As a proud online British Owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way

    We ensure customer peace of mind by utilising parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned business ethos.

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Alienware Pro Wireless Gaming Headset PRO-HS-W-DEAM Bluetooth 5.3 Hi-Res ANC USB-C Darkside

£149.99

Winter Sale RRP £181.99

Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing
UK VAT: Included
Dispatched from: Lutterworth, UK
EAN/Barcode: 5397184911631
MPN: PRO-HS-G-DEAM

Availability: In Stock

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🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.


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🇬🇧 This product is shipped quickly from UK. Shop local with SureLookIT — British stock, British support.

Recent customer reviews from Trustpilot

SureLookIT Trustpilot Reviews

    As a proud online British owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way.

    We ensure customer peace of mind by utilising Secure parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned Business ethos.

Description, delivery and Returns information    Description, Delivery & Returns information

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Alienware Pro Wireless Gaming Headset PRO-HS-W-DEAM Bluetooth 5.3 Hi-Res ANC USB-C Dark Side of the Moon

Product Description

The Alienware Pro Wireless Gaming Headset (model PRO-HS-W-DEAM) from Dell is designed to provide an immersive audio experience for gamers who demand premium performance, exceptional comfort, and flexible connectivity. Suitable for use with game consoles and computers, this full-size gaming headset supports both wireless and wired operation through Bluetooth, 2.4 GHz radio frequency, and USB connectivity, making it compatible with a wide range of devices including iPhone, iPad, Android phones, Android tablets, Mac computers, and Windows systems.

Engineered to deliver high-quality sound, the headset produces Hi-Res audio with an extended frequency response ranging from 20 Hz to 40,000 Hz, allowing subtle audio details, deep bass, and crisp high frequencies to be reproduced with impressive clarity. Its 50 mm graphene-coated drivers and 32 Ohm impedance contribute to accurate and detailed sound reproduction, while integrated Dolby Atmos decoding enhances spatial audio for a more realistic and engaging gaming environment.

Communication remains clear even in demanding environments thanks to the combination of hybrid Active Noise Cancelling technology and AI-powered microphone noise cancellation. The headset is equipped with two microphones, including a built-in microphone and a removable unidirectional boom microphone, enabling background noise to be effectively reduced so that voice conversations remain focused and intelligible during multiplayer gameplay and online communication.

Comfort has been carefully considered throughout the design. The full-size construction surrounds the ears for an immersive listening experience, while soft memory foam ear pads provide cushioning that helps maintain comfort during extended gaming sessions. Finished in the Dark Side of the Moon colour, the headset combines a distinctive appearance with practical features that support prolonged everyday use.

Wireless freedom is supported through Bluetooth 5.3 technology and a dedicated 2.4 GHz wireless connection, providing versatile connectivity options with an operating range of up to 30 metres. Users can easily switch between compatible devices while enjoying dependable wireless performance, or connect using the detachable USB-C to USB-A cable whenever a wired connection is preferred.

A rechargeable 750 mAh battery powers the headset and includes fast charging capability to minimise downtime. Depending on the selected operating mode, battery life can reach up to 75 hours of continuous playback when using Bluetooth with Active Noise Cancelling disabled. When connected through the 2.4 GHz wireless connection with lighting disabled and Active Noise Cancelling turned off, playback can continue for up to 70 hours. Continuous use with Active Noise Cancelling disabled provides up to 35 hours of operation, while enabling Active Noise Cancelling offers up to 25 hours of playback.

Convenient onboard controls allow users to adjust volume, power the headset on or off, mute or activate the microphone, enter pairing mode, and control Active Noise Cancelling without interrupting gameplay. The removable boom microphone and detachable cable offer additional flexibility, allowing the headset to be configured to suit different gaming setups and personal preferences.

The package includes the Alienware Pro Wireless Gaming Headset along with a USB-A to USB-C adapter and a USB-C wireless dongle, providing everything needed to begin using the headset across supported platforms. A detachable USB-C to USB-A cable is also supplied for wired connectivity and charging. The headset is backed by a limited two-year manufacturer warranty for added peace of mind.

Specifications

  • Product name: Alienware Pro Wireless Gaming Headset
  • Model: PRO-HS-W-DEAM
  • Manufacturer: Dell
  • Product type: Headset
  • Category: Gaming headset
  • Recommended use: Game console, computer
  • Gaming: Yes
  • Colour: Dark Side of the Moon
  • Headphone form factor: Full size
  • Connectivity technology: Wireless and wired
  • Wireless technologies: Bluetooth and 2.4 GHz radio frequency
  • Bluetooth version: Bluetooth 5.3
  • Connection interface: USB
  • Maximum wireless operating distance: Up to 30 m
  • Sound output mode: Hi-Res audio
  • Built-in decoder: Dolby Atmos
  • Frequency response: 20 Hz - 40,000 Hz
  • Impedance: 32 Ohm
  • Driver size: 50 mm
  • Driver diaphragm: Graphene coated
  • Active Noise Cancelling: Yes
  • Active Noise Cancelling technology: Hybrid Active Noise Cancelling
  • Microphone type: Boom microphone
  • Microphone form factor: Built-in and removable boom
  • Microphone operation mode: Uni-directional
  • Number of microphones: 2
  • Microphone noise cancelling: Yes
  • Microphone noise cancelling technology: AI noise cancellation
  • Controls: Volume, on/off, microphone on/mute, pair mode, ANC mode
  • Ear pad material: Memory foam
  • Features: Fast charge
  • Battery type: Rechargeable
  • Battery capacity: 750 mAh
  • Maximum battery runtime: Up to 75 hours
  • Continuous playback (Bluetooth, ANC off): Up to 75 hours
  • Continuous playback (2.4 GHz, lighting off, ANC off): Up to 70 hours
  • Continuous playback (ANC off): Up to 35 hours
  • Continuous playback (ANC on): Up to 25 hours
  • Compatibility: iPhone, iPad, Android phone, Android tablet, Mac, Windows
  • Supported host operating systems: Windows 10, Windows 11, Android, iOS
  • Width: 15 cm
  • Depth: 9.2 cm
  • Height: 20.5 cm
  • Weight: 315 g
  • Detachable cable: Yes
  • Included cable: Detachable USB-C to USB-A cable
  • Included accessories: USB-A to USB-C adapter, USB-C dongle
  • Package contents: Alienware Pro Wireless Gaming Headset, USB-A to USB-C adapter, USB-C dongle
  • Manufacturer warranty: Limited 2-year warranty

surelookit.co.uk

Alienware Pro Wireless Gaming Headset PRO-HS-W-DEAM Bluetooth 5.3 Hi-Res ANC USB-C Dark Side of the Moon

Product Description

The Alienware Pro Wireless Gaming Headset (model PRO-HS-W-DEAM) from Dell is designed to provide an immersive audio experience for gamers who demand premium performance, exceptional comfort, and flexible connectivity. Suitable for use with game consoles and computers, this full-size gaming headset supports both wireless and wired operation through Bluetooth, 2.4 GHz radio frequency, and USB connectivity, making it compatible with a wide range of devices including iPhone, iPad, Android phones, Android tablets, Mac computers, and Windows systems.

Engineered to deliver high-quality sound, the headset produces Hi-Res audio with an extended frequency response ranging from 20 Hz to 40,000 Hz, allowing subtle audio details, deep bass, and crisp high frequencies to be reproduced with impressive clarity. Its 50 mm graphene-coated drivers and 32 Ohm impedance contribute to accurate and detailed sound reproduction, while integrated Dolby Atmos decoding enhances spatial audio for a more realistic and engaging gaming environment.

Communication remains clear even in demanding environments thanks to the combination of hybrid Active Noise Cancelling technology and AI-powered microphone noise cancellation. The headset is equipped with two microphones, including a built-in microphone and a removable unidirectional boom microphone, enabling background noise to be effectively reduced so that voice conversations remain focused and intelligible during multiplayer gameplay and online communication.

Comfort has been carefully considered throughout the design. The full-size construction surrounds the ears for an immersive listening experience, while soft memory foam ear pads provide cushioning that helps maintain comfort during extended gaming sessions. Finished in the Dark Side of the Moon colour, the headset combines a distinctive appearance with practical features that support prolonged everyday use.

Wireless freedom is supported through Bluetooth 5.3 technology and a dedicated 2.4 GHz wireless connection, providing versatile connectivity options with an operating range of up to 30 metres. Users can easily switch between compatible devices while enjoying dependable wireless performance, or connect using the detachable USB-C to USB-A cable whenever a wired connection is preferred.

A rechargeable 750 mAh battery powers the headset and includes fast charging capability to minimise downtime. Depending on the selected operating mode, battery life can reach up to 75 hours of continuous playback when using Bluetooth with Active Noise Cancelling disabled. When connected through the 2.4 GHz wireless connection with lighting disabled and Active Noise Cancelling turned off, playback can continue for up to 70 hours. Continuous use with Active Noise Cancelling disabled provides up to 35 hours of operation, while enabling Active Noise Cancelling offers up to 25 hours of playback.

Convenient onboard controls allow users to adjust volume, power the headset on or off, mute or activate the microphone, enter pairing mode, and control Active Noise Cancelling without interrupting gameplay. The removable boom microphone and detachable cable offer additional flexibility, allowing the headset to be configured to suit different gaming setups and personal preferences.

The package includes the Alienware Pro Wireless Gaming Headset along with a USB-A to USB-C adapter and a USB-C wireless dongle, providing everything needed to begin using the headset across supported platforms. A detachable USB-C to USB-A cable is also supplied for wired connectivity and charging. The headset is backed by a limited two-year manufacturer warranty for added peace of mind.

Specifications

  • Product name: Alienware Pro Wireless Gaming Headset
  • Model: PRO-HS-W-DEAM
  • Manufacturer: Dell
  • Product type: Headset
  • Category: Gaming headset
  • Recommended use: Game console, computer
  • Gaming: Yes
  • Colour: Dark Side of the Moon
  • Headphone form factor: Full size
  • Connectivity technology: Wireless and wired
  • Wireless technologies: Bluetooth and 2.4 GHz radio frequency
  • Bluetooth version: Bluetooth 5.3
  • Connection interface: USB
  • Maximum wireless operating distance: Up to 30 m
  • Sound output mode: Hi-Res audio
  • Built-in decoder: Dolby Atmos
  • Frequency response: 20 Hz - 40,000 Hz
  • Impedance: 32 Ohm
  • Driver size: 50 mm
  • Driver diaphragm: Graphene coated
  • Active Noise Cancelling: Yes
  • Active Noise Cancelling technology: Hybrid Active Noise Cancelling
  • Microphone type: Boom microphone
  • Microphone form factor: Built-in and removable boom
  • Microphone operation mode: Uni-directional
  • Number of microphones: 2
  • Microphone noise cancelling: Yes
  • Microphone noise cancelling technology: AI noise cancellation
  • Controls: Volume, on/off, microphone on/mute, pair mode, ANC mode
  • Ear pad material: Memory foam
  • Features: Fast charge
  • Battery type: Rechargeable
  • Battery capacity: 750 mAh
  • Maximum battery runtime: Up to 75 hours
  • Continuous playback (Bluetooth, ANC off): Up to 75 hours
  • Continuous playback (2.4 GHz, lighting off, ANC off): Up to 70 hours
  • Continuous playback (ANC off): Up to 35 hours
  • Continuous playback (ANC on): Up to 25 hours
  • Compatibility: iPhone, iPad, Android phone, Android tablet, Mac, Windows
  • Supported host operating systems: Windows 10, Windows 11, Android, iOS
  • Width: 15 cm
  • Depth: 9.2 cm
  • Height: 20.5 cm
  • Weight: 315 g
  • Detachable cable: Yes
  • Included cable: Detachable USB-C to USB-A cable
  • Included accessories: USB-A to USB-C adapter, USB-C dongle
  • Package contents: Alienware Pro Wireless Gaming Headset, USB-A to USB-C adapter, USB-C dongle
  • Manufacturer warranty: Limited 2-year warranty

surelookit.co.uk

UK Delivery Information

We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.

UK Delivery Details

£6.99 — 1 to 3 working days

Fully tracked, fully insured, and signature required on delivery for added protection.

All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.

Delivery days and exclusions

Delivery working days are Monday to Friday (excluding bank and public holidays).

Security and privacy:

We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.

Call us by phone

UK: 01902 214077
+44 (0) 1902 214077

Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.

Or if you prefer, see the FAQ below

    We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.

    All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.

    Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.

    All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.

    If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.

    If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:

    Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. Tracking number, proof of delivery.

    All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
    ---------
    Hi (Name),
    This is - SureLookIT.co.uk! Thanks for your order.
    Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
    ---------

    If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.

    We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.

    We deliver throughout the UK. Tracked and Insured, signature required delivery.

    Delivery information page to visit our Delivery information page.

    If you have not received your order within the time specified, please contact us at the contact details above.

    Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.

    If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.

    Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.

    We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.

    You can contact us by phone if you have any queries regarding your order.

    Yes, please contact us by phone, email or WhatsApp.

    Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.

    Delivery information page to visit our Returns and Refund information page.

    Delivery information page to visit our Returns and Refund information page.

    We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.

    If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.

    If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.


    Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.

    If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.

    If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.

    Manufacturer warranty period is specified on the product page.

    It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.

    Failure to read the terms and conditions will not exempt you from them.

    Support Hrs

    10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.

    Call us by phone

    UK: 01902 214077

    Email

    [email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.




Manufacturer Warranty Information

All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.

After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.

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