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As a proud online British Owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.
- We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.
- Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way
- We ensure customer peace of mind by utilising parcel delivery with Signature Required, tracking and insurance included for added security.
- In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.
- Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned business ethos.
Out of Stock
Samsung Galaxy Xcover 6 Pro, 5G smartphone, dual,SIM, RAM 6 GB, Internal Memory 128 GB, microSD slot, LCD display, 6.6", 2408 x 1
£589.99
Special Offer!
RRP £678.99
Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing
UK VAT: Included
Dispatched from: Lutterworth, UK
MPN: SM-G736BZKDEEB
Manufacturer's Warranty: 3 Year
Availability: Out of Stock
People also bought
Samsung Galaxy Xcover 6 Pro 128GB Black Enterprise Edition (SM-G736BZKDEEB)
Product Description
Samsung Galaxy Xcover 6 Pro - Enterprise Edition - 5G smartphone - dual-SIM - RAM 6 GB / Internal Memory 128 GB - microSD slot - LCD display - 6.6" - 2408 x 1080 pixels (120 Hz) - 2x rear cameras 50 MP, 8 MP - front camera 13 MP - black.
Built to be durable, secure, and productive, Galaxy XCover6 Pro gives pros the confidence to do more in the field and beyond.
Galaxy Xcover6 Pro combines Octa-core processing power with 6 GB of RAM for fast and efficient performance for the task at hand.
The XCover6 Pro will keep you ahead. Out in the field or inside the office, the XCover6 Pro supports 5G as well as Wi-Fi 6E for hyper-fast connection anywhere, anytime.
Key Features
- Do more with confidence
- Awesome performance to do more at once
- Lightning speed wherever you go
- Optimized display experience with large screen and super smooth scrolling
- Durable to a new extent
- Keep an extra life ready with replaceable battery
- Seamless swiping in harsh conditions
- Protect what matters to you
- Stay connected in the field
Product Features
Do more with confidence
Built to be durable, secure, and productive, Galaxy XCover6 Pro gives pros the confidence to do more in the field and beyond.
Awesome performance to do more at once
Galaxy Xcover6 Pro combines Octa-core processing power with 6 GB of RAM for fast and efficient performance for the task at hand.
Lightning speed wherever you go
The XCover6 Pro will keep you ahead. Out in the field or inside the office, the XCover6 Pro supports 5G as well as Wi-Fi 6E for hyperfast connection anywhere, anytime.
Optimized display experience with large screen and super smooth scrolling
Take in more, all at once. The Galaxy XCover6 Pro's 6.6-inch large display gives you room to see and do more. With FHD+ technology and a 120 Hz high refresh rate, the content you see every day will look smoother and sharper.
Durable to a new extent
The XCover6 Pro's IP68 water and dust-resistance rating and MIL-STD 810H-grade durability takes it anywhere you need to go.
Keep an extra life ready with replaceable battery
With its high-capacity replaceable battery, Galaxy XCover6 Pro gives you long-lasting power. When you need a quick power-up, either swap it out with a fully charged extra battery or use the 15 W fast charging charger. Plus, you can get to charging quickly and conveniently with the POGO pin.
Seamless swiping in harsh conditions
Through rain, the XCover6 Pro will respond. With heightened touch sensitivity, the XCover6 Pro stays touch-responsive even when your hands are damp or when you've got leather gloves on.
Protect what matters to you
Built into the phone's hardware and software from the start, Samsung Knox protects your phone from the minute it's turned on. Offering multi-layered security, it defends your most sensitive information from malware and malicious threats.
Stay connected in the field
Communication is clear and seamless with PTT on the XCover6 Pro. With the speaker volume now louder than ever, you can make sure you and your team are staying in sync on the job.
Main Specification
- Product Description: Samsung Galaxy Xcover 6 Pro - Enterprise Edition - black - 5G smartphone - 128 GB - GSM
- Product Type: 5G smartphone
- Manufacturer Model Number: SM-G736B/DS
- Display: LCD display - 2408 x 1080 pixels - 6.6" - (120 Hz) - 20:9 - PLS - Corning Gorilla Glass Victus+ (scratch-resistant glass)
- Processor: Qualcomm Snapdragon 778G 5G SM7325 / 2.4 GHz (8-core)
- Graphics Accelerator: Qualcomm ADRENO 642L
- Modem: Snapdragon X53 5G
- Memory: RAM 6 GB / 128 GB
- Supported Memory Card: microSDXC slot - up to 1 TB
- Operating System: Android 12 with One UI
- Main Camera: 50 Megapixel - f/1.8 - focus: automatic
- Second Camera: 8 Megapixel - ultra wide-angle lens - f/2.2
- Front Camera: 13 Megapixel - f/2.2
- Service Provider: Not specified
- Form Factor: Rugged
- SIM Card: Dual-SIM - nano-SIM
- Wireless Interface: NFC, Wi-Fi 6, Bluetooth, Wi-Fi 6E
- Security Devices: Face recognition, fingerprint reader (side)
- Connectors: 3.5-mm headset jack, USB-C
- Talk Time: Up to 2640 minutes
- Protection: Water-resistant, splash-resistant, dust-resistant
- Colour: Black
- Dimensions (WxDxH): 79.9 mm x 9.9 mm x 168.8 mm
- Weight: 235 g
- Repairability Index: 8.7 (out of 10)
- Specific Absorption Rate (SAR): 1.48 W/kg (head) ¦ 1.229 W/kg (body) ¦ 2.96 W/kg (limb)
- Manufacturer Warranty: 2-year warranty
Extended Specification
General
- Product Type: Smartphone
- Manufacturer Model Number: SM-G736B/DS
- Form Factor: Touch - Rugged
- Protection: Water-resistant, splash-resistant, dust-resistant
- Width: 79.9 mm
- Depth: 9.9 mm
- Height: 168.8 mm
- Weight: 235 g
- Body Colour: Black
- SAR Value: 1.229 W/kg (body), 1.48 W/kg (head), 2.96 W/kg (limb)
Memory
- RAM: 6 GB
- Internal Memory Capacity: 128 GB
- User Memory: 101.5 GB
- Supported Flash Memory Cards: microSDHC, microSD, microSDXC - up to 1 TB
Manufacturer Warranty
- Service & Support: Limited warranty - 2 years
- Regional Warranty Exceptions: Spain - 3 years
Processor
- Type: Qualcomm Snapdragon 778G 5G
- Processor Number: SM7325
- Clock Speed: 2.4 GHz
- Processor Core Qty: 8-core
Miscellaneous
- Compliant Standards: IP68, MIL-STD 810H
Environmental Parameters
- Max Depth of Water Resistance: 1.5 m
Display
- Type: LCD display
- Technology: PLS
- Diagonal Size: 6.6"
- Display Resolution: 2408 x 1080 pixels
- Display Format: Full-HD+
- Aspect Ratio: 20:9
- Colour Depth: 16.7 million colours
- Refresh Rate: 120 Hz
- Protection: Corning Gorilla Glass Victus+ (scratch-resistant glass)
Battery
- Capacity: 4050 mAh
- Talk Time: 2640 minutes
-
Run-Time Details:
- Active online usage (LTE): up to 18 hrs
- Active online usage (Wi-Fi): up to 18 hrs
- Playback (video): up to 20 hrs
- Playback (audio): up to 115 hrs
- Talk (4G): up to 2640 min
Communications
- Data Transmission: FDD-LTE, TDD-LTE, 5G NR
- 2G Band: 850 GSM, 900 GSM, 1800 GSM, 1900 GSM
- 3G UMTS Band: Band 1, Band 2, Band 4, Band 5, Band 8
- 3G UMTS Frequency: 2100, 1900, 1700, 850, 900
- 4G LTE Band: Band 1, Band 2, Band 3, Band 4, Band 5, Band 7, Band 8, Band 12, Band 17, Band 20, Band 26, Band 28, Band 32, Band 38, Band 39, Band 40, Band 41, Band 66
- 5G NR Band: N1, n3, n5, n7, n8, n20, n28, n38, n41, n78, n40
- 5G NR Frequency: FDD 2100, FDD 1800, FDD 850, FDD 2600, FDD 900, FDD 800, FDD 700APT, TDD TD 2600, TDD TD 2500, TDD TD 3500, TDD 2300
- Wireless Interface: NFC, IEEE 802.11a/b/g/n/ac/ax, Bluetooth 5.2, Wi-Fi 6E
- Modem: Snapdragon X53 5G
Connections
- Connector Type: USB Type-C - 24 pin USB-C ¦ Headset jack - mini-phone 3.5mm ¦ Pogo Pin
Phone Features
- Sensors: Accelerometer, proximity sensor, barometer, gyro sensor, geomagnetic sensor, light sensor
- Security Devices: Face recognition, fingerprint reader (side)
- Additional Features: Push-to-talk mode, Glove mode, Dual microphones, MIMO technology, Samsung KNOX, Samsung DeX support, software updates E-FOTA (Enterprise Firmware Over-the-Air), removable battery, 5 years of Security Updates, 2 programmable buttons, Knox Capture
Cellular
- Technology: WCDMA (UMTS) / GSM
- Mobile Broadband Generation: 5G
- Service Provider: Not specified
- Operating System: Android 12
- User Interface: One UI
- Intelligent Assistant: Bixby
- Navigation: GPS, GLONASS, BeiDou, Galileo, QZSS
- SIM Card Type: Nano-SIM
- SIM Card Qty: Dual-SIM
- Input Device: Multi-touch
Graphics System
- Graphics Accelerator: Qualcomm ADRENO 642L
Media Player
- Supported Digital Audio Standards: WAV, WMA, AAC, AMR, MP3, FLAC, XMF, OGG, MIDI, M4A, MXMF, OGA, 3GA, AWB, IMY, RTTTL, RTX, OTA, MID
- Supported Digital Video Standards: MKV, FLV, AVI, WMV, ASF, 3GP, M4V, WebM, 3G2, MP4
- Sound Enhancements: Dolby Atmos sound technology
Front Camera
- Sensor Resolution: 13 Megapixel
- Lens Aperture: F/2.2
Main Camera
- Sensor Resolution: 50 Megapixel
- Lens Aperture: F/1.8
- Focus Adjustment: Automatic
- Digital Zoom: 10x
- Light Source: Dual-LED flash
- Video Resolutions: 3840 x 2160 (4K) at 30 fps, 1280 x 720 (720p) at 240 fps
- Features: Barcode Scanner
Second Camera
- Sensor Resolution: 8 Megapixel
- Lens Type: Ultra wide-angle lens
- Lens Aperture: F/2.2
Sustainability Information
- Repairability Index: 8.7 (out of 10)
SureLookIT.com
Samsung Galaxy Xcover 6 Pro 128GB Black Enterprise Edition (SM-G736BZKDEEB)
Product Description
Samsung Galaxy Xcover 6 Pro - Enterprise Edition - 5G smartphone - dual-SIM - RAM 6 GB / Internal Memory 128 GB - microSD slot - LCD display - 6.6" - 2408 x 1080 pixels (120 Hz) - 2x rear cameras 50 MP, 8 MP - front camera 13 MP - black.
Built to be durable, secure, and productive, Galaxy XCover6 Pro gives pros the confidence to do more in the field and beyond.
Galaxy Xcover6 Pro combines Octa-core processing power with 6 GB of RAM for fast and efficient performance for the task at hand.
The XCover6 Pro will keep you ahead. Out in the field or inside the office, the XCover6 Pro supports 5G as well as Wi-Fi 6E for hyper-fast connection anywhere, anytime.
Key Features
- Do more with confidence
- Awesome performance to do more at once
- Lightning speed wherever you go
- Optimized display experience with large screen and super smooth scrolling
- Durable to a new extent
- Keep an extra life ready with replaceable battery
- Seamless swiping in harsh conditions
- Protect what matters to you
- Stay connected in the field
Product Features
Do more with confidence
Built to be durable, secure, and productive, Galaxy XCover6 Pro gives pros the confidence to do more in the field and beyond.
Awesome performance to do more at once
Galaxy Xcover6 Pro combines Octa-core processing power with 6 GB of RAM for fast and efficient performance for the task at hand.
Lightning speed wherever you go
The XCover6 Pro will keep you ahead. Out in the field or inside the office, the XCover6 Pro supports 5G as well as Wi-Fi 6E for hyperfast connection anywhere, anytime.
Optimized display experience with large screen and super smooth scrolling
Take in more, all at once. The Galaxy XCover6 Pro's 6.6-inch large display gives you room to see and do more. With FHD+ technology and a 120 Hz high refresh rate, the content you see every day will look smoother and sharper.
Durable to a new extent
The XCover6 Pro's IP68 water and dust-resistance rating and MIL-STD 810H-grade durability takes it anywhere you need to go.
Keep an extra life ready with replaceable battery
With its high-capacity replaceable battery, Galaxy XCover6 Pro gives you long-lasting power. When you need a quick power-up, either swap it out with a fully charged extra battery or use the 15 W fast charging charger. Plus, you can get to charging quickly and conveniently with the POGO pin.
Seamless swiping in harsh conditions
Through rain, the XCover6 Pro will respond. With heightened touch sensitivity, the XCover6 Pro stays touch-responsive even when your hands are damp or when you've got leather gloves on.
Protect what matters to you
Built into the phone's hardware and software from the start, Samsung Knox protects your phone from the minute it's turned on. Offering multi-layered security, it defends your most sensitive information from malware and malicious threats.
Stay connected in the field
Communication is clear and seamless with PTT on the XCover6 Pro. With the speaker volume now louder than ever, you can make sure you and your team are staying in sync on the job.
Main Specification
- Product Description: Samsung Galaxy Xcover 6 Pro - Enterprise Edition - black - 5G smartphone - 128 GB - GSM
- Product Type: 5G smartphone
- Manufacturer Model Number: SM-G736B/DS
- Display: LCD display - 2408 x 1080 pixels - 6.6" - (120 Hz) - 20:9 - PLS - Corning Gorilla Glass Victus+ (scratch-resistant glass)
- Processor: Qualcomm Snapdragon 778G 5G SM7325 / 2.4 GHz (8-core)
- Graphics Accelerator: Qualcomm ADRENO 642L
- Modem: Snapdragon X53 5G
- Memory: RAM 6 GB / 128 GB
- Supported Memory Card: microSDXC slot - up to 1 TB
- Operating System: Android 12 with One UI
- Main Camera: 50 Megapixel - f/1.8 - focus: automatic
- Second Camera: 8 Megapixel - ultra wide-angle lens - f/2.2
- Front Camera: 13 Megapixel - f/2.2
- Service Provider: Not specified
- Form Factor: Rugged
- SIM Card: Dual-SIM - nano-SIM
- Wireless Interface: NFC, Wi-Fi 6, Bluetooth, Wi-Fi 6E
- Security Devices: Face recognition, fingerprint reader (side)
- Connectors: 3.5-mm headset jack, USB-C
- Talk Time: Up to 2640 minutes
- Protection: Water-resistant, splash-resistant, dust-resistant
- Colour: Black
- Dimensions (WxDxH): 79.9 mm x 9.9 mm x 168.8 mm
- Weight: 235 g
- Repairability Index: 8.7 (out of 10)
- Specific Absorption Rate (SAR): 1.48 W/kg (head) ¦ 1.229 W/kg (body) ¦ 2.96 W/kg (limb)
- Manufacturer Warranty: 2-year warranty
Extended Specification
General
- Product Type: Smartphone
- Manufacturer Model Number: SM-G736B/DS
- Form Factor: Touch - Rugged
- Protection: Water-resistant, splash-resistant, dust-resistant
- Width: 79.9 mm
- Depth: 9.9 mm
- Height: 168.8 mm
- Weight: 235 g
- Body Colour: Black
- SAR Value: 1.229 W/kg (body), 1.48 W/kg (head), 2.96 W/kg (limb)
Memory
- RAM: 6 GB
- Internal Memory Capacity: 128 GB
- User Memory: 101.5 GB
- Supported Flash Memory Cards: microSDHC, microSD, microSDXC - up to 1 TB
Manufacturer Warranty
- Service & Support: Limited warranty - 2 years
- Regional Warranty Exceptions: Spain - 3 years
Processor
- Type: Qualcomm Snapdragon 778G 5G
- Processor Number: SM7325
- Clock Speed: 2.4 GHz
- Processor Core Qty: 8-core
Miscellaneous
- Compliant Standards: IP68, MIL-STD 810H
Environmental Parameters
- Max Depth of Water Resistance: 1.5 m
Display
- Type: LCD display
- Technology: PLS
- Diagonal Size: 6.6"
- Display Resolution: 2408 x 1080 pixels
- Display Format: Full-HD+
- Aspect Ratio: 20:9
- Colour Depth: 16.7 million colours
- Refresh Rate: 120 Hz
- Protection: Corning Gorilla Glass Victus+ (scratch-resistant glass)
Battery
- Capacity: 4050 mAh
- Talk Time: 2640 minutes
-
Run-Time Details:
- Active online usage (LTE): up to 18 hrs
- Active online usage (Wi-Fi): up to 18 hrs
- Playback (video): up to 20 hrs
- Playback (audio): up to 115 hrs
- Talk (4G): up to 2640 min
Communications
- Data Transmission: FDD-LTE, TDD-LTE, 5G NR
- 2G Band: 850 GSM, 900 GSM, 1800 GSM, 1900 GSM
- 3G UMTS Band: Band 1, Band 2, Band 4, Band 5, Band 8
- 3G UMTS Frequency: 2100, 1900, 1700, 850, 900
- 4G LTE Band: Band 1, Band 2, Band 3, Band 4, Band 5, Band 7, Band 8, Band 12, Band 17, Band 20, Band 26, Band 28, Band 32, Band 38, Band 39, Band 40, Band 41, Band 66
- 5G NR Band: N1, n3, n5, n7, n8, n20, n28, n38, n41, n78, n40
- 5G NR Frequency: FDD 2100, FDD 1800, FDD 850, FDD 2600, FDD 900, FDD 800, FDD 700APT, TDD TD 2600, TDD TD 2500, TDD TD 3500, TDD 2300
- Wireless Interface: NFC, IEEE 802.11a/b/g/n/ac/ax, Bluetooth 5.2, Wi-Fi 6E
- Modem: Snapdragon X53 5G
Connections
- Connector Type: USB Type-C - 24 pin USB-C ¦ Headset jack - mini-phone 3.5mm ¦ Pogo Pin
Phone Features
- Sensors: Accelerometer, proximity sensor, barometer, gyro sensor, geomagnetic sensor, light sensor
- Security Devices: Face recognition, fingerprint reader (side)
- Additional Features: Push-to-talk mode, Glove mode, Dual microphones, MIMO technology, Samsung KNOX, Samsung DeX support, software updates E-FOTA (Enterprise Firmware Over-the-Air), removable battery, 5 years of Security Updates, 2 programmable buttons, Knox Capture
Cellular
- Technology: WCDMA (UMTS) / GSM
- Mobile Broadband Generation: 5G
- Service Provider: Not specified
- Operating System: Android 12
- User Interface: One UI
- Intelligent Assistant: Bixby
- Navigation: GPS, GLONASS, BeiDou, Galileo, QZSS
- SIM Card Type: Nano-SIM
- SIM Card Qty: Dual-SIM
- Input Device: Multi-touch
Graphics System
- Graphics Accelerator: Qualcomm ADRENO 642L
Media Player
- Supported Digital Audio Standards: WAV, WMA, AAC, AMR, MP3, FLAC, XMF, OGG, MIDI, M4A, MXMF, OGA, 3GA, AWB, IMY, RTTTL, RTX, OTA, MID
- Supported Digital Video Standards: MKV, FLV, AVI, WMV, ASF, 3GP, M4V, WebM, 3G2, MP4
- Sound Enhancements: Dolby Atmos sound technology
Front Camera
- Sensor Resolution: 13 Megapixel
- Lens Aperture: F/2.2
Main Camera
- Sensor Resolution: 50 Megapixel
- Lens Aperture: F/1.8
- Focus Adjustment: Automatic
- Digital Zoom: 10x
- Light Source: Dual-LED flash
- Video Resolutions: 3840 x 2160 (4K) at 30 fps, 1280 x 720 (720p) at 240 fps
- Features: Barcode Scanner
Second Camera
- Sensor Resolution: 8 Megapixel
- Lens Type: Ultra wide-angle lens
- Lens Aperture: F/2.2
Sustainability Information
- Repairability Index: 8.7 (out of 10)
SureLookIT.com
UK Delivery Information
We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.
UK Delivery Details
£6.99 — 1 to 3 working days
Fully tracked, fully insured, and signature required on delivery for added protection.
All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.
Delivery days and exclusions
Delivery working days are Monday to Friday (excluding bank and public holidays).
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phone
UK: 01902 214077
+44 (0) 1902 214077
Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.
We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
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Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.
All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.
If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.
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If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. Tracking number, proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
---------
Hi (Name),
This is - SureLookIT.co.uk! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
---------
If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
We deliver throughout the UK. Tracked and Insured, signature required delivery.
to visit our Delivery information page.
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If you have not received your order within the time specified, please contact us at the contact details above.
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Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.
If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.
Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.
We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.
You can contact us by phone if you have any queries regarding your order.
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Yes, please contact us by phone, email or WhatsApp.
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Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.
to visit our Returns and Refund information page.
to visit our Returns and Refund information page.
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We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.
If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.
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If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.
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Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.
If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.
If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.
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Manufacturer warranty period is specified on the product page.
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It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
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Support Hrs
10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.
Call us by phone
UK: 01902 214077
[email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.
Manufacturer Warranty Information
All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.
After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.
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