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Ireland Store
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As a proud online British Owned business, we deeply value each and every order we receive. We understand that in a market dominated by large non-British companies shipping from abroad, it's our commitment to personalised service that sets us apart.
- We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.
- Whether you have inquiries or simply want to chat, we're readily available to connect via phone. Your questions and feedback matter to us, and we're here to assist you every step of the way
- We ensure customer peace of mind by utilising parcel delivery with Signature Required, tracking and insurance included for added security.
- In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.
- Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our British Owned business ethos.
Out of Stock
Samsung HBU8000 43" 4K Crystal UHD Smart TV HG43BU800EE HDR10+ HDMI x3 WiFi Bluetooth
£409.99
Special Offer!
RRP £471.99
Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing
Full Manufacturer Warranty
Official stock from authorised British distributors
Lower prices through fair and honest pricing
UK VAT: Included
Dispatched from: Lutterworth, UK
MPN: HG43BU800EEXXU
Availability: Out of Stock
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Samsung HG43BU800EE HBU8000 Series 43" Crystal UHD 4K Hospitality Smart TV
Product Overview
Samsung HG43BU800EE - 43" Diagonal Class HBU8000 Series LED-backlit LCD TV - Crystal UHD - hotel / hospitality - Smart TV - Tizen OS - 4K UHD (2160p) 3840 x 2160 - HDR - black
The HBU8000 is a new hospitality TV delivering premium hotel entertainment experiences. Featuring detailed UHD picture quality and access to top streaming services, Samsung's elevated in-room content solution adds a personal touch to each stay, turning new guests into repeat visitors.
Key Features
- Dynamic Crystal Color
- Crystal Processor 4K
- AirSlim design
Product Features
Lifelike color, in a pure state with fine crystal
Elevate your hotel's entertainment experiences with Dynamic Crystal Color. With a billion shades of color, every subtlety can be seen from the comfort of the hotel room.
Sleek and slim
Increase flexibility with ultra-slim design, enabling hotel operators to create optimized room layouts that increase guest comfort.
Feel every shade of color as intended in powerful 4K
Feel every shade of color as intended. Powerful 4K upscaling ensures you get up to near-4K resolution for the content you love.
Centralize content discovery and promotions
Smart Hub offers guests easy access to a variety of custom content. Guests can enjoy their favorite Netflix movies and shows from their hotel room just like at home. Furthermore, managers can add the advanced hotel promotions to the home screen for natural integration into the room environment.
Enhanced sense of depth and color
Contrast Enhancer ensures that every image appears more natural with incredible detail. This innovative picture technology analyzes regions of each image and dynamically adjusts the contrast, resulting in an enhanced sense of depth and color.
See dark and light in every scene
View perfectly balanced light and dark scenes with expanded contrast for greater picture depth and nuance.
Virtual sound that tracks the action
A 3D surround sound with Samsung's virtual top channel audio will allow any room, small or large, to be fully immersed in the audio experience.
Theater-like sound for every room
Curate a fully immersive content experience during every watch with Adaptive Sound. Movies and shows sound dynamic and clear to perfectly match what's on screen.
Optimize in-room TV placement
Use the adjustable stand to create the ideal TV height based on a room's design. This added flexibility creates enough room to place a soundbar below the TV for immersive visuals and sound even in compact spaces.
Uncover hospitality insights with an integrated cloud platform
Empower hotel managers with a powerful set of tools to enhance the guest experience. LYNK Cloud provides remote display management and can even analyze guests' content use to uncover marketing insights, helping hotel managers to deliver optimized promotions.
Main Specification
- Product Description: Samsung HG43BU800EE HBU8000 Series - 43" LED-backlit LCD TV - Crystal UHD - 4K - for hotel / hospitality
- Product Type: LED-backlit LCD TV - Crystal UHD - Smart TV
- Energy Label QR Code URL: Https://eprel.ec.europa.eu/qr/1438678
- Diagonal Class: 43"
- Commercial Use: Yes - hotel / hospitality
- Colour: Black
- Platform: Tizen OS
- Resolution: 3840 x 2160
- Display Format: 4K UHD (2160p)
- HDR Format: HDR10+, HLG10
- Frame Rate & Enhancement Technology: 2200 Picture Quality Index
- Video Interface: HDMI
- HDMI Ports Qty: 3 ports
- Connectivity: Wi-Fi, LAN, Bluetooth
- LCD Backlight Technology: LED backlight UHD dimming
- Image Aspect Ratio: 16:9
- TV Tuner: 1x analogue, 1x digital
- Digital TV Tuner: DVB-C, DVB-S2, DVB-T2
- Internet Streaming Services: Netflix, Samsung TV PLUS, HbbTV 2.0.3
- Commercial Features: My Channel, mixed channel list, Hotel Channel List, Samsung LYNK DRM, Energy Saving Mode (BLU control), Security Mode, Hospitality Plug & Play (Easy Set-up), Power On Mode, Wake Up Alarm, TTX Clock Update (Analogue), Samsung LYNK Cloud, USB Cloning, Channel Menu Display, RJ-12/IR pass through
- Settings Cloning Capability: Yes
- Picture Enhancements: Mega Contrast, contrast enhancer, Dynamic Crystal Color, LED Clear Motion
- Speaker System: 2 channel
- Sound Effects: Dolby Digital MS12
- USB: 2 ports
- Included Accessories: Samsung TM2280E remote control, Samsung TM1240A remote control
- Voltage: AC 220-240 V (50/60 Hz)
- Energy Class: Class G
- Power Consumption Operational: 54 Watt
- Power Consumption Stand by: 0.5 Watt
- Dimensions (WxDxH) - without stand: 96.55 cm x 2.57 cm x 55.99 cm
- Weight: 8.4 kg
Extended Specification
General
- Product Type: LED-backlit LCD TV - Crystal UHD - Smart TV
- Energy Label QR Code URL: Https://eprel.ec.europa.eu/qr/1438678
- Energy Class: Class G
- Energy Class (HDR): Class G
- Power Consumption (Max): 130 Watt
- Power Consumption Operational: 54 Watt
- Power Consumption SDR (On mode): 54 kWh/1000h
- Power Consumption HDR (On mode): 97 kWh/1000h
- Diagonal Class: 43"
- Commercial Use: Yes - hotel / hospitality
- Series: HBU8000 Series
- Platform: Tizen OS
- HDR Capable: Yes
- HDR Format: HDR10+, HLG10
- Video Processor: Quantum Lite
- TV Tuner: 1x analogue, 1x digital
- TV Tuner Presence: Yes
- Sensors: Eco Sensor
- Video Interface: HDMI
- HDMI Ports Qty: 3 ports
- Modes: Film Mode, Ambient Mode
- Picture Enhancements: Mega Contrast, contrast enhancer, Dynamic Crystal Color, LED Clear Motion
- Design: 3 Bezel-less Design, AirSlim design
- Dimensions Without stand
- Width: 96.55 cm
- Depth: 2.57 cm
- Height: 55.99 cm
- Weight: 8.4 kg
- Enclosure Colour: Black
Miscellaneous
- Included Accessories: Samsung TM1240A remote control
- Cables Included: Data cable
- Compliant Standards: Plug and Play, IPv6
Power
- Power Device: Power supply
- Input Voltage: AC 220-240 V (50/60 Hz)
- Power Consumption Stand by: 0.5 Watt
- Features: Auto power off
Display
- Resolution: 3840 x 2160
- Display Format: 4K UHD (2160p)
- Image Aspect Ratio: 16:9
- Frame Rate & Enhancement Technology: 2200 Picture Quality Index
- LCD Backlight Technology: LED backlight UHD dimming
- Viewing Angle: 178 degrees
- Viewing Angle (Vertical): 178 degrees
- Display Menu Language: Multilingual
- Commercial Features: My Channel, mixed channel list, Hotel Channel List, Samsung LYNK DRM, Energy Saving Mode (BLU control), Security Mode, Hospitality Plug & Play (Easy Set-up), Power On Mode, Wake Up Alarm, TTX Clock Update (Analogue), Samsung LYNK Cloud, USB Cloning, Channel Menu Display, RJ-12/IR pass through
- Settings Cloning Capability: Yes
- Features: Auto Motion Plus, MBR Support, Auto Channel Search
Connections
- Connector Type: 3 x HDMI ¦ 2 x USB ¦ LAN ¦ Digital audio output (optical)
Audio System
- Sound Effects: Dolby Digital MS12
- Speaker System: 2 channel
- Output Power / Total: 20 Watt
- Features: Bluetooth Audio Streaming, Audio Return Channel (ARC), Adaptive Sound, Object Tracking Sound Lite, Q-Symphony Lite
Remote Control
- Type: Remote control
- Remote Control Model: Samsung TM2280E
- Battery Included: Yes
- Features: Additional remote control included, Samsung Smart Control included
Video Features
- Teletext: Yes
- Electronic Programme Guide: Digital EPG
TV Tuner
- Conditional Access: Common Interface Plus (CI+) slot
Dimensions & Weight (Shipping)
- Width (Shipping): 109.3 cm
- Depth (Shipping): 12.9 cm
- Height (Shipping): 67.7 cm
- Weight (Shipping): 11 kg
Network & Internet Multimedia
- Functionality: Cloud storage playback, streaming media playback
- Connectivity: Wi-Fi, LAN, Bluetooth
- LAN Protocol: Ethernet
- Wi-Fi Protocol: 802.11ac
- Connect & Share: Wi-Fi Direct, Screen Mirroring, USB Human Interface Device (HID), ConnectShare, Smart Hub, Bluetooth Human Interface Device (HID), Sound Mirroring
- Internet Streaming Services: Netflix, Samsung TV PLUS, HbbTV 2.0.3
- Supported Consumer Electronics Control (CEC): Anynet Plus
- DLNA: Yes
Dimensions & Weight Details
- Panel without stand: 96.55 cm x 2.57 cm x 55.99 cm x 8.4 kg
- Panel with stand: 96.55 cm x 20.56 cm x 59.9 cm x 8.7 kg
Digital TV Tuner
- Digital TV Tuner: DVB-C, DVB-S2, DVB-T2
- HDTV Tuner: Yes
- Digital TV Service: HbbTV
Stands & Mounts
- Stand: Included
- Stand Design: Tabletop
- Stand Features: Height adjustable, Float Lift
- Flat Panel Mount Interface: 200 x 200 mm
- VESA Compatibility: Yes
Media Player
- USB Port: Yes
- USB Ports Qty: 2
What is in the box?
- Samsung HG43BU800EE
- Samsung TM2280E remote control
- Remote control battery
- Data cable
- Stand
- Samsung TM1240A remote control
SureLookIT.com
Samsung HG43BU800EE HBU8000 Series 43" Crystal UHD 4K Hospitality Smart TV
Product Overview
Samsung HG43BU800EE - 43" Diagonal Class HBU8000 Series LED-backlit LCD TV - Crystal UHD - hotel / hospitality - Smart TV - Tizen OS - 4K UHD (2160p) 3840 x 2160 - HDR - black
The HBU8000 is a new hospitality TV delivering premium hotel entertainment experiences. Featuring detailed UHD picture quality and access to top streaming services, Samsung's elevated in-room content solution adds a personal touch to each stay, turning new guests into repeat visitors.
Key Features
- Dynamic Crystal Color
- Crystal Processor 4K
- AirSlim design
Product Features
Lifelike color, in a pure state with fine crystal
Elevate your hotel's entertainment experiences with Dynamic Crystal Color. With a billion shades of color, every subtlety can be seen from the comfort of the hotel room.
Sleek and slim
Increase flexibility with ultra-slim design, enabling hotel operators to create optimized room layouts that increase guest comfort.
Feel every shade of color as intended in powerful 4K
Feel every shade of color as intended. Powerful 4K upscaling ensures you get up to near-4K resolution for the content you love.
Centralize content discovery and promotions
Smart Hub offers guests easy access to a variety of custom content. Guests can enjoy their favorite Netflix movies and shows from their hotel room just like at home. Furthermore, managers can add the advanced hotel promotions to the home screen for natural integration into the room environment.
Enhanced sense of depth and color
Contrast Enhancer ensures that every image appears more natural with incredible detail. This innovative picture technology analyzes regions of each image and dynamically adjusts the contrast, resulting in an enhanced sense of depth and color.
See dark and light in every scene
View perfectly balanced light and dark scenes with expanded contrast for greater picture depth and nuance.
Virtual sound that tracks the action
A 3D surround sound with Samsung's virtual top channel audio will allow any room, small or large, to be fully immersed in the audio experience.
Theater-like sound for every room
Curate a fully immersive content experience during every watch with Adaptive Sound. Movies and shows sound dynamic and clear to perfectly match what's on screen.
Optimize in-room TV placement
Use the adjustable stand to create the ideal TV height based on a room's design. This added flexibility creates enough room to place a soundbar below the TV for immersive visuals and sound even in compact spaces.
Uncover hospitality insights with an integrated cloud platform
Empower hotel managers with a powerful set of tools to enhance the guest experience. LYNK Cloud provides remote display management and can even analyze guests' content use to uncover marketing insights, helping hotel managers to deliver optimized promotions.
Main Specification
- Product Description: Samsung HG43BU800EE HBU8000 Series - 43" LED-backlit LCD TV - Crystal UHD - 4K - for hotel / hospitality
- Product Type: LED-backlit LCD TV - Crystal UHD - Smart TV
- Energy Label QR Code URL: Https://eprel.ec.europa.eu/qr/1438678
- Diagonal Class: 43"
- Commercial Use: Yes - hotel / hospitality
- Colour: Black
- Platform: Tizen OS
- Resolution: 3840 x 2160
- Display Format: 4K UHD (2160p)
- HDR Format: HDR10+, HLG10
- Frame Rate & Enhancement Technology: 2200 Picture Quality Index
- Video Interface: HDMI
- HDMI Ports Qty: 3 ports
- Connectivity: Wi-Fi, LAN, Bluetooth
- LCD Backlight Technology: LED backlight UHD dimming
- Image Aspect Ratio: 16:9
- TV Tuner: 1x analogue, 1x digital
- Digital TV Tuner: DVB-C, DVB-S2, DVB-T2
- Internet Streaming Services: Netflix, Samsung TV PLUS, HbbTV 2.0.3
- Commercial Features: My Channel, mixed channel list, Hotel Channel List, Samsung LYNK DRM, Energy Saving Mode (BLU control), Security Mode, Hospitality Plug & Play (Easy Set-up), Power On Mode, Wake Up Alarm, TTX Clock Update (Analogue), Samsung LYNK Cloud, USB Cloning, Channel Menu Display, RJ-12/IR pass through
- Settings Cloning Capability: Yes
- Picture Enhancements: Mega Contrast, contrast enhancer, Dynamic Crystal Color, LED Clear Motion
- Speaker System: 2 channel
- Sound Effects: Dolby Digital MS12
- USB: 2 ports
- Included Accessories: Samsung TM2280E remote control, Samsung TM1240A remote control
- Voltage: AC 220-240 V (50/60 Hz)
- Energy Class: Class G
- Power Consumption Operational: 54 Watt
- Power Consumption Stand by: 0.5 Watt
- Dimensions (WxDxH) - without stand: 96.55 cm x 2.57 cm x 55.99 cm
- Weight: 8.4 kg
Extended Specification
General
- Product Type: LED-backlit LCD TV - Crystal UHD - Smart TV
- Energy Label QR Code URL: Https://eprel.ec.europa.eu/qr/1438678
- Energy Class: Class G
- Energy Class (HDR): Class G
- Power Consumption (Max): 130 Watt
- Power Consumption Operational: 54 Watt
- Power Consumption SDR (On mode): 54 kWh/1000h
- Power Consumption HDR (On mode): 97 kWh/1000h
- Diagonal Class: 43"
- Commercial Use: Yes - hotel / hospitality
- Series: HBU8000 Series
- Platform: Tizen OS
- HDR Capable: Yes
- HDR Format: HDR10+, HLG10
- Video Processor: Quantum Lite
- TV Tuner: 1x analogue, 1x digital
- TV Tuner Presence: Yes
- Sensors: Eco Sensor
- Video Interface: HDMI
- HDMI Ports Qty: 3 ports
- Modes: Film Mode, Ambient Mode
- Picture Enhancements: Mega Contrast, contrast enhancer, Dynamic Crystal Color, LED Clear Motion
- Design: 3 Bezel-less Design, AirSlim design
- Dimensions Without stand
- Width: 96.55 cm
- Depth: 2.57 cm
- Height: 55.99 cm
- Weight: 8.4 kg
- Enclosure Colour: Black
Miscellaneous
- Included Accessories: Samsung TM1240A remote control
- Cables Included: Data cable
- Compliant Standards: Plug and Play, IPv6
Power
- Power Device: Power supply
- Input Voltage: AC 220-240 V (50/60 Hz)
- Power Consumption Stand by: 0.5 Watt
- Features: Auto power off
Display
- Resolution: 3840 x 2160
- Display Format: 4K UHD (2160p)
- Image Aspect Ratio: 16:9
- Frame Rate & Enhancement Technology: 2200 Picture Quality Index
- LCD Backlight Technology: LED backlight UHD dimming
- Viewing Angle: 178 degrees
- Viewing Angle (Vertical): 178 degrees
- Display Menu Language: Multilingual
- Commercial Features: My Channel, mixed channel list, Hotel Channel List, Samsung LYNK DRM, Energy Saving Mode (BLU control), Security Mode, Hospitality Plug & Play (Easy Set-up), Power On Mode, Wake Up Alarm, TTX Clock Update (Analogue), Samsung LYNK Cloud, USB Cloning, Channel Menu Display, RJ-12/IR pass through
- Settings Cloning Capability: Yes
- Features: Auto Motion Plus, MBR Support, Auto Channel Search
Connections
- Connector Type: 3 x HDMI ¦ 2 x USB ¦ LAN ¦ Digital audio output (optical)
Audio System
- Sound Effects: Dolby Digital MS12
- Speaker System: 2 channel
- Output Power / Total: 20 Watt
- Features: Bluetooth Audio Streaming, Audio Return Channel (ARC), Adaptive Sound, Object Tracking Sound Lite, Q-Symphony Lite
Remote Control
- Type: Remote control
- Remote Control Model: Samsung TM2280E
- Battery Included: Yes
- Features: Additional remote control included, Samsung Smart Control included
Video Features
- Teletext: Yes
- Electronic Programme Guide: Digital EPG
TV Tuner
- Conditional Access: Common Interface Plus (CI+) slot
Dimensions & Weight (Shipping)
- Width (Shipping): 109.3 cm
- Depth (Shipping): 12.9 cm
- Height (Shipping): 67.7 cm
- Weight (Shipping): 11 kg
Network & Internet Multimedia
- Functionality: Cloud storage playback, streaming media playback
- Connectivity: Wi-Fi, LAN, Bluetooth
- LAN Protocol: Ethernet
- Wi-Fi Protocol: 802.11ac
- Connect & Share: Wi-Fi Direct, Screen Mirroring, USB Human Interface Device (HID), ConnectShare, Smart Hub, Bluetooth Human Interface Device (HID), Sound Mirroring
- Internet Streaming Services: Netflix, Samsung TV PLUS, HbbTV 2.0.3
- Supported Consumer Electronics Control (CEC): Anynet Plus
- DLNA: Yes
Dimensions & Weight Details
- Panel without stand: 96.55 cm x 2.57 cm x 55.99 cm x 8.4 kg
- Panel with stand: 96.55 cm x 20.56 cm x 59.9 cm x 8.7 kg
Digital TV Tuner
- Digital TV Tuner: DVB-C, DVB-S2, DVB-T2
- HDTV Tuner: Yes
- Digital TV Service: HbbTV
Stands & Mounts
- Stand: Included
- Stand Design: Tabletop
- Stand Features: Height adjustable, Float Lift
- Flat Panel Mount Interface: 200 x 200 mm
- VESA Compatibility: Yes
Media Player
- USB Port: Yes
- USB Ports Qty: 2
What is in the box?
- Samsung HG43BU800EE
- Samsung TM2280E remote control
- Remote control battery
- Data cable
- Stand
- Samsung TM1240A remote control
SureLookIT.com
UK Delivery Information
We deliver throughout the UK using trusted national courier networks, with every order handled securely from dispatch to delivery.
UK Delivery Details
£6.99 — 1 to 3 working days
Fully tracked, fully insured, and signature required on delivery for added protection.
All parcels are sent using secure, monitored delivery services. Tracking details are provided so you can follow your order at every stage, and a signature is required at the delivery address to ensure your item is received safely by the correct person. Insurance cover is included from dispatch through to successful delivery, giving extra peace of mind when purchasing higher-value electronics.
Delivery days and exclusions
Delivery working days are Monday to Friday (excluding bank and public holidays).
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phone
UK: 01902 214077
+44 (0) 1902 214077
Support Hrs: 10am to 3pm, Monday-Friday. Excluding bank holidays and company holidays.
We are UK VAT registered. Orders are dispatched from our distribution centre in Lutterworth, UK. A tracking number is provided and a signature is required on delivery.All prices displayed in GBP (£) include UK VAT. You will receive a GBP (£) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
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Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.
All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone and email support throughout the product’s lifecycle.
If you have any questions, feel free to give us a call any time at 01902 214077 — we’re happy to help.
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If we detect fraudulent activity, we will report it at the local Police station. During this report, the following data will be passed to the Police:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. Tracking number, proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
---------
Hi (Name),
This is - SureLookIT.co.uk! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://surelookit.co.uk/p1235N5643P8 to confirm your account.
---------
If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
We deliver throughout the UK. Tracked and Insured, signature required delivery.
to visit our Delivery information page.
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If you have not received your order within the time specified, please contact us at the contact details above.
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Please add our email address to your contacts or safe sender list to help ensure you receive important updates. Order confirmations, dispatch notifications, and shipping progress updates are sent automatically to the email address or mobile number provided at checkout.
If you cannot find an email from us, please check your spam or junk folder. Gmail users should also check the “All Mail” folder, as some messages may not appear in the primary inbox. If your email address was entered incorrectly during checkout, you may not receive any messages. Likewise, if only a phone number was provided, email updates will not be sent.
Our email system is functioning normally. Once an email leaves our system, delivery depends on factors outside our control, such as your spam filter settings, inbox segmentation (for example Gmail categories like Updates, Promotions, or Social), your email provider, and any security rules set by your workplace if using a work email address.
We recommend searching your mailbox for our email address to see if messages have been delivered but filtered or overlooked. If you still cannot locate your order emails, you are welcome to contact us by phone and we will be happy to assist you.
You can contact us by phone if you have any queries regarding your order.
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Yes, please contact us by phone, email or WhatsApp.
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Orders are processed immediately after payment and cannot usually be cancelled. If the order has already been dispatched, it cannot be stopped or cancelled. You can return the item after delivery if required — we will arrange a free collection. Please see our Returns and Refunds page for further guidance.
to visit our Returns and Refund information page.
to visit our Returns and Refund information page.
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We require a full and accurate UK postcode to dispatch an order. If a postcode is not provided, we will attempt to match your address using Royal Mail’s postcode finder. If we cannot find an exact match, or if there are multiple similar addresses without a clear house name or number, we will contact you by email and phone to confirm the details.
If we are unable to reach you to verify the address, the order will be cancelled and refunded. We do not dispatch orders without a fully confirmed address. Missing or incorrect postcode details may result in delays or cancellation and refund of your order.
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If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away.
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Please note that all deliveries require an in-person signature at the address provided at checkout. Parcels cannot be left outside or with a neighbour.
If you are unavailable at the time of delivery, the driver may attempt to contact you by phone. If there is no answer at the door or by phone, the parcel will be returned to the local delivery depot and a second delivery attempt will be made on the next working day.
If there is still no response on the second attempt, the parcel will be held at the delivery depot. We will then contact you to help arrange redelivery.
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Manufacturer warranty period is specified on the product page.
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It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
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Support Hrs
10am to 3pm, Monday to Friday. Excluding UK bank holidays and company holidays.
Call us by phone
UK: 01902 214077
[email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 3pm Monday to Friday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day working before 9:30am.
Manufacturer Warranty Information
All products sold on our website are brand new and supplied through authorised UK distributors. Each item is covered by the manufacturer’s warranty, with the length and terms set by the brand (for example Apple, ASUS, Dell, Lenovo and others). The specific warranty period is shown on the individual product page.
After delivery, customers should register their product on the manufacturer’s website to activate and manage their warranty. In the event of a fault, support, diagnosis and repair are handled directly by the manufacturer through their official service centres, as they are best placed to provide technical assistance, parts and replacements under their warranty terms.
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