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Ireland Store
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As a proud online British Owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.
- We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.
- Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way
- We ensure customer peace of mind by utilising parcel delivery with Signature Required, tracking and insurance included for added security.
- In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.
- Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned business ethos.
Out of Stock
Google Pixel 10 Pro XL. 5G. 16GB, 512GB. 6.8". OLED. Sim-Free. Dual-SIM. Gemini AI. Moonstone
£1,269.99
Special Offer!
RRP £1,460.99
Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing
UK VAT: Included
Dispatched from: Lutterworth, UK
MPN: GA10440-GB
Manufacturer's Warranty: 2 Year
Availability: Out of Stock
People also bought
Google Pixel 10 Pro XL - 5G Smartphone
Model: GA10440-GB
Overview
The Google Pixel 10 Pro XL provides a smartphone experience with its features and performance capabilities. Equipped with a 6.8-inch LTPO OLED display, this device offers vibrant colors and vivid clarity thanks to a resolution of 2992 x 1344 pixels. The refresh rate varies from 1 to 120 Hz, ensuring a smooth viewing experience whether browsing or streaming content. Its robust 5200 mAh battery supports Pixelsnap Wireless Charging, providing long battery life with 1000 cycles of efficiency, while allowing for seamless charging convenience.
Capture photos with an advanced camera system featuring three rear cameras, including a 50 megapixel wide camera and a 48 megapixel ultra-wide lens, enabling creative versatility with features like Night Sight and Pro Res Zoom up to 100x. The Google Tensor G5 processor, combined with 16 GB of RAM, ensures performance for multitasking and running demanding applications. Security is prioritized through the Titan M2 Security Module and end-to-end security features designed by Google, ensuring photos and data are protected. Overall, the Google Pixel 10 Pro XL is built to provide users with technology and a secure, efficient mobile experience.
Key Features
- 6.8-inch LTPO OLED display for vibrant visuals
- 5200 mAh battery with wireless charging capabilities
- Three rear cameras for diverse photography options
- Google Tensor G5 processor for fast performance
- Robust security features designed by Google
Product Features
Display Technology
The Google Pixel 10 Pro XL features a 6.8-inch LTPO OLED display that supports HDR with a maximum brightness of 3300 cd/m². A smooth refresh rate ranging from 1 to 120 Hz allows for adaptable visuals, enhancing the user experience during scrolling and gaming.
Battery Life
Its 5200 mAh battery is designed for long-lasting usage, offering 1000 cycles and enabling up to 2919 minutes of battery life per cycle. The device also supports Pixelsnap Wireless Charging to make recharging straightforward and efficient.
Camera System
Featuring a triple camera setup with a 50 megapixel main lens, along with a 48 megapixel ultra-wide and a 48 megapixel telephoto lens, the Pixel 10 Pro XL allows users to take high-quality photos and videos. It includes features like Night Sight and Pro Res Zoom, expanding creative possibilities.
Processing Capabilities
Powered by the Google Tensor G5 processor and 16 GB of RAM, the Pixel 10 Pro XL ensures smooth multitasking and quick access to applications. This combination allows users to run demanding apps effortlessly.
Security Features
The device is equipped with security measures, including the Titan M2 Security Module and various protective features designed by Google. These elements work together to safeguard personal information and enhance user confidence.
Main Specification
- Product Description: Google Pixel 10 Pro XL - Moonstone - 5G smartphone - 512 GB - GSM
- Product Type: 5G smartphone
- Manufacturer Model Number: G45RY
- Display: OLED display - 2992 x 1344 pixels - 6.8" - 486 ppi - (120 Hz) - 20:9 - LTPO OLED - HDR - Corning Gorilla Glass Victus 2
- Processor: Google Tensor G5 - with Titan M2 security
- Memory: RAM 16 GB / 512 GB
- Operating System: Android 16
- Main Camera: 50 MP wide-angle lens - f/1.68 - automatic laser autofocus
- Second Camera: 48 MP ultra wide-angle lens - f/1.7
- Third Camera: 48 MP telephoto lens - 5x optical zoom - f/2.8
- Front Camera: 42 MP ultra wide-angle lens - f/2.2 - automatic
- SIM Card: Dual-SIM - nano SIM, eSIM
- Wireless Interface: UWB, Bluetooth, Wi-Fi 7, NFC
- Security Devices: Face recognition, fingerprint reader
- Connectors: USB-C
- Wireless Charging Standards: Pixelsnap Wireless Charging
- Protection: Scratch-resistant, water-resistant, dust-resistant, fingerprint-resistant
- Colour: Moonstone
- Dimensions (WxDxH): 76.6 mm x 8.5 mm x 162.8 mm
- Weight: 232 g
- SAR: 0.99 W/kg (head) ¦ 1.39 W/kg (body) ¦ 2.79 W/kg (limb)
- Warranty: 2-year warranty
Extended Specification
General
- Product Type: Smartphone
- Manufacturer Model Number: G45RY
- Form Factor: Touch
- Protection: Scratch-resistant, water-resistant, dust-resistant, fingerprint-resistant
- Width: 76.6 mm
- Depth: 8.5 mm
- Height: 162.8 mm
- Weight: 232 g
- Body Colour: Moonstone
- Body Material: Polished aluminium frame, Corning Gorilla Glass Victus 2
Memory
- RAM: 16 GB
- Internal Memory Capacity: 512 GB
Manufacturer Warranty
- Service & Support: Limited warranty - 2 years
Processor
- Type: Google Tensor G5 - with Titan M2 security
Miscellaneous
- Ingress Protection Rating: IP68
- Repeated Free Fall Reliability: Class A
- Compliant Standards: Qi2, IP68, HAC, FCC
- Included Accessories: SIM card removal tool, USB-C to USB-C cable (1 m)
Display
- Type: OLED display
- Technology: LTPO OLED
- Size: 6.8"
- Resolution: 2992 x 1344 pixels
- Pixel Density: 486 ppi
- Aspect Ratio: 20:9
- Max Brightness: 3300 cd/m²
- Colour Depth: 16.7 million colours
- HDR: Yes
- Refresh Rate: 120 Hz
- Contrast Ratio: 2000000:1
- Protection: Corning Gorilla Glass Victus 2
- Features: Super Actua display, Smooth Display (1 to 120 Hz)
Battery
- Capacity: 5200 mAh
- Wireless Charging: Yes
- Wireless Charging Standards: Pixelsnap Wireless Charging
- Endurance per Cycle: 2919 min
- Endurance in Cycles: 1000
- Run Time Details: Mixed usage up to 24 hrs ¦ Extreme Battery Saver up to 100 hrs
Communications
- Data Transmission: EDGE, HSDPA, HSPA+, LTE, 5G NR FR1
- 2G Band: 850/900/1800/1900 GSM
- 3G UMTS Bands: 1, 2, 4, 5, 8
- 4G LTE Bands: 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 21, 25, 26, 28, 29, 30, 32, 38, 39, 40, 41, 42, 48, 66, 71, 75
- 5G NR Bands: n1, n2, n3, n5, n7, n8, n12, n14, n20, n28, n38, n41, n66, n71, n75, n76, n77, n78, n79, n40, n25, n26, n30
- Wireless Interface: UWB, Bluetooth 6.0, Wi-Fi 7 (802.11a/b/g/n/ac/ax/be), NFC
Connections
- Connector Type: USB Type-C - 24 pin
Phone Features
- Sensors: Flicker sensor, spectral sensor, accelerometer, ambient light, proximity, barometer, magnetometer, gyro, temperature sensor
- Security Devices: Face recognition, fingerprint reader
- Security Technology: Face Unlock
- Additional Features: Built-in VPN powered by Google One, End-to-end security, Tensor security core, anti-phishing, anti-malware, Titan M2 Security Module, Google AI, Gemini Nano, Gemini Live, Gemini Apps, Pixel Screenshots, Magic Cue, Circle to Search, Live Translate, Call Assist, 7 generations of OS upgrades, Emergency SOS, Crisis alerts, Car Crash Detection, Safety Check, Emergency Location Service, Emergency contacts and medical info, Theft protection, dual stereo speakers, 3 microphones, Noise suppression, MIMO technology, Fast Charging, Thread networking, Feature Drop updates, Trusty TEE, Google Cast, 7 years of Security Updates
Cellular
- Technology: WCDMA (UMTS) / GSM
- Mobile Broadband: 5G
- Operating System: Android 16
- Intelligent Assistant: Google Gemini
- Navigation: GPS, GLONASS, BeiDou, Galileo, QZSS, NavIC, Dual Band GNSS
- SIM Card: Nano SIM, eSIM
- SIM Card Qty: Dual-SIM
- Input Device: Multi-touch
Media Player
- Supported Video Standards: H.264 AVC, H.265 HEVC, AV1, VP9
- Sound Enhancements: Spatial audio
Front Camera
- Resolution: 42 MP
- Lens: Ultra wide-angle f/2.2
- Focus: Automatic
- Field of View: 103°
- Video Resolutions: 4K at 30/60 fps
- Features: Dual PD
Main Camera
- Resolution: 50 MP
- Sensor Size: 1/1.3"
- OIS: Yes
- Lens: Wide-angle f/1.68
- FoV: 82°
- Laser Auto Focus: Yes
- Special Effects: Resize/Move Subjects, Portrait Blur
- Modes: High-res, Add Me, Macro Focus, Night Sight, astro mode, Portrait Mode, Face Unblur, Auto Unblur, Long Exposure, Action Pan, Real Tone, Panorama, Auto Best Take, Frequent Faces, Top Shot, Auto Frame, Reimagine, Sky, Magic Eraser, Photo Unblur, Zoom Enhance, Portrait Light, Night Sight Video, Audio Magic Eraser, Macro Focus video, Cinematic Blur, Cinematic Pan, Slow motion 240fps
- Light Source: LED Flash
- Video Resolutions: 8K UHD at 24/30 fps (Video Boost), 4K at 24/30/60 fps, 1080p at 24/30/60 fps
- Video Features: Octa PD Quad Bayer, LDAF, Pro controls, Camera Coach, Pixel Studio, Dual Exposure, Super Res Zoom Video 20x, Video Boost, 10-bit 4K HDR, 4K Timelapse with stabilisation, Cinematic Pan stabilisation, Fused stabilisation, 1080p Active stabilisation, Audio zoom, Wind noise reduction, Stereo Recording, HEVC, AVC
Second Camera
- Resolution: 48 MP
- Sensor Size: 1/2.55"
- Lens: Ultra wide-angle f/1.7
- FoV: 123°
- Modes: Macro Focus
- Features: Quad Bayer PD ultrawide camera
Third Camera
- Resolution: 48 MP
- Sensor Size: 1/2.55"
- Optical Zoom: 5x
- OIS: Yes
- Lens: Telephoto f/2.8
- FoV: 22°
- Features: Pro Res Zoom up to 100x, Quad Bayer PD telephoto camera
Sustainability Information
- Repairability Class: Class B
- Product Recycled Content: 29% recycled materials
- Packaging Recycled Content: 100% plastic-free
SureLookIT.com
Google Pixel 10 Pro XL - 5G Smartphone
Model: GA10440-GB
Overview
The Google Pixel 10 Pro XL provides a smartphone experience with its features and performance capabilities. Equipped with a 6.8-inch LTPO OLED display, this device offers vibrant colors and vivid clarity thanks to a resolution of 2992 x 1344 pixels. The refresh rate varies from 1 to 120 Hz, ensuring a smooth viewing experience whether browsing or streaming content. Its robust 5200 mAh battery supports Pixelsnap Wireless Charging, providing long battery life with 1000 cycles of efficiency, while allowing for seamless charging convenience.
Capture photos with an advanced camera system featuring three rear cameras, including a 50 megapixel wide camera and a 48 megapixel ultra-wide lens, enabling creative versatility with features like Night Sight and Pro Res Zoom up to 100x. The Google Tensor G5 processor, combined with 16 GB of RAM, ensures performance for multitasking and running demanding applications. Security is prioritized through the Titan M2 Security Module and end-to-end security features designed by Google, ensuring photos and data are protected. Overall, the Google Pixel 10 Pro XL is built to provide users with technology and a secure, efficient mobile experience.
Key Features
- 6.8-inch LTPO OLED display for vibrant visuals
- 5200 mAh battery with wireless charging capabilities
- Three rear cameras for diverse photography options
- Google Tensor G5 processor for fast performance
- Robust security features designed by Google
Product Features
Display Technology
The Google Pixel 10 Pro XL features a 6.8-inch LTPO OLED display that supports HDR with a maximum brightness of 3300 cd/m². A smooth refresh rate ranging from 1 to 120 Hz allows for adaptable visuals, enhancing the user experience during scrolling and gaming.
Battery Life
Its 5200 mAh battery is designed for long-lasting usage, offering 1000 cycles and enabling up to 2919 minutes of battery life per cycle. The device also supports Pixelsnap Wireless Charging to make recharging straightforward and efficient.
Camera System
Featuring a triple camera setup with a 50 megapixel main lens, along with a 48 megapixel ultra-wide and a 48 megapixel telephoto lens, the Pixel 10 Pro XL allows users to take high-quality photos and videos. It includes features like Night Sight and Pro Res Zoom, expanding creative possibilities.
Processing Capabilities
Powered by the Google Tensor G5 processor and 16 GB of RAM, the Pixel 10 Pro XL ensures smooth multitasking and quick access to applications. This combination allows users to run demanding apps effortlessly.
Security Features
The device is equipped with security measures, including the Titan M2 Security Module and various protective features designed by Google. These elements work together to safeguard personal information and enhance user confidence.
Main Specification
- Product Description: Google Pixel 10 Pro XL - Moonstone - 5G smartphone - 512 GB - GSM
- Product Type: 5G smartphone
- Manufacturer Model Number: G45RY
- Display: OLED display - 2992 x 1344 pixels - 6.8" - 486 ppi - (120 Hz) - 20:9 - LTPO OLED - HDR - Corning Gorilla Glass Victus 2
- Processor: Google Tensor G5 - with Titan M2 security
- Memory: RAM 16 GB / 512 GB
- Operating System: Android 16
- Main Camera: 50 MP wide-angle lens - f/1.68 - automatic laser autofocus
- Second Camera: 48 MP ultra wide-angle lens - f/1.7
- Third Camera: 48 MP telephoto lens - 5x optical zoom - f/2.8
- Front Camera: 42 MP ultra wide-angle lens - f/2.2 - automatic
- SIM Card: Dual-SIM - nano SIM, eSIM
- Wireless Interface: UWB, Bluetooth, Wi-Fi 7, NFC
- Security Devices: Face recognition, fingerprint reader
- Connectors: USB-C
- Wireless Charging Standards: Pixelsnap Wireless Charging
- Protection: Scratch-resistant, water-resistant, dust-resistant, fingerprint-resistant
- Colour: Moonstone
- Dimensions (WxDxH): 76.6 mm x 8.5 mm x 162.8 mm
- Weight: 232 g
- SAR: 0.99 W/kg (head) ¦ 1.39 W/kg (body) ¦ 2.79 W/kg (limb)
- Warranty: 2-year warranty
Extended Specification
General
- Product Type: Smartphone
- Manufacturer Model Number: G45RY
- Form Factor: Touch
- Protection: Scratch-resistant, water-resistant, dust-resistant, fingerprint-resistant
- Width: 76.6 mm
- Depth: 8.5 mm
- Height: 162.8 mm
- Weight: 232 g
- Body Colour: Moonstone
- Body Material: Polished aluminium frame, Corning Gorilla Glass Victus 2
Memory
- RAM: 16 GB
- Internal Memory Capacity: 512 GB
Manufacturer Warranty
- Service & Support: Limited warranty - 2 years
Processor
- Type: Google Tensor G5 - with Titan M2 security
Miscellaneous
- Ingress Protection Rating: IP68
- Repeated Free Fall Reliability: Class A
- Compliant Standards: Qi2, IP68, HAC, FCC
- Included Accessories: SIM card removal tool, USB-C to USB-C cable (1 m)
Display
- Type: OLED display
- Technology: LTPO OLED
- Size: 6.8"
- Resolution: 2992 x 1344 pixels
- Pixel Density: 486 ppi
- Aspect Ratio: 20:9
- Max Brightness: 3300 cd/m²
- Colour Depth: 16.7 million colours
- HDR: Yes
- Refresh Rate: 120 Hz
- Contrast Ratio: 2000000:1
- Protection: Corning Gorilla Glass Victus 2
- Features: Super Actua display, Smooth Display (1 to 120 Hz)
Battery
- Capacity: 5200 mAh
- Wireless Charging: Yes
- Wireless Charging Standards: Pixelsnap Wireless Charging
- Endurance per Cycle: 2919 min
- Endurance in Cycles: 1000
- Run Time Details: Mixed usage up to 24 hrs ¦ Extreme Battery Saver up to 100 hrs
Communications
- Data Transmission: EDGE, HSDPA, HSPA+, LTE, 5G NR FR1
- 2G Band: 850/900/1800/1900 GSM
- 3G UMTS Bands: 1, 2, 4, 5, 8
- 4G LTE Bands: 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 21, 25, 26, 28, 29, 30, 32, 38, 39, 40, 41, 42, 48, 66, 71, 75
- 5G NR Bands: n1, n2, n3, n5, n7, n8, n12, n14, n20, n28, n38, n41, n66, n71, n75, n76, n77, n78, n79, n40, n25, n26, n30
- Wireless Interface: UWB, Bluetooth 6.0, Wi-Fi 7 (802.11a/b/g/n/ac/ax/be), NFC
Connections
- Connector Type: USB Type-C - 24 pin
Phone Features
- Sensors: Flicker sensor, spectral sensor, accelerometer, ambient light, proximity, barometer, magnetometer, gyro, temperature sensor
- Security Devices: Face recognition, fingerprint reader
- Security Technology: Face Unlock
- Additional Features: Built-in VPN powered by Google One, End-to-end security, Tensor security core, anti-phishing, anti-malware, Titan M2 Security Module, Google AI, Gemini Nano, Gemini Live, Gemini Apps, Pixel Screenshots, Magic Cue, Circle to Search, Live Translate, Call Assist, 7 generations of OS upgrades, Emergency SOS, Crisis alerts, Car Crash Detection, Safety Check, Emergency Location Service, Emergency contacts and medical info, Theft protection, dual stereo speakers, 3 microphones, Noise suppression, MIMO technology, Fast Charging, Thread networking, Feature Drop updates, Trusty TEE, Google Cast, 7 years of Security Updates
Cellular
- Technology: WCDMA (UMTS) / GSM
- Mobile Broadband: 5G
- Operating System: Android 16
- Intelligent Assistant: Google Gemini
- Navigation: GPS, GLONASS, BeiDou, Galileo, QZSS, NavIC, Dual Band GNSS
- SIM Card: Nano SIM, eSIM
- SIM Card Qty: Dual-SIM
- Input Device: Multi-touch
Media Player
- Supported Video Standards: H.264 AVC, H.265 HEVC, AV1, VP9
- Sound Enhancements: Spatial audio
Front Camera
- Resolution: 42 MP
- Lens: Ultra wide-angle f/2.2
- Focus: Automatic
- Field of View: 103°
- Video Resolutions: 4K at 30/60 fps
- Features: Dual PD
Main Camera
- Resolution: 50 MP
- Sensor Size: 1/1.3"
- OIS: Yes
- Lens: Wide-angle f/1.68
- FoV: 82°
- Laser Auto Focus: Yes
- Special Effects: Resize/Move Subjects, Portrait Blur
- Modes: High-res, Add Me, Macro Focus, Night Sight, astro mode, Portrait Mode, Face Unblur, Auto Unblur, Long Exposure, Action Pan, Real Tone, Panorama, Auto Best Take, Frequent Faces, Top Shot, Auto Frame, Reimagine, Sky, Magic Eraser, Photo Unblur, Zoom Enhance, Portrait Light, Night Sight Video, Audio Magic Eraser, Macro Focus video, Cinematic Blur, Cinematic Pan, Slow motion 240fps
- Light Source: LED Flash
- Video Resolutions: 8K UHD at 24/30 fps (Video Boost), 4K at 24/30/60 fps, 1080p at 24/30/60 fps
- Video Features: Octa PD Quad Bayer, LDAF, Pro controls, Camera Coach, Pixel Studio, Dual Exposure, Super Res Zoom Video 20x, Video Boost, 10-bit 4K HDR, 4K Timelapse with stabilisation, Cinematic Pan stabilisation, Fused stabilisation, 1080p Active stabilisation, Audio zoom, Wind noise reduction, Stereo Recording, HEVC, AVC
Second Camera
- Resolution: 48 MP
- Sensor Size: 1/2.55"
- Lens: Ultra wide-angle f/1.7
- FoV: 123°
- Modes: Macro Focus
- Features: Quad Bayer PD ultrawide camera
Third Camera
- Resolution: 48 MP
- Sensor Size: 1/2.55"
- Optical Zoom: 5x
- OIS: Yes
- Lens: Telephoto f/2.8
- FoV: 22°
- Features: Pro Res Zoom up to 100x, Quad Bayer PD telephoto camera
Sustainability Information
- Repairability Class: Class B
- Product Recycled Content: 29% recycled materials
- Packaging Recycled Content: 100% plastic-free
SureLookIT.com
UK Delivery Information
We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.
UK Delivery Details
£6.99 — 1 to 3 working days
Fully tracked, fully insured, and signature required on delivery for added protection.
All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.
Delivery days and exclusions
Delivery working days are Monday to Friday (excluding bank and public holidays).
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phone
UK: 01902 214077
+44 (0) 1902 214077
Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.
We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
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Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.
All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.
If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.
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If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. Tracking number, proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
---------
Hi (Name),
This is - SureLookIT.co.uk! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
---------
If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
We deliver throughout the UK. Tracked and Insured, signature required delivery.
to visit our Delivery information page.
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If you have not received your order within the time specified, please contact us at the contact details above.
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Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.
If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.
Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.
We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.
You can contact us by phone if you have any queries regarding your order.
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Yes, please contact us by phone, email or WhatsApp.
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Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.
to visit our Returns and Refund information page.
to visit our Returns and Refund information page.
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We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.
If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.
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If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.
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Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.
If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.
If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.
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Manufacturer warranty period is specified on the product page.
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It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
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Support Hrs
10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.
Call us by phone
UK: 01902 214077
[email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.
Manufacturer Warranty Information
All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.
After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.
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