main rear camera slow-motion video: 1280 x 720 (720p) at 240 fps
  • Main rear camera features: Object Eraser and Edit Suggestion
  • Photography capability: Nightography
  • Second rear camera resolution: 8 megapixels
  • Second rear camera lens: ultra wide-angle
  • Second rear camera aperture: f/2.2
  • Third rear camera resolution: 5 megapixels
  • Third rear camera aperture: f/2.4
  • Third rear camera function: macro camera
  • Front camera resolution: 12 megapixels
  • Front camera aperture: f/2.2
  • Front camera focus adjustment: focus free
  • Front camera HDR mode: Super HDR
  • Cellular technology: WCDMA (UMTS) / GSM
  • Mobile broadband generation: 5G
  • Data transmission: FDD-LTE, TDD-LTE, 5G NR FR1
  • 2G bands: 850 GSM, 900 GSM, 1800 GSM, 1900 GSM
  • 3G UMTS bands: Band 1, Band 2, Band 4, Band 5, Band 8
  • 3G UMTS frequencies: 2100, 1900, 1700, 850, 900
  • 4G LTE bands: Band 1, Band 2, Band 3, Band 4, Band 5, Band 7, Band 8, Band 12, Band 17, Band 20, Band 25, Band 26, Band 28, Band 32, Band 38, Band 40, Band 41, Band 66
  • 4G LTE frequencies: FDD 2100, FDD 1900 PCS, FDD 1800+, FDD 1700 - 2110 AWS, FDD 850, FDD 2600, FDD 900, FDD 700a, FDD 700b, FDD 800 DD, FDD 1900+, FDD 850+, FDD 700 APT, FDD 1500 L, TDD 2600, TDD 2300, TDD 2500, FDD 1700 - 2110 AWS-3
  • 5G NR bands: n1, n3, n5, n7, n8, n20, n28, n38, n41, n66, n77, n78, n40
  • 5G NR frequencies: FDD 2100, FDD 1800, FDD 850, FDD 2600, FDD 900, FDD 800, FDD 700APT, TDD TD 2600, TDD TD 2500, FDD AWS-3, TDD TD 3700, TDD TD 3500, TDD 2300
  • Wireless interfaces: NFC, IEEE 802.11a/b/g/n/ac/ax, Bluetooth 5.4
  • Wi-Fi generation: Wi-Fi 6
  • Bluetooth version: Bluetooth 5.4
  • NFC: supported
  • Connector type: USB Type-C, 24-pin USB-C
  • SIM configuration: dual-SIM
  • SIM card types: nano SIM and electronic SIM card (e-SIM)
  • Service provider: not specified
  • Navigation: GPS, GLONASS, BeiDou, Galileo, QZSS
  • Input device: multi-touch
  • Additional features: MIMO technology, Samsung KNOX, Samsung Smart Switch, Virtual Proximity Sensing, Samsung Knox Vault, vapour-chamber cooling system, Circle to Search, SmartThings support, six years of security updates and six generations of OS upgrades
  • Supported digital audio standards: WAV, AAC, AMR, MP3, FLAC, XMF, OGG, MIDI, M4A, MXMF, OGA, 3GA, AWB, IMY, RTTTL, RTX, OTA, MID
  • Supported digital video standards: MKV, FLV, AVI, 3GP, M4V, WebM, 3G2, MP4
  • Specific Absorption Rate (SAR), head: 0.525 W/kg
  • Specific Absorption Rate (SAR), body: 1.293 W/kg
  • Specific Absorption Rate (SAR), limb: 1.6 W/kg
  • Manufacturer warranty: 2-year warranty
  • Service and support: limited warranty for 2 years
  • Regional warranty exception: Spain, 3 years

SureLookIT.com

Samsung Galaxy A36 SM-A366B/DS 5G dual-SIM smartphone 8 GB RAM 256 GB 6.7-inch 120 Hz Super AMOLED - awesome lime

Product Description

The Samsung Galaxy A36 is a 5G smartphone in awesome lime that combines a large 6.7-inch Super AMOLED display, 256 GB of internal storage, 8 GB of RAM, a triple rear-camera system and dual-SIM capability. Identified by manufacturer model number SM-A366B/DS and supplied under the Samsung Galaxy A36 product name SM-A366BLGGEUB, it runs Android 15 with Samsung One UI 7 and uses the Qualcomm Snapdragon 6 Gen 3 platform. Its touch-based form factor is complemented by water and dust resistance, Corning Gorilla Glass Victus+ construction and an IP67 ingress-protection rating.

The 6.7-inch OLED screen uses Super AMOLED technology and delivers a Full HD+ resolution of 2340 x 1080 pixels. A refresh rate of 120 Hz supports fluid on-screen motion, while a maximum brightness of 1200 cd/m² and high brightness mode provide the display with additional brightness capability. The panel can reproduce 16 million colours and carries SGS Eye Care Display Certification. Corning Gorilla Glass Victus+ provides scratch-resistant protection for the display and also features as a body material, contributing to the Galaxy A36's durable construction.

Processing is handled by the eight-core Qualcomm Snapdragon 6 Gen 3 SM6475, operating at up to 2.4 GHz. The Qualcomm ADRENO graphics accelerator manages graphics processing, while a Qualcomm Hexagon neural processing unit provides dedicated artificial intelligence processing. The phone includes 8 GB of RAM and 256 GB of internal memory, of which 233.2 GB is specified as user memory. A vapour-chamber cooling system is also incorporated into the device. Android 15 is paired with the One UI 7 interface, and Samsung specifies support for six generations of operating-system upgrades together with six years of security updates.

The Galaxy A36 is equipped with three rear cameras for different types of photography. Its primary 50-megapixel camera uses a wide-angle f/1.8 lens, automatic focusing and optical image stabilisation, while the secondary 8-megapixel camera has an f/2.2 ultra wide-angle lens. A third 5-megapixel f/2.4 camera provides macro functionality for close-up subjects. The rear camera system also provides 10x digital zoom, filters, an LED flash, Object Eraser and Edit Suggestion, while Nightography expands the available options for photography in different conditions. Video recording includes 4K resolution at 30 fps and 1280 x 720 slow-motion recording at 240 fps.

For front-facing photography, the Galaxy A36 provides a 12-megapixel camera with an f/2.2 aperture and fixed focus. The front camera supports Super HDR, adding another imaging option alongside the phone's rear-camera capabilities. Together, the wide-angle, ultra wide-angle and macro rear cameras provide a choice of perspectives ranging from broader scenes to detailed close-up images.

A 5000 mAh battery provides the phone's power and supports Samsung Super Fast Charging 2.0 for faster recharging. Samsung specifies battery endurance of 2488 minutes per cycle, an endurance rating of 2000 cycles and video playback of up to 29 hours. These battery and charging characteristics are designed to support extended device use while reducing the amount of time required for compatible fast charging.

Mobile connectivity covers GSM, WCDMA/UMTS, FDD-LTE, TDD-LTE and 5G NR FR1 technologies, giving the Galaxy A36 support across 2G, 3G, 4G LTE and 5G networks on the specified frequency bands. Wireless connections include Wi-Fi 6 through IEEE 802.11a/b/g/n/ac/ax compatibility, Bluetooth 5.4 and NFC. MIMO technology is also included. Wired connectivity is provided through a 24-pin USB Type-C connector.

Dual-SIM operation supports both nano SIM and electronic SIM card formats, while the cellular service provider is not specified. Navigation capabilities include GPS, GLONASS, BeiDou, Galileo and QZSS. The phone also incorporates multi-touch input and Virtual Proximity Sensing, along with SmartThings support and Samsung Smart Switch functionality.

Samsung security and software features include Samsung KNOX and Samsung Knox Vault, while Circle to Search is among the additional functions supplied with the device. Android Audio Streaming for Hearing Aid, identified as ASHA, is included among the supported standards. The Galaxy A36 also complies with EAL 5+, IP67 and SGS Eye Care Display Certification requirements as specified.

The Galaxy A36 supports a broad selection of digital media formats. Compatible audio standards comprise WAV, AAC, AMR, MP3, FLAC, XMF, OGG, MIDI, M4A, MXMF, OGA, 3GA, AWB, IMY, RTTTL, RTX, OTA and MID. Supported video formats include MKV, FLV, AVI, 3GP, M4V, WebM, 3G2 and MP4, allowing the device's Super AMOLED display and media player to work with the listed common audio and video file types.

The handset measures 78.2 mm wide, 7.4 mm deep and 162.9 mm high, with a weight of 195 g. Its IP67 protection provides resistance to water and dust, with water resistance specified to a maximum depth of 1 metre. The device carries a Class C repeated free-fall reliability classification, a repairability score of 8.4 out of 10 and a Class C repairability classification. Its energy efficiency classification is Class C, with further energy-label information available through the supplied EPREL QR code URL.

Specific Absorption Rate measurements are specified as 0.525 W/kg for the head, 1.293 W/kg for the body and 1.6 W/kg for the limb. The standard manufacturer service and support provision is a limited two-year warranty, with a regional exception of three years for Spain.

Specifications

  • Product name: Samsung Galaxy A36
  • Source product code: SM-A366BLGGEUB
  • Manufacturer: Samsung
  • Manufacturer model number: SM-A366B/DS
  • Product type: 5G smartphone
  • General product type: smartphone
  • Product description: Samsung Galaxy A36, awesome lime, 5G smartphone, 256 GB, GSM
  • Form factor: touch
  • Body colour: awesome lime
  • Body material: Corning Gorilla Glass Victus+
  • Protection: water-resistant and dust-resistant
  • Ingress protection rating: IP67
  • Maximum water-resistance depth: 1 m
  • Width: 78.2 mm
  • Depth: 7.4 mm
  • Height: 162.9 mm
  • Dimensions (W x D x H): 78.2 mm x 7.4 mm x 162.9 mm
  • Weight: 195 g
  • Energy class: Class C
  • Energy label QR code URL: Https://eprel.ec.europa.eu/qr/2301641
  • Repeated free-fall reliability class: Class C
  • Compliant standards: EAL 5+, IP67, SGS Eye Care Display Certification, Android Audio Streaming for Hearing Aid (ASHA)
  • Repairability index: 8.4 out of 10
  • Repairability class: Class C
  • Display type: OLED display
  • Display technology: Super AMOLED
  • Display size: 6.7 inches
  • Display resolution: 2340 x 1080 pixels
  • Display format: Full HD+
  • Refresh rate: 120 Hz
  • Maximum brightness: 1200 cd/m²
  • Colour depth: 16 million colours
  • Display protection: Corning Gorilla Glass Victus+ scratch-resistant glass
  • Display features: high brightness mode
  • Processor: Qualcomm Snapdragon 6 Gen 3
  • Processor number: SM6475
  • Processor clock speed: 2.4 GHz
  • Processor cores: 8-core
  • Graphics accelerator: Qualcomm ADRENO
  • Neural processing unit family: Qualcomm
  • Neural processing unit model: Hexagon
  • RAM: 8 GB
  • Internal memory capacity: 256 GB
  • User memory: 233.2 GB
  • Operating system: Android 15
  • User interface: One UI 7
  • Battery capacity: 5000 mAh
  • Fast-charging technology: Samsung Super Fast Charging 2.0
  • Battery endurance per cycle: 2488 min
  • Battery endurance in cycles: 2000
  • Video playback runtime: up to 29 hours
  • Main rear camera resolution: 50 megapixels
  • Main rear camera lens: wide-angle
  • Main rear camera aperture: f/1.8
  • Main rear camera focus: automatic
  • Main rear camera image stabilisation: Optical Image Stabiliser (OIS)
  • Main rear camera digital zoom: 10x
  • Main rear camera modes: filters
  • Main rear camera light source: LED flash
  • Main rear camera video resolution: 3840 x 2160 (4K) at 30 fps
  • Main rear camera slow-motion video: 1280 x 720 (720p) at 240 fps
  • Main rear camera features: Object Eraser and Edit Suggestion
  • Photography capability: Nightography
  • Second rear camera resolution: 8 megapixels
  • Second rear camera lens: ultra wide-angle
  • Second rear camera aperture: f/2.2
  • Third rear camera resolution: 5 megapixels
  • Third rear camera aperture: f/2.4
  • Third rear camera function: macro camera
  • Front camera resolution: 12 megapixels
  • Front camera aperture: f/2.2
  • Front camera focus adjustment: focus free
  • Front camera HDR mode: Super HDR
  • Cellular technology: WCDMA (UMTS) / GSM
  • Mobile broadband generation: 5G
  • Data transmission: FDD-LTE, TDD-LTE, 5G NR FR1
  • 2G bands: 850 GSM, 900 GSM, 1800 GSM, 1900 GSM
  • 3G UMTS bands: Band 1, Band 2, Band 4, Band 5, Band 8
  • 3G UMTS frequencies: 2100, 1900, 1700, 850, 900
  • 4G LTE bands: Band 1, Band 2, Band 3, Band 4, Band 5, Band 7, Band 8, Band 12, Band 17, Band 20, Band 25, Band 26, Band 28, Band 32, Band 38, Band 40, Band 41, Band 66
  • 4G LTE frequencies: FDD 2100, FDD 1900 PCS, FDD 1800+, FDD 1700 - 2110 AWS, FDD 850, FDD 2600, FDD 900, FDD 700a, FDD 700b, FDD 800 DD, FDD 1900+, FDD 850+, FDD 700 APT, FDD 1500 L, TDD 2600, TDD 2300, TDD 2500, FDD 1700 - 2110 AWS-3
  • 5G NR bands: n1, n3, n5, n7, n8, n20, n28, n38, n41, n66, n77, n78, n40
  • 5G NR frequencies: FDD 2100, FDD 1800, FDD 850, FDD 2600, FDD 900, FDD 800, FDD 700APT, TDD TD 2600, TDD TD 2500, FDD AWS-3, TDD TD 3700, TDD TD 3500, TDD 2300
  • Wireless interfaces: NFC, IEEE 802.11a/b/g/n/ac/ax, Bluetooth 5.4
  • Wi-Fi generation: Wi-Fi 6
  • Bluetooth version: Bluetooth 5.4
  • NFC: supported
  • Connector type: USB Type-C, 24-pin USB-C
  • SIM configuration: dual-SIM
  • SIM card types: nano SIM and electronic SIM card (e-SIM)
  • Service provider: not specified
  • Navigation: GPS, GLONASS, BeiDou, Galileo, QZSS
  • Input device: multi-touch
  • Additional features: MIMO technology, Samsung KNOX, Samsung Smart Switch, Virtual Proximity Sensing, Samsung Knox Vault, vapour-chamber cooling system, Circle to Search, SmartThings support, six years of security updates and six generations of OS upgrades
  • Supported digital audio standards: WAV, AAC, AMR, MP3, FLAC, XMF, OGG, MIDI, M4A, MXMF, OGA, 3GA, AWB, IMY, RTTTL, RTX, OTA, MID
  • Supported digital video standards: MKV, FLV, AVI, 3GP, M4V, WebM, 3G2, MP4
  • Specific Absorption Rate (SAR), head: 0.525 W/kg
  • Specific Absorption Rate (SAR), body: 1.293 W/kg
  • Specific Absorption Rate (SAR), limb: 1.6 W/kg
  • Manufacturer warranty: 2-year warranty
  • Service and support: limited warranty for 2 years
  • Regional warranty exception: Spain, 3 years

SureLookIT.com

UK Delivery Information

We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.

UK Delivery Details

£6.99 — 1 to 3 working days

Fully tracked, fully insured, and signature required on delivery for added protection.

All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.

Delivery days and exclusions

Delivery working days are Monday to Friday (excluding bank and public holidays).

Security and privacy:

We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.

Call us by phone

UK: 01902 214077
+44 (0) 1902 214077

Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.

Or if you prefer, see the FAQ below

    We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.

    All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.

    Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.

    All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.

    If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.

    If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:

    Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. Tracking number, proof of delivery.

    All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
    ---------
    Hi (Name),
    This is - SureLookIT.co.uk! Thanks for your order.
    Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
    ---------

    If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.

    We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.

    We deliver throughout the UK. Tracked and Insured, signature required delivery.

    Delivery information page to visit our Delivery information page.

    If you have not received your order within the time specified, please contact us at the contact details above.

    Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.

    If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.

    Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.

    We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.

    You can contact us by phone if you have any queries regarding your order.

    Yes, please contact us by phone, email or WhatsApp.

    Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.

    Delivery information page to visit our Returns and Refund information page.

    Delivery information page to visit our Returns and Refund information page.

    We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.

    If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.

    If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.


    Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.

    If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.

    If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.

    Manufacturer warranty period is specified on the product page.

    It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.

    Failure to read the terms and conditions will not exempt you from them.

    Support Hrs

    10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.

    Call us by phone

    UK: 01902 214077

    Email

    [email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.




Manufacturer Warranty Information

All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.

After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.

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