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As a proud online British Owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.
- We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.
- Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way
- We ensure customer peace of mind by utilising parcel delivery with Signature Required, tracking and insurance included for added security.
- In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.
- Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned business ethos.
Out of Stock
Samsung Galaxy A26 5G. 256GB. 8GB. 6.7" OLED. Dual SIM. white
£369.99
Special Offer!
RRP £425.99
Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing
UK VAT: Included
Dispatched from: Lutterworth, UK
MPN: SM-A266BZWCEUB
Availability: Out of Stock
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Samsung Galaxy A26 5G 256 GB 8 GB RAM dual-SIM smartphone with 6.7-inch 120 Hz Super AMOLED display - white
Product Description
The Samsung Galaxy A26 is a 5G smartphone that combines an eight-core Samsung Exynos 1380 processor, 8 GB of RAM, 256 GB of internal storage and expandable microSD storage in a touch-operated design finished in white. Identified by manufacturer model number SM-A266B/DS and product reference SM-A266BZWCEUB, it is designed to handle mobile communication, multitasking, media viewing, photography and everyday Android applications while providing access to current-generation 5G mobile broadband. Of the 256 GB internal capacity, 234.3 GB is specified as user memory, and the handset can accept microSD, microSDHC and microSDXC cards with capacities of up to 2 TB for additional storage.
The front of the Galaxy A26 is built around a 6.7-inch Super AMOLED OLED display with Full HD+ resolution of 2340 x 1080 pixels. The panel can display 16 million colours and operates at a refresh rate of up to 120 Hz, allowing screen movement, scrolling and supported animations to be presented at a higher refresh frequency. Corning Gorilla Glass Victus+ provides scratch-resistant display protection and is also specified as the body material. The display carries SGS Eye Care Display Certification, while multi-touch input enables direct interaction with the Android interface and supported applications.
Performance is provided by the Samsung Exynos 1380 processor, an eight-core chip running at up to 2.4 GHz, paired with 8 GB of RAM. The operating system is Android 15 with Samsung's One UI 7 interface. Samsung also specifies six generations of operating-system upgrades and six years of security updates for the handset. Device and data protection features include Samsung KNOX and Samsung Knox Vault, while a fingerprint reader positioned on the side of the phone provides biometric security. Additional software and device functions include Samsung Smart Switch, Circle to Search, SmartThings Support and Virtual Proximity Sensing.
The rear camera system uses three separate cameras to cover standard, ultra-wide and close-range macro photography. Its primary camera has a 50-megapixel sensor, an f/1.8 aperture, automatic focus and Optical Image Stabilisation to provide hardware-based image stabilisation. The main camera also supports up to 10x digital zoom, Smart Filters and an LED flash. Video features include VDIS Video Digital Image Stabilisation and Edit Suggestion, with recording options comprising 3840 x 2160 4K video at 30 frames per second as well as 1280 x 720 slow-motion video at both 240 and 480 frames per second.
An 8-megapixel secondary rear camera uses an ultra-wide-angle lens with an f/2.2 aperture, providing a separate field of view from the primary camera. The third rear camera has a 2-megapixel sensor and f/2.4 aperture and is dedicated to macro photography. On the front, the Galaxy A26 incorporates a 13-megapixel camera with an f/2.2 aperture and focus-free operation. Together, these cameras provide the handset with multiple image-capture options for different shooting situations.
A 5000 mAh battery powers the Galaxy A26. Samsung specifies battery endurance of 2225 minutes per cycle and a cycle endurance figure of 1200 cycles. For video playback, the stated operating time is up to 17 hours. These battery specifications are intended to support extended use between charges across the phone's communication, browsing and multimedia functions.
The Galaxy A26 supports 5G NR FR1 alongside FDD-LTE and TDD-LTE data transmission, while its cellular technology also covers WCDMA UMTS and GSM networks. It supports 2G, 3G, 4G LTE and 5G NR across a wide selection of bands and frequencies. Dual-SIM operation uses nano SIM cards, with the specified configuration consisting of one nano SIM position plus a second shared position for either another nano SIM or a microSD card. No service provider is specified for the device.
Local wireless connectivity includes NFC, Bluetooth 5.3 and Wi-Fi 5 through support for IEEE 802.11a/b/g/n/ac networking standards. A 24-pin USB Type-C connector provides the wired USB-C interface. Navigation support covers GPS, GLONASS, BeiDou, Galileo and QZSS. The handset also incorporates an accelerometer, geomagnetic sensor, light sensor and gyroscope, together with Virtual Proximity Sensing as an additional phone feature.
For media playback, the Galaxy A26 supports a broad selection of digital audio and video formats. Compatible audio standards include WAV, AAC, AMR, MP3, FLAC, XMF, OGG, MIDI, M4A, MXMF, OGA, 3GA, AWB, IMY, RTTTL, RTX, OTA and MID. Supported video formats comprise MKV, FLV, AVI, 3GP, M4V, WebM, 3G2 and MP4. Dolby Atmos sound technology is included as an audio enhancement.
The handset measures 77.5 mm in width, 7.7 mm in depth and 164 mm in height, with a weight of 200 g. It carries an IP67 ingress protection rating and meets EAL 5+, IP67, SGS Eye Care Display Certification and Android Audio Streaming for Hearing Aid (ASHA) standards. Its repeated free-fall reliability classification is Class B. Samsung specifies a repairability index of 8.5 out of 10 and a repairability classification of Class C.
Energy efficiency is rated at Class C, with the associated European energy-label information available through the supplied EPREL QR code URL. Specific Absorption Rate values are stated as 0.414 W/kg for the head, 0.962 W/kg for the body and 0.905 W/kg for the limb. The Samsung Galaxy A26 is supplied with a two-year limited manufacturer warranty.
Specifications
- Product name: Samsung Galaxy A26
- Product reference: SM-A266BZWCEUB
- Product description: Samsung Galaxy A26, white, 5G smartphone, 256 GB, GSM
- Product type: 5G smartphone
- General product type: Smartphone
- Manufacturer: Samsung
- Manufacturer model number: SM-A266B/DS
- Form factor: Touch
- Body colour: White
- Body material: Corning Gorilla Glass Victus+
- Width: 77.5 mm
- Depth: 7.7 mm
- Height: 164 mm
- Dimensions (W x D x H): 77.5 mm x 7.7 mm x 164 mm
- Weight: 200 g
- Processor type: Samsung Exynos 1380
- Processor clock speed: 2.4 GHz
- Processor core quantity: 8-core
- RAM: 8 GB
- Internal memory capacity: 256 GB
- User memory: 234.3 GB
- Memory card slot: microSD-compatible
- Supported flash memory cards: microSD, microSDHC and microSDXC
- Maximum supported memory card capacity: 2 TB
- Operating system: Android 15
- User interface: One UI 7
- Display type: OLED display
- Display technology: Super AMOLED
- Display diagonal size: 6.7 inches
- Display resolution: 2340 x 1080 pixels
- Display format: Full HD+
- Display colour depth: 16 million colours
- Display refresh rate: 120 Hz
- Display protection: Corning Gorilla Glass Victus+ scratch-resistant glass
- Battery capacity: 5000 mAh
- Battery endurance per cycle: 2225 minutes
- Battery endurance in cycles: 1200
- Video playback runtime: Up to 17 hours
- Data transmission technologies: FDD-LTE, TDD-LTE and 5G NR FR1
- 2G bands: 850 GSM, 900 GSM, 1800 GSM and 1900 GSM
- 3G UMTS bands: Band 1, Band 2, Band 4, Band 5 and Band 8
- 3G UMTS frequencies: 2100, 1900, 1700, 850 and 900
- 4G LTE bands: Band 1, Band 2, Band 3, Band 4, Band 5, Band 7, Band 8, Band 12, Band 17, Band 20, Band 26, Band 28, Band 32, Band 38, Band 40, Band 41 and Band 66
- 4G LTE frequencies: FDD 2100, FDD 1900 PCS, FDD 1800+, FDD 1700 - 2110 AWS, FDD 850, FDD 2600, FDD 900, FDD 700a, FDD 700b, FDD 800 DD, FDD 850+, FDD 700 APT, FDD 1500 L, TDD 2600, TDD 2300, TDD 2500 and FDD 1700 - 2110 AWS-3
- 5G NR bands: N1, n3, n5, n7, n8, n20, n28, n38, n41, n66, n77, n78 and n40
- 5G NR frequencies: FDD 2100, FDD 1800, FDD 850, FDD 2600, FDD 900, FDD 800, FDD 700APT, TDD TD 2600, TDD TD 2500, FDD AWS-3, TDD TD 3700, TDD TD 3500 and TDD 2300
- Wireless interfaces: NFC, IEEE 802.11a/b/g/n/ac Wi-Fi 5 and Bluetooth 5.3
- Bluetooth version: Bluetooth 5.3
- Cellular technology: WCDMA (UMTS) / GSM
- Mobile broadband generation: 5G
- Service provider: Not specified
- SIM card type: Nano SIM
- SIM card quantity: Dual-SIM
- SIM card configuration: Nano SIM + nano SIM/microSD
- Navigation systems: GPS, GLONASS, BeiDou, Galileo and QZSS
- Connector type: USB Type-C, 24-pin USB-C
- Input device: Multi-touch
- Sensors: Accelerometer, geomagnetic sensor, light sensor and gyroscope
- Security device: Side-mounted fingerprint reader
- Additional features: Samsung KNOX, Samsung Smart Switch, Virtual Proximity Sensing, Samsung Knox Vault, Circle to Search, SmartThings Support, six years of security updates and six generations of OS upgrades
- Supported digital audio standards: WAV, AAC, AMR, MP3, FLAC, XMF, OGG, MIDI, M4A, MXMF, OGA, 3GA, AWB, IMY, RTTTL, RTX, OTA and MID
- Supported digital video standards: MKV, FLV, AVI, 3GP, M4V, WebM, 3G2 and MP4
- Sound enhancement: Dolby Atmos sound technology
- Main rear camera resolution: 50 megapixels
- Main rear camera aperture: f/1.8
- Main rear camera focus adjustment: Automatic
- Main rear camera optical stabilisation: Optical Image Stabiliser (OIS)
- Main rear camera digital zoom: 10x
- Main rear camera special effects: Smart Filters
- Main rear camera light source: LED flash
- Main rear camera video resolution: 1280 x 720 slow-motion video at 240 fps
- Main rear camera video resolution: 3840 x 2160 4K video at 30 fps
- Main rear camera video resolution: 1280 x 720 slow-motion video at 480 fps
- Main rear camera features: VDIS Video Digital Image Stabilisation and Edit Suggestion
- Second rear camera resolution: 8 megapixels
- Second rear camera lens type: Ultra-wide-angle lens
- Second rear camera aperture: f/2.2
- Third rear camera resolution: 2 megapixels
- Third rear camera aperture: f/2.4
- Third rear camera function: Macro camera
- Front camera resolution: 13 megapixels
- Front camera aperture: f/2.2
- Front camera focus adjustment: Focus free
- Ingress protection rating: IP67
- Repeated free-fall reliability class: Class B
- Compliant standards: EAL 5+, IP67, SGS Eye Care Display Certification and Android Audio Streaming for Hearing Aid (ASHA)
- Repairability index: 8.5 out of 10
- Repairability class: Class C
- Energy class: Class C
- Energy Label QR Code URL: Https://eprel.ec.europa.eu/qr/2298014
- Specific Absorption Rate (SAR), head: 0.414 W/kg
- Specific Absorption Rate (SAR), body: 0.962 W/kg
- Specific Absorption Rate (SAR), limb: 0.905 W/kg
- Manufacturer warranty: Two-year limited warranty
SureLookIT.com
Samsung Galaxy A26 5G 256 GB 8 GB RAM dual-SIM smartphone with 6.7-inch 120 Hz Super AMOLED display - white
Product Description
The Samsung Galaxy A26 is a 5G smartphone that combines an eight-core Samsung Exynos 1380 processor, 8 GB of RAM, 256 GB of internal storage and expandable microSD storage in a touch-operated design finished in white. Identified by manufacturer model number SM-A266B/DS and product reference SM-A266BZWCEUB, it is designed to handle mobile communication, multitasking, media viewing, photography and everyday Android applications while providing access to current-generation 5G mobile broadband. Of the 256 GB internal capacity, 234.3 GB is specified as user memory, and the handset can accept microSD, microSDHC and microSDXC cards with capacities of up to 2 TB for additional storage.
The front of the Galaxy A26 is built around a 6.7-inch Super AMOLED OLED display with Full HD+ resolution of 2340 x 1080 pixels. The panel can display 16 million colours and operates at a refresh rate of up to 120 Hz, allowing screen movement, scrolling and supported animations to be presented at a higher refresh frequency. Corning Gorilla Glass Victus+ provides scratch-resistant display protection and is also specified as the body material. The display carries SGS Eye Care Display Certification, while multi-touch input enables direct interaction with the Android interface and supported applications.
Performance is provided by the Samsung Exynos 1380 processor, an eight-core chip running at up to 2.4 GHz, paired with 8 GB of RAM. The operating system is Android 15 with Samsung's One UI 7 interface. Samsung also specifies six generations of operating-system upgrades and six years of security updates for the handset. Device and data protection features include Samsung KNOX and Samsung Knox Vault, while a fingerprint reader positioned on the side of the phone provides biometric security. Additional software and device functions include Samsung Smart Switch, Circle to Search, SmartThings Support and Virtual Proximity Sensing.
The rear camera system uses three separate cameras to cover standard, ultra-wide and close-range macro photography. Its primary camera has a 50-megapixel sensor, an f/1.8 aperture, automatic focus and Optical Image Stabilisation to provide hardware-based image stabilisation. The main camera also supports up to 10x digital zoom, Smart Filters and an LED flash. Video features include VDIS Video Digital Image Stabilisation and Edit Suggestion, with recording options comprising 3840 x 2160 4K video at 30 frames per second as well as 1280 x 720 slow-motion video at both 240 and 480 frames per second.
An 8-megapixel secondary rear camera uses an ultra-wide-angle lens with an f/2.2 aperture, providing a separate field of view from the primary camera. The third rear camera has a 2-megapixel sensor and f/2.4 aperture and is dedicated to macro photography. On the front, the Galaxy A26 incorporates a 13-megapixel camera with an f/2.2 aperture and focus-free operation. Together, these cameras provide the handset with multiple image-capture options for different shooting situations.
A 5000 mAh battery powers the Galaxy A26. Samsung specifies battery endurance of 2225 minutes per cycle and a cycle endurance figure of 1200 cycles. For video playback, the stated operating time is up to 17 hours. These battery specifications are intended to support extended use between charges across the phone's communication, browsing and multimedia functions.
The Galaxy A26 supports 5G NR FR1 alongside FDD-LTE and TDD-LTE data transmission, while its cellular technology also covers WCDMA UMTS and GSM networks. It supports 2G, 3G, 4G LTE and 5G NR across a wide selection of bands and frequencies. Dual-SIM operation uses nano SIM cards, with the specified configuration consisting of one nano SIM position plus a second shared position for either another nano SIM or a microSD card. No service provider is specified for the device.
Local wireless connectivity includes NFC, Bluetooth 5.3 and Wi-Fi 5 through support for IEEE 802.11a/b/g/n/ac networking standards. A 24-pin USB Type-C connector provides the wired USB-C interface. Navigation support covers GPS, GLONASS, BeiDou, Galileo and QZSS. The handset also incorporates an accelerometer, geomagnetic sensor, light sensor and gyroscope, together with Virtual Proximity Sensing as an additional phone feature.
For media playback, the Galaxy A26 supports a broad selection of digital audio and video formats. Compatible audio standards include WAV, AAC, AMR, MP3, FLAC, XMF, OGG, MIDI, M4A, MXMF, OGA, 3GA, AWB, IMY, RTTTL, RTX, OTA and MID. Supported video formats comprise MKV, FLV, AVI, 3GP, M4V, WebM, 3G2 and MP4. Dolby Atmos sound technology is included as an audio enhancement.
The handset measures 77.5 mm in width, 7.7 mm in depth and 164 mm in height, with a weight of 200 g. It carries an IP67 ingress protection rating and meets EAL 5+, IP67, SGS Eye Care Display Certification and Android Audio Streaming for Hearing Aid (ASHA) standards. Its repeated free-fall reliability classification is Class B. Samsung specifies a repairability index of 8.5 out of 10 and a repairability classification of Class C.
Energy efficiency is rated at Class C, with the associated European energy-label information available through the supplied EPREL QR code URL. Specific Absorption Rate values are stated as 0.414 W/kg for the head, 0.962 W/kg for the body and 0.905 W/kg for the limb. The Samsung Galaxy A26 is supplied with a two-year limited manufacturer warranty.
Specifications
- Product name: Samsung Galaxy A26
- Product reference: SM-A266BZWCEUB
- Product description: Samsung Galaxy A26, white, 5G smartphone, 256 GB, GSM
- Product type: 5G smartphone
- General product type: Smartphone
- Manufacturer: Samsung
- Manufacturer model number: SM-A266B/DS
- Form factor: Touch
- Body colour: White
- Body material: Corning Gorilla Glass Victus+
- Width: 77.5 mm
- Depth: 7.7 mm
- Height: 164 mm
- Dimensions (W x D x H): 77.5 mm x 7.7 mm x 164 mm
- Weight: 200 g
- Processor type: Samsung Exynos 1380
- Processor clock speed: 2.4 GHz
- Processor core quantity: 8-core
- RAM: 8 GB
- Internal memory capacity: 256 GB
- User memory: 234.3 GB
- Memory card slot: microSD-compatible
- Supported flash memory cards: microSD, microSDHC and microSDXC
- Maximum supported memory card capacity: 2 TB
- Operating system: Android 15
- User interface: One UI 7
- Display type: OLED display
- Display technology: Super AMOLED
- Display diagonal size: 6.7 inches
- Display resolution: 2340 x 1080 pixels
- Display format: Full HD+
- Display colour depth: 16 million colours
- Display refresh rate: 120 Hz
- Display protection: Corning Gorilla Glass Victus+ scratch-resistant glass
- Battery capacity: 5000 mAh
- Battery endurance per cycle: 2225 minutes
- Battery endurance in cycles: 1200
- Video playback runtime: Up to 17 hours
- Data transmission technologies: FDD-LTE, TDD-LTE and 5G NR FR1
- 2G bands: 850 GSM, 900 GSM, 1800 GSM and 1900 GSM
- 3G UMTS bands: Band 1, Band 2, Band 4, Band 5 and Band 8
- 3G UMTS frequencies: 2100, 1900, 1700, 850 and 900
- 4G LTE bands: Band 1, Band 2, Band 3, Band 4, Band 5, Band 7, Band 8, Band 12, Band 17, Band 20, Band 26, Band 28, Band 32, Band 38, Band 40, Band 41 and Band 66
- 4G LTE frequencies: FDD 2100, FDD 1900 PCS, FDD 1800+, FDD 1700 - 2110 AWS, FDD 850, FDD 2600, FDD 900, FDD 700a, FDD 700b, FDD 800 DD, FDD 850+, FDD 700 APT, FDD 1500 L, TDD 2600, TDD 2300, TDD 2500 and FDD 1700 - 2110 AWS-3
- 5G NR bands: N1, n3, n5, n7, n8, n20, n28, n38, n41, n66, n77, n78 and n40
- 5G NR frequencies: FDD 2100, FDD 1800, FDD 850, FDD 2600, FDD 900, FDD 800, FDD 700APT, TDD TD 2600, TDD TD 2500, FDD AWS-3, TDD TD 3700, TDD TD 3500 and TDD 2300
- Wireless interfaces: NFC, IEEE 802.11a/b/g/n/ac Wi-Fi 5 and Bluetooth 5.3
- Bluetooth version: Bluetooth 5.3
- Cellular technology: WCDMA (UMTS) / GSM
- Mobile broadband generation: 5G
- Service provider: Not specified
- SIM card type: Nano SIM
- SIM card quantity: Dual-SIM
- SIM card configuration: Nano SIM + nano SIM/microSD
- Navigation systems: GPS, GLONASS, BeiDou, Galileo and QZSS
- Connector type: USB Type-C, 24-pin USB-C
- Input device: Multi-touch
- Sensors: Accelerometer, geomagnetic sensor, light sensor and gyroscope
- Security device: Side-mounted fingerprint reader
- Additional features: Samsung KNOX, Samsung Smart Switch, Virtual Proximity Sensing, Samsung Knox Vault, Circle to Search, SmartThings Support, six years of security updates and six generations of OS upgrades
- Supported digital audio standards: WAV, AAC, AMR, MP3, FLAC, XMF, OGG, MIDI, M4A, MXMF, OGA, 3GA, AWB, IMY, RTTTL, RTX, OTA and MID
- Supported digital video standards: MKV, FLV, AVI, 3GP, M4V, WebM, 3G2 and MP4
- Sound enhancement: Dolby Atmos sound technology
- Main rear camera resolution: 50 megapixels
- Main rear camera aperture: f/1.8
- Main rear camera focus adjustment: Automatic
- Main rear camera optical stabilisation: Optical Image Stabiliser (OIS)
- Main rear camera digital zoom: 10x
- Main rear camera special effects: Smart Filters
- Main rear camera light source: LED flash
- Main rear camera video resolution: 1280 x 720 slow-motion video at 240 fps
- Main rear camera video resolution: 3840 x 2160 4K video at 30 fps
- Main rear camera video resolution: 1280 x 720 slow-motion video at 480 fps
- Main rear camera features: VDIS Video Digital Image Stabilisation and Edit Suggestion
- Second rear camera resolution: 8 megapixels
- Second rear camera lens type: Ultra-wide-angle lens
- Second rear camera aperture: f/2.2
- Third rear camera resolution: 2 megapixels
- Third rear camera aperture: f/2.4
- Third rear camera function: Macro camera
- Front camera resolution: 13 megapixels
- Front camera aperture: f/2.2
- Front camera focus adjustment: Focus free
- Ingress protection rating: IP67
- Repeated free-fall reliability class: Class B
- Compliant standards: EAL 5+, IP67, SGS Eye Care Display Certification and Android Audio Streaming for Hearing Aid (ASHA)
- Repairability index: 8.5 out of 10
- Repairability class: Class C
- Energy class: Class C
- Energy Label QR Code URL: Https://eprel.ec.europa.eu/qr/2298014
- Specific Absorption Rate (SAR), head: 0.414 W/kg
- Specific Absorption Rate (SAR), body: 0.962 W/kg
- Specific Absorption Rate (SAR), limb: 0.905 W/kg
- Manufacturer warranty: Two-year limited warranty
SureLookIT.com
UK Delivery Information
We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.
UK Delivery Details
£6.99 — 1 to 3 working days
Fully tracked, fully insured, and signature required on delivery for added protection.
All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.
Delivery days and exclusions
Delivery working days are Monday to Friday (excluding bank and public holidays).
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phone
UK: 01902 214077
+44 (0) 1902 214077
Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.
We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
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Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.
All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.
If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.
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If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. Tracking number, proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
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Hi (Name),
This is - SureLookIT.co.uk! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
---------
If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
We deliver throughout the UK. Tracked and Insured, signature required delivery.
to visit our Delivery information page.
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If you have not received your order within the time specified, please contact us at the contact details above.
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Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.
If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.
Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.
We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.
You can contact us by phone if you have any queries regarding your order.
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Yes, please contact us by phone, email or WhatsApp.
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Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.
to visit our Returns and Refund information page.
to visit our Returns and Refund information page.
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We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.
If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.
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If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.
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Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.
If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.
If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.
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Manufacturer warranty period is specified on the product page.
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It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
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Support Hrs
10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.
Call us by phone
UK: 01902 214077
[email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.
Manufacturer Warranty Information
All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.
After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.
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