As a proud online British Owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way

    We ensure customer peace of mind by utilising parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned business ethos.

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ASUS TUF GAMING A620AM-PLUS WIFI micro ATX AM5 motherboard with Wi-Fi 6, 2.5GbE and DDR5

£137.59

Special Offer! RRP £151.99

Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing

UK VAT: Included
Dispatched from: Lutterworth, UK
EAN/Barcode: 4711636231817
MPN: 90MB1MZ0-M0EAY0
Manufacturer's Warranty: 1 Year

Availability: In Stock




🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.


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🇬🇧 This product is shipped quickly from UK. Shop local with SureLookIT — British stock, British support.

Recent customer reviews from Trustpilot

SureLookIT Trustpilot Reviews

    As a proud online British owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way.

    We ensure customer peace of mind by utilising Secure parcel delivery with Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned Business ethos.

Description, delivery and Returns information    Description, Delivery & Returns information

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ASUS TUF GAMING A620AM-PLUS WIFI micro ATX AM5 motherboard with Wi-Fi 6, 2.5GbE and DDR5

Product Description

The ASUS TUF GAMING A620AM-PLUS WIFI, model 90MB1MZ0-M0EAY0, is a micro ATX motherboard designed around the AMD A620A chipset and Socket AM5 platform. It supports compatible AMD Ryzen 7000, 8000 and 9000 Series processors, with capacity for one processor. The board combines DDR5 memory support, PCIe expansion, SATA and M.2 storage connectivity, integrated wired and wireless networking, 8-channel HD Audio and a broad selection of external and internal connections in a 24.4 cm by 24.4 cm format.

Four 288-pin DIMM slots provide support for as much as 256 GB of unbuffered DDR5 memory using a dual-channel memory architecture. Supported memory integrity options include non-ECC, on-die ECC and ECC, while AMD EXPO technology is also supported. Memory can operate at speeds reaching 7600 MT/s when overclocked, giving users access to the higher DDR5 memory rates supported by the platform for demanding applications and gaming workloads.

Storage expansion is provided through four SATA-600 connectors and two M.2 sockets. One M.2 socket accepts 2242, 2260 and 2280 M.2 Key M devices, while the second is intended for 2280 M.2 Key M hardware. The M.2 storage interfaces use PCIe 4.0 connectivity. RAID 0, RAID 1, RAID 10 and RAID 5 support is specified across the SATA-600 and PCIe 4.0 storage interfaces, providing several available storage configuration options. ASUS also incorporates an M.2 Q-Latch as part of its installation-focused hardware features.

Expansion capabilities include one PCIe 4.0 x16 slot and one PCIe 3.0 x1 slot, alongside the CPU socket, four DIMM slots and two M.2 sockets. ASUS SafeSlot Core+, Q-Slot, Q-DIMM and Q-Design features are incorporated into the motherboard, while ASUS EZ DIY functionality is intended to make installation and system setup more accessible. Q-LED Core provides additional hardware functionality during the system-building process.

Networking is handled through both wired and wireless interfaces. The integrated LAN connection supports 2.5 Gigabit Ethernet, while wireless networking covers the 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac and 802.11ax standards, with 802.11ax providing Wi-Fi 6 connectivity. Bluetooth 5.3 is also included. Two aerial connections are provided at the rear, and an ASUS Wi-Fi moving aerial is supplied with the motherboard. TUF LANGuard is among the board's integrated hardware features.

The motherboard provides a varied selection of connections for displays and peripherals. Rear interfaces include one HDMI output, two DisplayPort outputs, two USB 3.2 Gen 1 ports and four USB 2.0 ports. There is also one 2.5 Gigabit Ethernet LAN connection, two aerial connections and a combined PS/2 keyboard and mouse interface. Analogue audio connections consist of microphone, line-in and line-out mini-jacks. Onboard graphics output is available when a processor with the required graphics capability is installed.

Additional connectivity is available through internal headers. These comprise one USB-C 3.2 Gen 1 header, two USB 3.2 Gen 1 headers and four USB 2.0 header connections, together with a serial header, an audio header and an SPDIF output header. The overall USB provision also includes two USB 3.2 Gen 2 ports as specified for the motherboard. This range of USB, display, networking, audio and internal connections allows compatible cases, peripherals and other components to be connected directly or through the appropriate system headers.

Audio is supplied by an integrated 8-channel HD Audio implementation compliant with the High Definition Audio standard. This is complemented by the rear microphone, audio line-in and audio line-out connections and the internal audio and SPDIF output headers, giving the motherboard both analogue audio connectivity and an internal digital audio output option.

Durability and protection are addressed through the collection of ASUS TUF Protection technologies built into the motherboard. These hardware features include ASUS DIGI+ VRM, ESD Guards, TUF LANGuard, overvoltage protection, ASUS SafeSlot Core+ and ASUS Stainless Steel Back I/O. The board also incorporates a VRM heatsink design. Together, these features form the motherboard's protection and construction package for a more resilient system platform.

Firmware is based on an AMI BIOS and includes UEFI BIOS functionality, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode. The motherboard supports Wake on LAN and wake on PME, as well as Preboot eXecution Environment functionality. A dedicated BIOS FlashBack button and BIOS FlashBack LED are also included among the hardware features, providing the board with ASUS BIOS FlashBack functionality.

ASUS Aura Sync is supported for compatible customizable lighting effects, while ASUS AURA Creator is included in the supplied software collection. Additional software comprises WinRAR, a 60-day trial of Norton 360 for Gamers, MyAsus, ASUS TUF GAMING CPU-Z, PC Cleaner, ASUS TurboV EVO Utility, ASUS AI Suite III, ASUS Fan Xpert 2+ and Armoury Crate.

Power is supplied to the motherboard through a 24-pin main power connector and an 8-pin ATX12V connector. The package includes two Serial ATA cables for compatible SATA storage devices, two M.2 screw packages, a TUF GAMING sticker, an ASUS Wi-Fi moving aerial and an I/O shield, in addition to the ASUS TUF GAMING A620AM-PLUS WIFI motherboard itself.

Specifications

  • Product name: ASUS TUF GAMING A620AM-PLUS WIFI
  • Model / manufacturer part number: 90MB1MZ0-M0EAY0
  • Manufacturer: ASUS
  • Series: TUF GAMING
  • Product type: motherboard
  • Form factor: micro ATX
  • Width: 24.4 cm
  • Depth: 24.4 cm
  • Chipset: AMD A620A
  • Processor socket: 1 x Socket AM5
  • Maximum processor quantity: 1
  • Compatible processors: AMD Ryzen 7000, 8000 and 9000 Series
  • Maximum memory capacity: 256 GB
  • Memory slots: 4 x 288-pin DIMM
  • Memory technology: DDR5 SDRAM
  • Memory architecture: dual channel
  • Maximum specified memory speed: 7600 MT/s when overclocked (O.C.)
  • Memory integrity support: non-ECC, on-die ECC and ECC
  • Memory type: unbuffered
  • Memory feature: AMD EXPO technology
  • Expansion slot: 1 x PCIe 4.0 x16
  • Expansion slot: 1 x PCIe 3.0 x1
  • M.2 socket: 1 x M.2 Key M supporting 2242, 2260 and 2280 devices
  • M.2 socket: 1 x M.2 Key M supporting 2280 devices
  • Storage ports: 4 x SATA-600
  • M.2 storage connections: 2 x M.2 using PCIe 4.0
  • SATA connectors: 4 x 7-pin Serial ATA
  • SATA RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • PCIe 4.0 M.2 RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • USB / FireWire provision: 2 x USB 3.2 Gen 2, 4 x USB 2.0, plus 1 x USB-C 3.2 Gen 1, 2 x USB 3.2 Gen 1 and 4 x USB 2.0 through headers
  • Rear display interface: 1 x HDMI
  • Rear display interfaces: 2 x DisplayPort
  • Rear USB interfaces: 2 x USB 3.2 Gen 1
  • Rear USB interfaces: 4 x USB 2.0
  • LAN interface: 1 x 2.5 Gigabit Ethernet
  • Wireless aerial interfaces: 2 x aerial
  • Legacy peripheral interface: 1 x PS/2 keyboard / mouse
  • Microphone interface: 1 x mini-jack
  • Audio line-in interface: 1 x mini-jack
  • Audio line-out interface: 1 x mini-jack
  • Internal USB-C interface: 1 x USB-C 3.2 Gen 1 header
  • Internal USB interfaces: 2 x USB 3.2 Gen 1 headers
  • Internal USB interfaces: 4 x USB 2.0 headers
  • Internal serial interface: 1 x serial header
  • Internal audio interface: 1 x audio header
  • Internal digital audio interface: 1 x SPDIF output header
  • Onboard graphics: supported with a CPU providing the required graphics capability
  • Audio type: HD Audio, 8-channel
  • Audio standard: High Definition Audio
  • Wired networking: 2.5 Gigabit Ethernet
  • Wireless networking standards: IEEE 802.11a/b/g/n/ac/ax
  • Wi-Fi generation: Wi-Fi 6
  • Bluetooth: Bluetooth 5.3
  • BIOS type: AMI
  • BIOS features: UEFI BIOS, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode
  • Sleep / wake functionality: Wake on LAN (WOL) and wake on PME
  • Hardware feature: Preboot eXecution Environment (PXE)
  • Hardware feature: ASUS TUF Protection
  • Hardware feature: ASUS DIGI+ VRM
  • Hardware feature: ESD Guards
  • Hardware feature: TUF LANGuard
  • Hardware feature: overvoltage protection
  • Hardware feature: ASUS SafeSlot Core+
  • Hardware feature: ASUS Stainless Steel Back I/O
  • Hardware feature: ASUS Q-Design
  • Hardware feature: M.2 Q-Latch
  • Hardware feature: Q-DIMM
  • Hardware feature: Q-LED Core
  • Hardware feature: Q-Slot
  • Hardware feature: VRM heatsink design
  • Hardware feature: ASUS EZ DIY
  • Hardware feature: BIOS FlashBack button
  • Hardware feature: BIOS FlashBack LED
  • Lighting feature: ASUS Aura Sync
  • Power connector: 24-pin main power connector
  • CPU power connector: 8-pin ATX12V connector
  • Included accessory: 2 x M.2 screw package
  • Included accessory: TUF GAMING sticker
  • Included accessory: ASUS Wi-Fi moving aerial
  • Included accessory: I/O shield
  • Included cables: 2 x Serial ATA cable
  • Included software: WinRAR
  • Included software: Norton 360 for Gamers, 60-day trial
  • Included software: MyAsus
  • Included software: ASUS TUF GAMING CPU-Z
  • Included software: PC Cleaner
  • Included software: ASUS TurboV EVO Utility
  • Included software: ASUS AI Suite III
  • Included software: ASUS Fan Xpert 2+
  • Included software: ASUS AURA Creator
  • Included software: Armoury Crate
  • Box contents: ASUS TUF GAMING A620AM-PLUS WIFI motherboard, 2 x Serial ATA cables, I/O shield, ASUS Wi-Fi moving aerial, 2 x M.2 screw packages and TUF GAMING sticker

SureLookIT.com

ASUS TUF GAMING A620AM-PLUS WIFI micro ATX AM5 motherboard with Wi-Fi 6, 2.5GbE and DDR5

Product Description

The ASUS TUF GAMING A620AM-PLUS WIFI, model 90MB1MZ0-M0EAY0, is a micro ATX motherboard designed around the AMD A620A chipset and Socket AM5 platform. It supports compatible AMD Ryzen 7000, 8000 and 9000 Series processors, with capacity for one processor. The board combines DDR5 memory support, PCIe expansion, SATA and M.2 storage connectivity, integrated wired and wireless networking, 8-channel HD Audio and a broad selection of external and internal connections in a 24.4 cm by 24.4 cm format.

Four 288-pin DIMM slots provide support for as much as 256 GB of unbuffered DDR5 memory using a dual-channel memory architecture. Supported memory integrity options include non-ECC, on-die ECC and ECC, while AMD EXPO technology is also supported. Memory can operate at speeds reaching 7600 MT/s when overclocked, giving users access to the higher DDR5 memory rates supported by the platform for demanding applications and gaming workloads.

Storage expansion is provided through four SATA-600 connectors and two M.2 sockets. One M.2 socket accepts 2242, 2260 and 2280 M.2 Key M devices, while the second is intended for 2280 M.2 Key M hardware. The M.2 storage interfaces use PCIe 4.0 connectivity. RAID 0, RAID 1, RAID 10 and RAID 5 support is specified across the SATA-600 and PCIe 4.0 storage interfaces, providing several available storage configuration options. ASUS also incorporates an M.2 Q-Latch as part of its installation-focused hardware features.

Expansion capabilities include one PCIe 4.0 x16 slot and one PCIe 3.0 x1 slot, alongside the CPU socket, four DIMM slots and two M.2 sockets. ASUS SafeSlot Core+, Q-Slot, Q-DIMM and Q-Design features are incorporated into the motherboard, while ASUS EZ DIY functionality is intended to make installation and system setup more accessible. Q-LED Core provides additional hardware functionality during the system-building process.

Networking is handled through both wired and wireless interfaces. The integrated LAN connection supports 2.5 Gigabit Ethernet, while wireless networking covers the 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac and 802.11ax standards, with 802.11ax providing Wi-Fi 6 connectivity. Bluetooth 5.3 is also included. Two aerial connections are provided at the rear, and an ASUS Wi-Fi moving aerial is supplied with the motherboard. TUF LANGuard is among the board's integrated hardware features.

The motherboard provides a varied selection of connections for displays and peripherals. Rear interfaces include one HDMI output, two DisplayPort outputs, two USB 3.2 Gen 1 ports and four USB 2.0 ports. There is also one 2.5 Gigabit Ethernet LAN connection, two aerial connections and a combined PS/2 keyboard and mouse interface. Analogue audio connections consist of microphone, line-in and line-out mini-jacks. Onboard graphics output is available when a processor with the required graphics capability is installed.

Additional connectivity is available through internal headers. These comprise one USB-C 3.2 Gen 1 header, two USB 3.2 Gen 1 headers and four USB 2.0 header connections, together with a serial header, an audio header and an SPDIF output header. The overall USB provision also includes two USB 3.2 Gen 2 ports as specified for the motherboard. This range of USB, display, networking, audio and internal connections allows compatible cases, peripherals and other components to be connected directly or through the appropriate system headers.

Audio is supplied by an integrated 8-channel HD Audio implementation compliant with the High Definition Audio standard. This is complemented by the rear microphone, audio line-in and audio line-out connections and the internal audio and SPDIF output headers, giving the motherboard both analogue audio connectivity and an internal digital audio output option.

Durability and protection are addressed through the collection of ASUS TUF Protection technologies built into the motherboard. These hardware features include ASUS DIGI+ VRM, ESD Guards, TUF LANGuard, overvoltage protection, ASUS SafeSlot Core+ and ASUS Stainless Steel Back I/O. The board also incorporates a VRM heatsink design. Together, these features form the motherboard's protection and construction package for a more resilient system platform.

Firmware is based on an AMI BIOS and includes UEFI BIOS functionality, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode. The motherboard supports Wake on LAN and wake on PME, as well as Preboot eXecution Environment functionality. A dedicated BIOS FlashBack button and BIOS FlashBack LED are also included among the hardware features, providing the board with ASUS BIOS FlashBack functionality.

ASUS Aura Sync is supported for compatible customizable lighting effects, while ASUS AURA Creator is included in the supplied software collection. Additional software comprises WinRAR, a 60-day trial of Norton 360 for Gamers, MyAsus, ASUS TUF GAMING CPU-Z, PC Cleaner, ASUS TurboV EVO Utility, ASUS AI Suite III, ASUS Fan Xpert 2+ and Armoury Crate.

Power is supplied to the motherboard through a 24-pin main power connector and an 8-pin ATX12V connector. The package includes two Serial ATA cables for compatible SATA storage devices, two M.2 screw packages, a TUF GAMING sticker, an ASUS Wi-Fi moving aerial and an I/O shield, in addition to the ASUS TUF GAMING A620AM-PLUS WIFI motherboard itself.

Specifications

  • Product name: ASUS TUF GAMING A620AM-PLUS WIFI
  • Model / manufacturer part number: 90MB1MZ0-M0EAY0
  • Manufacturer: ASUS
  • Series: TUF GAMING
  • Product type: motherboard
  • Form factor: micro ATX
  • Width: 24.4 cm
  • Depth: 24.4 cm
  • Chipset: AMD A620A
  • Processor socket: 1 x Socket AM5
  • Maximum processor quantity: 1
  • Compatible processors: AMD Ryzen 7000, 8000 and 9000 Series
  • Maximum memory capacity: 256 GB
  • Memory slots: 4 x 288-pin DIMM
  • Memory technology: DDR5 SDRAM
  • Memory architecture: dual channel
  • Maximum specified memory speed: 7600 MT/s when overclocked (O.C.)
  • Memory integrity support: non-ECC, on-die ECC and ECC
  • Memory type: unbuffered
  • Memory feature: AMD EXPO technology
  • Expansion slot: 1 x PCIe 4.0 x16
  • Expansion slot: 1 x PCIe 3.0 x1
  • M.2 socket: 1 x M.2 Key M supporting 2242, 2260 and 2280 devices
  • M.2 socket: 1 x M.2 Key M supporting 2280 devices
  • Storage ports: 4 x SATA-600
  • M.2 storage connections: 2 x M.2 using PCIe 4.0
  • SATA connectors: 4 x 7-pin Serial ATA
  • SATA RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • PCIe 4.0 M.2 RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • USB / FireWire provision: 2 x USB 3.2 Gen 2, 4 x USB 2.0, plus 1 x USB-C 3.2 Gen 1, 2 x USB 3.2 Gen 1 and 4 x USB 2.0 through headers
  • Rear display interface: 1 x HDMI
  • Rear display interfaces: 2 x DisplayPort
  • Rear USB interfaces: 2 x USB 3.2 Gen 1
  • Rear USB interfaces: 4 x USB 2.0
  • LAN interface: 1 x 2.5 Gigabit Ethernet
  • Wireless aerial interfaces: 2 x aerial
  • Legacy peripheral interface: 1 x PS/2 keyboard / mouse
  • Microphone interface: 1 x mini-jack
  • Audio line-in interface: 1 x mini-jack
  • Audio line-out interface: 1 x mini-jack
  • Internal USB-C interface: 1 x USB-C 3.2 Gen 1 header
  • Internal USB interfaces: 2 x USB 3.2 Gen 1 headers
  • Internal USB interfaces: 4 x USB 2.0 headers
  • Internal serial interface: 1 x serial header
  • Internal audio interface: 1 x audio header
  • Internal digital audio interface: 1 x SPDIF output header
  • Onboard graphics: supported with a CPU providing the required graphics capability
  • Audio type: HD Audio, 8-channel
  • Audio standard: High Definition Audio
  • Wired networking: 2.5 Gigabit Ethernet
  • Wireless networking standards: IEEE 802.11a/b/g/n/ac/ax
  • Wi-Fi generation: Wi-Fi 6
  • Bluetooth: Bluetooth 5.3
  • BIOS type: AMI
  • BIOS features: UEFI BIOS, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode
  • Sleep / wake functionality: Wake on LAN (WOL) and wake on PME
  • Hardware feature: Preboot eXecution Environment (PXE)
  • Hardware feature: ASUS TUF Protection
  • Hardware feature: ASUS DIGI+ VRM
  • Hardware feature: ESD Guards
  • Hardware feature: TUF LANGuard
  • Hardware feature: overvoltage protection
  • Hardware feature: ASUS SafeSlot Core+
  • Hardware feature: ASUS Stainless Steel Back I/O
  • Hardware feature: ASUS Q-Design
  • Hardware feature: M.2 Q-Latch
  • Hardware feature: Q-DIMM
  • Hardware feature: Q-LED Core
  • Hardware feature: Q-Slot
  • Hardware feature: VRM heatsink design
  • Hardware feature: ASUS EZ DIY
  • Hardware feature: BIOS FlashBack button
  • Hardware feature: BIOS FlashBack LED
  • Lighting feature: ASUS Aura Sync
  • Power connector: 24-pin main power connector
  • CPU power connector: 8-pin ATX12V connector
  • Included accessory: 2 x M.2 screw package
  • Included accessory: TUF GAMING sticker
  • Included accessory: ASUS Wi-Fi moving aerial
  • Included accessory: I/O shield
  • Included cables: 2 x Serial ATA cable
  • Included software: WinRAR
  • Included software: Norton 360 for Gamers, 60-day trial
  • Included software: MyAsus
  • Included software: ASUS TUF GAMING CPU-Z
  • Included software: PC Cleaner
  • Included software: ASUS TurboV EVO Utility
  • Included software: ASUS AI Suite III
  • Included software: ASUS Fan Xpert 2+
  • Included software: ASUS AURA Creator
  • Included software: Armoury Crate
  • Box contents: ASUS TUF GAMING A620AM-PLUS WIFI motherboard, 2 x Serial ATA cables, I/O shield, ASUS Wi-Fi moving aerial, 2 x M.2 screw packages and TUF GAMING sticker

SureLookIT.com

UK Delivery Information

We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.

UK Delivery Details

£6.99 — 1 to 3 working days

Fully tracked, fully insured, and signature required on delivery for added protection.

All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.

Delivery days and exclusions

Delivery working days are Monday to Friday (excluding bank and public holidays).

Security and privacy:

We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.

Call us by phone

UK: 01902 214077
+44 (0) 1902 214077

Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.

Or if you prefer, see the FAQ below

    We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.

    All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.

    Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.

    All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.

    If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.

    If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:

    Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. Tracking number, proof of delivery.

    All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
    ---------
    Hi (Name),
    This is - SureLookIT.co.uk! Thanks for your order.
    Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
    ---------

    If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.

    We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.

    We deliver throughout the UK. Tracked and Insured, signature required delivery.

    Delivery information page to visit our Delivery information page.

    If you have not received your order within the time specified, please contact us at the contact details above.

    Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.

    If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.

    Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.

    We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.

    You can contact us by phone if you have any queries regarding your order.

    Yes, please contact us by phone, email or WhatsApp.

    Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.

    Delivery information page to visit our Returns and Refund information page.

    Delivery information page to visit our Returns and Refund information page.

    We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.

    If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.

    If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.


    Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.

    If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.

    If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.

    Manufacturer warranty period is specified on the product page.

    It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.

    Failure to read the terms and conditions will not exempt you from them.

    Support Hrs

    10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.

    Call us by phone

    UK: 01902 214077

    Email

    [email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.




Manufacturer Warranty Information

All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.

After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.

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