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Out of Stock
ASUS ROG Strix B850-E Gaming WiFi ATX AM5 motherboard with AMD B850, DDR5, Wi-Fi 7 and PCIe 5.0
£369.99
Special Offer!
RRP £406.99
Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing
UK VAT: Included
Dispatched from: Lutterworth, UK
MPN: 90MB1J60-M0EAY0
Manufacturer's Warranty: 1 Year
Availability: Out of Stock
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ASUS ROG Strix B850-E Gaming WiFi ATX AM5 motherboard with AMD B850, DDR5, Wi-Fi 7 and PCIe 5.0
Product Description
The ASUS ROG Strix B850-E Gaming WiFi, model 90MB1J60-M0EAY0, is an ATX motherboard built around the AMD B850 chipset and Socket AM5 platform. Designed for gaming and high-performance PC configurations, it supports AMD Ryzen 7000, Ryzen 8000 and Ryzen 9000 Series processors, with provision for one CPU. The board combines DDR5 memory support, PCIe 5.0 expansion, five M.2 sockets, SATA storage, high-speed USB connectivity, 2.5 Gigabit Ethernet, Wi-Fi 7, Bluetooth 5.4 and integrated 8-channel HD Audio in a 30.5 cm by 24.4 cm ATX format.
Four 288-pin DIMM slots accommodate as much as 192 GB of DDR5 SDRAM. Supported memory operates at up to 4000 MHz when overclocked, with a dual-channel memory architecture and AMD EXPO technology available for compatible configurations. The memory subsystem supports non-ECC memory as well as on-die ECC and uses unbuffered modules. ASUS OptiMem II and ASUS Enhanced Memory Profile, also known as AEMP, are among the motherboard's additional memory-related technologies.
Expansion and storage options are extensive. The board provides a PCIe 5.0 x16 slot together with a PCIe 4.0 x16 slot operating in x4 mode. Its five M.2 sockets comprise one socket accepting 2242, 2280 and 22110 M.2 Key M devices, one accepting 2242, 2260 and 2280 Key M devices, and three designed for 2280 Key M devices. Three M.2 connections operate through PCIe 5.0 and two through PCIe 4.0, with RAID 0, RAID 1 and RAID 10 supported across the specified PCIe storage interfaces. Four SATA-600 connectors provide additional storage connectivity and also support RAID 0, RAID 1 and RAID 10.
External connectivity covers both current high-speed peripherals and established USB devices. The rear interfaces include one USB4 connection, one USB-C 3.2 Gen 2x2 port, six USB 3.2 Gen 2 ports and four USB 2.0 ports. Internal headers extend the available connectivity with one USB-C 3.2 Gen 2 connection, two USB 3.2 Gen 1 connections and four USB 2.0 connections. Display connectivity consists of HDMI and DisplayPort, with onboard graphics functionality requiring a suitable CPU. The interface selection also includes 2.5 Gigabit Ethernet, S/PDIF output, a microphone mini-jack, an audio line-out mini-jack and two aerial connections.
Network connectivity is provided through an Intel I225-V network controller, with 2.5 Gigabit Ethernet available for wired networking. Wireless support covers IEEE 802.11a/b/g/n/ac/ax/be standards and includes Wi-Fi 7, while Bluetooth 5.4 provides connectivity for compatible Bluetooth devices. The combination gives the motherboard both wired and wireless networking options for gaming, streaming and other connected workloads.
Audio is handled by the Realtek ALC4080 codec in an 8-channel HD Audio configuration. The audio implementation complies with High Definition Audio and supports DTS Sound Unbound. ASUS also incorporates SupremeFX Shielding technology, a Savitech SV3H712 amplifier, jack retasking and audio jack detection technology as part of the motherboard's audio feature set, providing an integrated sound platform without requiring a separate sound card for the supplied functionality.
The motherboard incorporates a 16+2+2 phase power design with an 80A power stage alongside ASUS Extreme Engine Digi+, ASUS DIGI+ VRM, ASUS ProCool and 5K Black Metallic Capacitors. Cooling-related hardware includes an M.2 heatsink, a VRM heatsink design and a water pump header. Power is supplied through a 24-pin main power connector, one 4-pin ATX12V connector and two 8-pin ATX12V connectors.
ASUS includes a broad range of installation and DIY-oriented technologies intended to make component fitting, system setup and troubleshooting more accessible. ASUS Q-Design features include M.2 Q-Latch, PCIe Slot Q-Release, Q-LED, Q-DIMM, Q-Slot and Q-Code, while ASUS EZ DIY, ASUS SafeSlot, ASUS SafeDIMM, the pre-mounted I/O shield and the overall DIY Friendly Design provide additional builder-focused functionality. ASUS Aura Sync is included for compatible system personalisation, while ASUS TPU, or TurboV Processing Unit, forms part of the board's hardware feature set.
Firmware management uses an AMI BIOS with UEFI BIOS functionality. ASUS EZ Flash 3 is provided for firmware updating, while CrashFree BIOS 3 offers recovery functionality. BIOS FlashBack is supported through a dedicated BIOS FlashBack button and LED. Wake on LAN and wake on PME are available as sleep and wake features, adding remote or device-triggered wake capabilities where supported by the system configuration.
The supplied software collection includes ROG GameFirst VI, ROG CPU-Z, Sonic Radar III, Sonic Studio III, Armoury Crate, ASUS AURA Creator, ASUS AI Suite III, ASUS Turbo App, PC Cleaner, MyAsus, ASUS DriverHub, HWiNFO and ASUS Fan Xpert 4. The package also specifies AIDA64 Extreme with a 60-day trial, WinRAR as well as a 40-day WinRAR trial, Norton 360 for Gamers with a 60-day trial and a free trial of Adobe Creative Cloud.
Accessories supplied with the ASUS ROG Strix B850-E Gaming WiFi include two Serial ATA cables, an ASUS Wi-Fi Q-Antenna, cable ties, STRIX stickers, a ROG key chain, a ROG thank-you card, a thermal pad for an M.2 SSD and five M.2 rubber packages. The motherboard complies with FCC Part 15 Class B, VCCI Class B ITE, JATE, EU REACH, EU RoHS, UKCA and DisplayPort 1.4 standards.
Specifications
- Product name: ASUS ROG Strix B850-E Gaming WiFi
- Model / manufacturer part number: 90MB1J60-M0EAY0
- Manufacturer: ASUS
- Series: ROG Strix
- Product category: motherboard
- Form factor: ATX
- Chipset: AMD B850
- Processor socket: 1 x Socket AM5
- Maximum processor quantity: 1
- Compatible processors: AMD Ryzen 7000, Ryzen 8000 and Ryzen 9000 Series
- Onboard graphics: supported with a compatible CPU required
- Maximum RAM capacity: 192 GB
- Memory slots: 4 x 288-pin DIMM
- Memory technology: DDR5
- Memory speed: up to 4000 MHz (O.C.)
- Memory integrity support: non-ECC and on-die ECC
- Memory type: unbuffered
- Memory architecture: dual channel
- Memory features: AMD EXPO technology and ASUS Enhanced Memory Profile (AEMP)
- Expansion slot: 1 x PCIe 5.0 x16
- Expansion slot: 1 x PCIe 4.0 x16 operating in x4 mode
- M.2 socket: 1 x 2242/2280/22110 M.2 Key M
- M.2 socket: 1 x 2242/2260/2280 M.2 Key M
- M.2 sockets: 3 x 2280 M.2 Key M
- Total M.2 sockets: 5
- SATA storage: 4 x SATA-600 connectors using 7-pin Serial ATA
- SATA RAID support: RAID 0, RAID 1 and RAID 10
- PCIe 5.0 storage interfaces: 3 x M.2
- PCIe 5.0 M.2 RAID support: RAID 0, RAID 1 and RAID 10
- PCIe 4.0 storage interfaces: 2 x M.2
- PCIe 4.0 M.2 RAID support: RAID 0, RAID 1 and RAID 10
- Rear display interface: 1 x HDMI
- Rear display interface: 1 x DisplayPort
- Rear USB interface: 1 x USB4
- Rear USB interface: 1 x USB-C 3.2 Gen 2x2
- Rear USB interfaces: 6 x USB 3.2 Gen 2
- Rear USB interfaces: 4 x USB 2.0
- Internal USB interface: 1 x USB-C 3.2 Gen 2 header
- Internal USB interfaces: 2 x USB 3.2 Gen 1 headers
- Internal USB interfaces: 4 x USB 2.0 headers
- Internal audio interface: 1 x audio header
- Network interface: 1 x 2.5 Gigabit Ethernet LAN
- Network controller: Intel I225-V
- Wireless standards: IEEE 802.11a/b/g/n/ac/ax/be
- Wi-Fi: Wi-Fi 7
- Bluetooth: Bluetooth 5.4
- Aerial connections: 2
- Audio type: 8-channel HD Audio
- Audio codec: Realtek ALC4080
- Audio standards and technologies: High Definition Audio and DTS Sound Unbound
- Audio output interface: 1 x S/PDIF out
- Microphone interface: 1 x mini-jack
- Audio line-out interface: 1 x mini-jack
- Audio features: SupremeFX Shielding technology, Savitech SV3H712 amplifier, jack retasking and audio jack detection technology
- BIOS type: AMI
- BIOS features: UEFI BIOS and ASUS EZ Flash 3
- BIOS recovery and update features: CrashFree BIOS 3, BIOS FlashBack button and BIOS FlashBack LED
- Sleep and wake features: Wake on LAN (WOL) and wake on PME
- Power design: 16+2+2 phase power design
- Power stage: 80A
- Power-related technologies: ASUS Extreme Engine Digi+, ASUS DIGI+ VRM and ASUS ProCool
- Main power connector: 24-pin
- CPU power connectors: 1 x 4-pin ATX12V and 2 x 8-pin ATX12V
- Hardware features: ASUS OptiMem II, SupremeFX Shielding technology, Savitech SV3H712 amplifier, BIOS FlashBack button, water pump header, jack retasking, audio jack detection technology, ASUS Extreme Engine Digi+, 5K Black Metallic Capacitors, ASUS Q-Design, M.2 Q-Latch, PCIe Slot Q-Release, Q-LED, Q-DIMM, Q-Slot, M.2 heatsink, VRM heatsink design, ASUS EZ DIY, BIOS FlashBack LED, ASUS ProCool, pre-mounted I/O shield, ASUS SafeSlot, ASUS SafeDIMM, ASUS Aura Sync, ASUS TPU (TurboV Processing Unit), ASUS DIGI+ VRM, CrashFree BIOS 3, 16+2+2 Phase Power Design, 80A Power Stage, DIY Friendly Design, ASUS Enhanced Memory Profile (AEMP) and Q-Code
- Included accessories: thermal pad for M.2 SSD, ASUS Wi-Fi Q-Antenna, cable ties, ROG key chain, STRIX stickers, ROG thank-you card and 5 x M.2 rubber packages
- Included cables: 2 x Serial ATA cables
- Included software: ROG GameFirst VI, ROG CPU-Z, Sonic Radar III, Sonic Studio III, Armoury Crate, AIDA64 Extreme (60-day trial), ASUS AURA Creator, ASUS AI Suite III, ASUS Turbo App, PC Cleaner, MyAsus, WinRAR, ASUS DriverHub, HWiNFO, WinRAR (40-day trial), Norton 360 for Gamers (60-day trial), Adobe Creative Cloud (free trial) and ASUS Fan Xpert 4
- Compliance standards: FCC Part 15 Class B, VCCI Class B ITE, JATE, EU REACH, EU RoHS, UKCA and DisplayPort 1.4
- Width: 30.5 cm
- Depth: 24.4 cm
- Box contents: ASUS ROG Strix B850-E Gaming WiFi motherboard, 2 x Serial ATA cables, cable ties, STRIX stickers, ROG thank-you card, thermal pad for M.2 SSD, ROG key chain, ASUS Wi-Fi Q-Antenna and 5 x M.2 rubber packages
SureLookIT.com
ASUS ROG Strix B850-E Gaming WiFi ATX AM5 motherboard with AMD B850, DDR5, Wi-Fi 7 and PCIe 5.0
Product Description
The ASUS ROG Strix B850-E Gaming WiFi, model 90MB1J60-M0EAY0, is an ATX motherboard built around the AMD B850 chipset and Socket AM5 platform. Designed for gaming and high-performance PC configurations, it supports AMD Ryzen 7000, Ryzen 8000 and Ryzen 9000 Series processors, with provision for one CPU. The board combines DDR5 memory support, PCIe 5.0 expansion, five M.2 sockets, SATA storage, high-speed USB connectivity, 2.5 Gigabit Ethernet, Wi-Fi 7, Bluetooth 5.4 and integrated 8-channel HD Audio in a 30.5 cm by 24.4 cm ATX format.
Four 288-pin DIMM slots accommodate as much as 192 GB of DDR5 SDRAM. Supported memory operates at up to 4000 MHz when overclocked, with a dual-channel memory architecture and AMD EXPO technology available for compatible configurations. The memory subsystem supports non-ECC memory as well as on-die ECC and uses unbuffered modules. ASUS OptiMem II and ASUS Enhanced Memory Profile, also known as AEMP, are among the motherboard's additional memory-related technologies.
Expansion and storage options are extensive. The board provides a PCIe 5.0 x16 slot together with a PCIe 4.0 x16 slot operating in x4 mode. Its five M.2 sockets comprise one socket accepting 2242, 2280 and 22110 M.2 Key M devices, one accepting 2242, 2260 and 2280 Key M devices, and three designed for 2280 Key M devices. Three M.2 connections operate through PCIe 5.0 and two through PCIe 4.0, with RAID 0, RAID 1 and RAID 10 supported across the specified PCIe storage interfaces. Four SATA-600 connectors provide additional storage connectivity and also support RAID 0, RAID 1 and RAID 10.
External connectivity covers both current high-speed peripherals and established USB devices. The rear interfaces include one USB4 connection, one USB-C 3.2 Gen 2x2 port, six USB 3.2 Gen 2 ports and four USB 2.0 ports. Internal headers extend the available connectivity with one USB-C 3.2 Gen 2 connection, two USB 3.2 Gen 1 connections and four USB 2.0 connections. Display connectivity consists of HDMI and DisplayPort, with onboard graphics functionality requiring a suitable CPU. The interface selection also includes 2.5 Gigabit Ethernet, S/PDIF output, a microphone mini-jack, an audio line-out mini-jack and two aerial connections.
Network connectivity is provided through an Intel I225-V network controller, with 2.5 Gigabit Ethernet available for wired networking. Wireless support covers IEEE 802.11a/b/g/n/ac/ax/be standards and includes Wi-Fi 7, while Bluetooth 5.4 provides connectivity for compatible Bluetooth devices. The combination gives the motherboard both wired and wireless networking options for gaming, streaming and other connected workloads.
Audio is handled by the Realtek ALC4080 codec in an 8-channel HD Audio configuration. The audio implementation complies with High Definition Audio and supports DTS Sound Unbound. ASUS also incorporates SupremeFX Shielding technology, a Savitech SV3H712 amplifier, jack retasking and audio jack detection technology as part of the motherboard's audio feature set, providing an integrated sound platform without requiring a separate sound card for the supplied functionality.
The motherboard incorporates a 16+2+2 phase power design with an 80A power stage alongside ASUS Extreme Engine Digi+, ASUS DIGI+ VRM, ASUS ProCool and 5K Black Metallic Capacitors. Cooling-related hardware includes an M.2 heatsink, a VRM heatsink design and a water pump header. Power is supplied through a 24-pin main power connector, one 4-pin ATX12V connector and two 8-pin ATX12V connectors.
ASUS includes a broad range of installation and DIY-oriented technologies intended to make component fitting, system setup and troubleshooting more accessible. ASUS Q-Design features include M.2 Q-Latch, PCIe Slot Q-Release, Q-LED, Q-DIMM, Q-Slot and Q-Code, while ASUS EZ DIY, ASUS SafeSlot, ASUS SafeDIMM, the pre-mounted I/O shield and the overall DIY Friendly Design provide additional builder-focused functionality. ASUS Aura Sync is included for compatible system personalisation, while ASUS TPU, or TurboV Processing Unit, forms part of the board's hardware feature set.
Firmware management uses an AMI BIOS with UEFI BIOS functionality. ASUS EZ Flash 3 is provided for firmware updating, while CrashFree BIOS 3 offers recovery functionality. BIOS FlashBack is supported through a dedicated BIOS FlashBack button and LED. Wake on LAN and wake on PME are available as sleep and wake features, adding remote or device-triggered wake capabilities where supported by the system configuration.
The supplied software collection includes ROG GameFirst VI, ROG CPU-Z, Sonic Radar III, Sonic Studio III, Armoury Crate, ASUS AURA Creator, ASUS AI Suite III, ASUS Turbo App, PC Cleaner, MyAsus, ASUS DriverHub, HWiNFO and ASUS Fan Xpert 4. The package also specifies AIDA64 Extreme with a 60-day trial, WinRAR as well as a 40-day WinRAR trial, Norton 360 for Gamers with a 60-day trial and a free trial of Adobe Creative Cloud.
Accessories supplied with the ASUS ROG Strix B850-E Gaming WiFi include two Serial ATA cables, an ASUS Wi-Fi Q-Antenna, cable ties, STRIX stickers, a ROG key chain, a ROG thank-you card, a thermal pad for an M.2 SSD and five M.2 rubber packages. The motherboard complies with FCC Part 15 Class B, VCCI Class B ITE, JATE, EU REACH, EU RoHS, UKCA and DisplayPort 1.4 standards.
Specifications
- Product name: ASUS ROG Strix B850-E Gaming WiFi
- Model / manufacturer part number: 90MB1J60-M0EAY0
- Manufacturer: ASUS
- Series: ROG Strix
- Product category: motherboard
- Form factor: ATX
- Chipset: AMD B850
- Processor socket: 1 x Socket AM5
- Maximum processor quantity: 1
- Compatible processors: AMD Ryzen 7000, Ryzen 8000 and Ryzen 9000 Series
- Onboard graphics: supported with a compatible CPU required
- Maximum RAM capacity: 192 GB
- Memory slots: 4 x 288-pin DIMM
- Memory technology: DDR5
- Memory speed: up to 4000 MHz (O.C.)
- Memory integrity support: non-ECC and on-die ECC
- Memory type: unbuffered
- Memory architecture: dual channel
- Memory features: AMD EXPO technology and ASUS Enhanced Memory Profile (AEMP)
- Expansion slot: 1 x PCIe 5.0 x16
- Expansion slot: 1 x PCIe 4.0 x16 operating in x4 mode
- M.2 socket: 1 x 2242/2280/22110 M.2 Key M
- M.2 socket: 1 x 2242/2260/2280 M.2 Key M
- M.2 sockets: 3 x 2280 M.2 Key M
- Total M.2 sockets: 5
- SATA storage: 4 x SATA-600 connectors using 7-pin Serial ATA
- SATA RAID support: RAID 0, RAID 1 and RAID 10
- PCIe 5.0 storage interfaces: 3 x M.2
- PCIe 5.0 M.2 RAID support: RAID 0, RAID 1 and RAID 10
- PCIe 4.0 storage interfaces: 2 x M.2
- PCIe 4.0 M.2 RAID support: RAID 0, RAID 1 and RAID 10
- Rear display interface: 1 x HDMI
- Rear display interface: 1 x DisplayPort
- Rear USB interface: 1 x USB4
- Rear USB interface: 1 x USB-C 3.2 Gen 2x2
- Rear USB interfaces: 6 x USB 3.2 Gen 2
- Rear USB interfaces: 4 x USB 2.0
- Internal USB interface: 1 x USB-C 3.2 Gen 2 header
- Internal USB interfaces: 2 x USB 3.2 Gen 1 headers
- Internal USB interfaces: 4 x USB 2.0 headers
- Internal audio interface: 1 x audio header
- Network interface: 1 x 2.5 Gigabit Ethernet LAN
- Network controller: Intel I225-V
- Wireless standards: IEEE 802.11a/b/g/n/ac/ax/be
- Wi-Fi: Wi-Fi 7
- Bluetooth: Bluetooth 5.4
- Aerial connections: 2
- Audio type: 8-channel HD Audio
- Audio codec: Realtek ALC4080
- Audio standards and technologies: High Definition Audio and DTS Sound Unbound
- Audio output interface: 1 x S/PDIF out
- Microphone interface: 1 x mini-jack
- Audio line-out interface: 1 x mini-jack
- Audio features: SupremeFX Shielding technology, Savitech SV3H712 amplifier, jack retasking and audio jack detection technology
- BIOS type: AMI
- BIOS features: UEFI BIOS and ASUS EZ Flash 3
- BIOS recovery and update features: CrashFree BIOS 3, BIOS FlashBack button and BIOS FlashBack LED
- Sleep and wake features: Wake on LAN (WOL) and wake on PME
- Power design: 16+2+2 phase power design
- Power stage: 80A
- Power-related technologies: ASUS Extreme Engine Digi+, ASUS DIGI+ VRM and ASUS ProCool
- Main power connector: 24-pin
- CPU power connectors: 1 x 4-pin ATX12V and 2 x 8-pin ATX12V
- Hardware features: ASUS OptiMem II, SupremeFX Shielding technology, Savitech SV3H712 amplifier, BIOS FlashBack button, water pump header, jack retasking, audio jack detection technology, ASUS Extreme Engine Digi+, 5K Black Metallic Capacitors, ASUS Q-Design, M.2 Q-Latch, PCIe Slot Q-Release, Q-LED, Q-DIMM, Q-Slot, M.2 heatsink, VRM heatsink design, ASUS EZ DIY, BIOS FlashBack LED, ASUS ProCool, pre-mounted I/O shield, ASUS SafeSlot, ASUS SafeDIMM, ASUS Aura Sync, ASUS TPU (TurboV Processing Unit), ASUS DIGI+ VRM, CrashFree BIOS 3, 16+2+2 Phase Power Design, 80A Power Stage, DIY Friendly Design, ASUS Enhanced Memory Profile (AEMP) and Q-Code
- Included accessories: thermal pad for M.2 SSD, ASUS Wi-Fi Q-Antenna, cable ties, ROG key chain, STRIX stickers, ROG thank-you card and 5 x M.2 rubber packages
- Included cables: 2 x Serial ATA cables
- Included software: ROG GameFirst VI, ROG CPU-Z, Sonic Radar III, Sonic Studio III, Armoury Crate, AIDA64 Extreme (60-day trial), ASUS AURA Creator, ASUS AI Suite III, ASUS Turbo App, PC Cleaner, MyAsus, WinRAR, ASUS DriverHub, HWiNFO, WinRAR (40-day trial), Norton 360 for Gamers (60-day trial), Adobe Creative Cloud (free trial) and ASUS Fan Xpert 4
- Compliance standards: FCC Part 15 Class B, VCCI Class B ITE, JATE, EU REACH, EU RoHS, UKCA and DisplayPort 1.4
- Width: 30.5 cm
- Depth: 24.4 cm
- Box contents: ASUS ROG Strix B850-E Gaming WiFi motherboard, 2 x Serial ATA cables, cable ties, STRIX stickers, ROG thank-you card, thermal pad for M.2 SSD, ROG key chain, ASUS Wi-Fi Q-Antenna and 5 x M.2 rubber packages
SureLookIT.com
UK Delivery Information
We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.
UK Delivery Details
£6.99 — 1 to 3 working days
Fully tracked, fully insured, and signature required on delivery for added protection.
All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.
Delivery days and exclusions
Delivery working days are Monday to Friday (excluding bank and public holidays).
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phone
UK: 01902 214077
+44 (0) 1902 214077
Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.
We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
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Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.
All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.
If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.
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All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
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Hi (Name),
This is - SureLookIT.co.uk! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
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If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
We deliver throughout the UK. Tracked and Insured, signature required delivery.
to visit our Delivery information page.
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If you have not received your order within the time specified, please contact us at the contact details above.
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Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.
If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.
Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.
We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.
You can contact us by phone if you have any queries regarding your order.
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Yes, please contact us by phone, email or WhatsApp.
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Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.
to visit our Returns and Refund information page.
to visit our Returns and Refund information page.
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We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.
If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.
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If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.
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Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.
If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.
If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.
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Manufacturer warranty period is specified on the product page.
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It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
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Support Hrs
10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.
Call us by phone
UK: 01902 214077
[email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.
Manufacturer Warranty Information
All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.
After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.
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